امروز بپیوندید ، 400+ بازی ،
100% حداکثر پاداش بازی Deposit / $ / £ 200 Deposit ، در حال حاضر ثبت نام کنید!

بازیکنان جدید شرط بندی ابتدا از تراز واقعی اتفاق می افتد. 50 برابر شرط بندی جایزه ، سهم ممکن است در هر بازی متفاوت باشد. شرط شرط بندی فقط در شرط های جایزه محاسبه می شود. پاداش برای 30 روز از زمان انتشار معتبر است. حداکثر تبدیل: 3 برابر مبلغ جایزه. سپرده Skrill را استثنا نکرده است. شرایط کامل اعمال می شود.

  • ترویج

    این تبلیغ منوط است شرایط و ضوابط

    Deposit £10 you'll get £10 bonus.

    Deposit £50 and you will get £50 bonus, and if you put in £200 we'll give you another £200 bonus!

    بنابراین شانس خود برای پیروزی بزرگ را رد می کنید.

     

     

    Terms & Conditions:

    1. قبل از اینکه برداشت شود ، باید 50 بار پاداش دست یابد. مشارکت های شرط بندی اعمال می شود و از بازی به بازی دیگر متفاوت است.
    2. Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    3. هنگامی که مبلغ پرداختی خود را برآورده کرده و یا از تقاضای Wagering فراتر بروید ، تبلیغات پایان می یابد و بودجه پاداش شما به صورت خودکار به مانده پول واقعی شما (حداکثر مبلغ تبدیل 3 برابر مبلغ اصلی پاداش اعتبار به حساب شما) منتقل می شود. شما قادر خواهید بود تا آنها را به صورت نقدی پس بگیرید و به استفاده از آنها در بازی غیر تبلیغی ادامه دهید.

     

    General Terms & Conditions:

    1. تبلیغات با روش پرداخت Skrill در اختیار مشتریان سپرده گذاری قرار نمی گیرد.
    2. The promotion is subject to the SlotJar.com's شرایط و ضوابط.
    3. SlotJar.com این حق را برای خود حفظ می کند که این فصل را تغییر داده ، لغو ، اصلاح یا تعلیق هر گونه پیشنهاد و هرگونه تبلیغی را در هر زمان و بدون اطلاع قبلی - در مورد هرگونه پاداش که هنوز برای شما ارائه نشده است. هرگونه پاداش قبل از تغییر اعطا نمی شود. شرایط و ضوابط و سیاست پاداش مربوط به هرگونه جایزه دریافت شده توسط شما ، شرایط و ضوابط و سیاست پاداش آن است که در زمانی که شما به تبلیغی که آن پاداش مربوط می شود ، وارد شوید ، می آیند. هیچ چیز در این بخش هیچ حق و یا درمانی دیگری که به ما اعطا شده است را محدود نمی کند.
    4. این شرایط و ضوابط ممکن است برای اهداف اطلاعات در تعدادی از زبانها منتشر شود. در صورت انحراف ، نسخه انگلیسی اعمال می شود.

     

    SlotJar.com's Terms & Conditions:

      عمومی

      1. این سایت توسط ProgressPlay Ltd ("شرکت") با آدرس ثبت شده در Soho Office 3A ، مجتمع آب Edge ، خیابان الیا زامیت ، خیابان جولیان ، مالت اداره می شود. این شرکت بازی های آنلاین را مطابق با بازی بازی مالت ، شماره مجوز MGA / B2C / 231/2012 انجام می دهد صادر شده در شانزدهم آوریل 2013 و توسط کمیسیون قمار ، شماره مجوز 000-039335-R-319313-016 مجوز و تنظیم می شود.
      2. این شرایط و ضوابط ("شرایط و ضوابط") بر استفاده شما ("شما" ، "شما" یا "پخش کننده") از خدمات بازی آنلاین و موبایل که توسط شرکت به شما ارائه می شود ، حاکم است. این شرایط و ضوابط قبل از استفاده شما از خدمات ، توسط شما به طور کامل بخوانید. لطفا توجه داشته باشید که این شرایط و ضوابط یک توافق نامه الزام آور قانونی بین شما و شرکت می باشد.
      3. این شرایط و ضوابط شامل سیاست های حفظ حریم خصوصی ما و قوانین شرط بندی با توافق با این قوانین و مقررات است که شما تأیید می کنید که شما همچنین با سیاست حفظ حریم خصوصی ما و قوانین شرط بندی را می پذیرید و موافقت می کنید (می توانید خط مشی رازداری ما را مرور کنید اینجا کلیک کنید و قوانین شرط بندی ما را توسط اینجا کلیک کنید.)

      ب. تعریف ها

      1. در این شرایط و ضوابط ، کلمات و عبارات زیر باید (مگر در مواردی که زمینه مستلزم آن باشد) معانی تعیین شده در کنار آنها داشته باشند:
        • £ - shall mean the currency with which You registered Your Account.
        • "حساب" به معنای یک حساب شخصی است که توسط یک شخص افتتاح شده است و فقط برای چنین شخصی امکان دارد که بتواند چنین فردی را برای بازی در سایت انجام دهد.
        • "شرط بندی" به معنی شرط بندی است که توسط شما در یک رویداد قرار داده شود.
        • "بازی" به معنی هر یک از بازیهایی است که از طریق رویدادها در سایت در دسترس است.
        • "رویداد" به معنای هر رویدادی است که شرط بندی در سایت موجود باشد.
        • "سرزمین های محدود" به معنی کشورهای زیر است: استرالیا ، بلژیک ، بلیز ، جزایر ویرجین بریتانیا ، بلغارستان ، کرواسی ، قبرس ، دانمارک ، فرانسه ، یونان ، مجارستان ، اسرائیل ، ایتالیا ، لیتوانی ، لوکزامبورگ ، پرتغال ، رومانی ، صربستان ، اسلوونی ، اسپانیا ، ترکیه و ایالات متحده آمریکا و حوزه های قضایی دیگری که توسط این شرکت بنا به اختیار خود مسدود شده است. این لیست ممکن است هر زمان که توسط صلاحدید شرکت صورت بگیرد ، توسط شرکت اصلاح می شود.
        • "خدمات" به معنی بازی های شرکت و سایر خدمات و فعالیتهای ارائه شده در سایت است.
        • "شکایت" به معنای ابراز نارضایتی نسبت به خدمات ارائه شده در بخش O زیر است.
        • "اختلاف" به معنای شکایتی است که مطابق آنچه در این ضوابط و مقررات در مدت 8 هفته اولیه گفته شده در فصل O زیر آمده توسط شرکت حل نشده است.
        • "سایت" به معنای هر وب سایت و / یا سایت موبایل یا برنامه موبایل است که توسط شرکت اداره و اداره می شود.
        • "ما" ، "ما" یا "ما" به معنی شرکت یا هر شرکت تابعه ، شرکت های وابسته ، کارمندان ، مدیران ، افسران ، نمایندگان ، تأمین کنندگان ، مشاوران و پیمانکاران است.

      ج - تعهد به شرایط و ضوابط و تأثیر اتصال آنها

      1. با استفاده از سایت ، ثبت نام در سایت یا مشارکت در یکی از خدمات ، شما موافقت می کنید که مطابق با قوانین و مقررات عمل کنید ، زیرا ممکن است هر از گاهی و بدون هیچ گونه رزرو ، به روز شوند.
      2. شرکت حق خود را برای اصلاح این شرایط و مقررات در هر زمان و به اختیار خود مطلق و منحصر به فرد محفوظ می دارد. قبل از شروع به کار تغییرات در شرایط و ضوابط به شما اطلاع داده می شود. هر شرطی که قبل از لازم الاجرا شدن شرایط و ضوابط اصلاح شده انجام شود ، با قرار دادن شرط بندی با شرایط و ضوابط اعمال می شود. اگر مایل نیستید که با چنین اصلاحیه ای مقید باشید ، باید از سایت و خدمات متوقف شوید. اگر می خواهید به دنبال هرگونه تغییر در شرایط و ضوابط ، استفاده از سایت و خدمات را متوقف کنید ، می توانید کلیه وجوه موجود را پس بگیرید و حساب خود را مطابق با این قوانین و مقررات ببندید.
      3. این ضوابط و مقررات بر توافق های قبلی بین طرفین در رابطه با موضوع آن صحه می گذارد و توافق کلی و کل بین شما و شرکت را تشکیل می دهد. شما تأیید می کنید که ، در موافقت با پذیرش این شرایط و ضوابط ، شما به هیچ نمایندگی اعتماد نکرده اید به جز نمایندگی صریح شرکت در این شرایط و ضوابط.

      D. که مجاز به مشارکت است

      1. شما فقط می توانید از خدمات استفاده کنید اگر همه موارد زیر را رعایت کنید:
        • شما حداقل هجده سال (18) ساله یا سن قانونی دارید که طبق قوانین کشوری که در آن زندگی می کنید (هر کدام بالاتر باشد) تعیین می شود. از این نظر ، شرکت می خواهد توجه شما را به این واقعیت جلب کند که قمار زیر سن قانونی تخلف است.
        • شما صاحب یک روش پرداخت معتبر هستید (یا مجاز به استفاده از روش پرداخت معتبر توسط صاحب آن روش پرداخت معتبر هستید)؛
        • شما به دلیل استفاده از خدمات هیچ قانونی یا مقرر را نقض نمی کنید. در این زمینه ، شما موافقت می کنید که اگر شما در هر حوزه قضایی سکونت دارید و یا استفاده از خدمات ارائه شده در سایت را ممنوع می کنید (از جمله بدون محدودیت هر یک از مناطق محدود) از جمله در فعالیت های ممنوع شرکت نخواهید کرد.
        • شما بازیکن نیستید و یا در غیر این صورت ارتباطی دارید یا می توانید در یک رویداد و یا هر نتیجه یک شرط تأثیر بگذارید.
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence اینجا و برای لیست سایتهای تحت نظارت سازمان بازی مالت اینجا؛ و
        • شما در طرح ملی خودمختاری قمار آنلاین بریتانیا ، که معمولاً با نام Gamstop شناخته می شود ، ثبت نام نکردید.
      2. این سرویس ها فقط برای بازیکنانی در نظر گرفته شده است که طبق قوانین مربوط به قضات مربوطه از قمار در اینترنت و / یا دستگاه های تلفن همراه ممنوع نیستند. شرکت قصد ندارد شما را قادر به خلاف قانون قابل اجرا کند. شما نماینده ، ضمانت می کنید و موافقت می کنید که استفاده شما از سایت و / یا خدمات با کلیه قوانین ، اساسنامه و مقررات مربوط مطابقت داشته باشد. ارائه یا در دسترس بودن این خدمات به عنوان پیشنهاد یا دعوت ما از ما برای استفاده از خدمات تلقی نمی شود یا تفسیر می شود ، اگر شما در مکانی سکونت دارید که در حال حاضر چنین استفاده ای براساس قانون ممنوع است (از جمله بدون محدودیت مناطق محدود) یا جایی که شرکت به صلاحدید خود انتخاب خدمات را ارائه نمی دهد. شما فقط باید در تعیین اینکه آیا استفاده شما از سایت و / یا خدمات در محلی که در آن زندگی می کنید و یا از سایت و یا خدمات استفاده می کنید ، مسئولیت پذیر باشید. ما هیچگونه وکالت یا ضمانتی بیان و ضمنی در مورد قانونی بودن خدمات و یا سایت و یا مشارکت هر شخص در خدمات از طریق این سایت ارائه نمی دهیم و مسئولیتی در قبال استفاده غیرقانونی از سایت توسط شما. این وظیفه شماست که قبل از ثبت نام یا شرکت در هر یک از خدمات از طریق این سایت ، از کلیه قوانینی که برای شما اعمال می شود ، اطمینان حاصل کنید. در مورد قانونی بودن استفاده شما از سایت و / یا خدمات باید با مشاور حقوقی مشورت کنید.
      3. کارمندان ، مدیران و مسئولان شرکت و همچنین اعضای خانواده آنها ، شرکت های وابسته یا شرکت های تابعه و سایر افراد متصل ، مستقیم یا غیرمستقیم به سیستم های رایانه ای یا سیستم امنیتی شاغل در شرکت و همچنین هر شخص دیگری درگیر در بهره برداری از این سایت و تأسیس آن ، از جمله آژانس های تبلیغاتی ، تبلیغ و تحقق ، بیمه گذاران و مشاوران حقوقی ، مدیران وب و تأمین کنندگان وب و اعضای خانواده آنها ، شامل می شود ، اما محدود نمی شود ، اما حق شرکت در هیچ یک از خدمات را ندارید. به خاطر نظم خوب ، روشن شده است که هر شخصی که حق شرکت در فوق الذکر را ندارد - و همچنین هر شخص دیگری که جایگزین چنین افراد مستثنی شود - نیز حق هیچکدام از جوایز دریافت شده یا مراجعه به سایت را ندارد ، و شرکت حق دارد که حساب را تعلیق کند (از جمله انجماد کلیه وجوه سپرده شده در داخل) و کلیه جوایز ، برنده ها و برنده های جایزه در حساب را باطل می کند.

      E. ثبت حساب

      1. هرکسی که علاقه مند به شرکت در این سرویس ها باشد ، موظف است در سایت ثبت نام و افتتاح حساب کند.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. شما باید کاملاً و تنها مسئول باشید که در محرمانه بودن اطلاعات شناسایی خود را ذخیره کرده و آنها را به دیگری منتقل نکنید. مسئولیت کامل در مورد استفاده غیرمجاز از اطلاعات شناسایی شما فقط بر عهده شما است و شما به تنهایی مسئولیت ناشی از هرگونه استفاده غیرمجاز از اطلاعات شناسایی خود را بر عهده خواهید گرفت. اگر سوء استفاده کرده باشید ، جزئیات شناسایی خود را به دلیل هر چیزی غیر از خطای شرکت ، فراموش یا از دست دهید ، شرکت مسئولیتی در قبال خسارت مستقیم یا غیرمستقیم ناشی از چنین اتفاقی نخواهد داشت.
      4. شما فقط مجاز به داشتن یک حساب کاربری در این سایت هستید. اگر بیش از یک حساب را باز کنید ، شرکت می تواند با اختیار و مطلق تمام حساب های شما را مسدود یا بسته کند ؛ در این حالت شرکت می تواند جوایز ، برنده ها و برنده های جایزه در حساب ها را باطل کند و تمام وجوه واریزی شده در حساب ها را بازگرداند.
      5. شرکت ممکن است به اختیار خود و بدون نیاز به ارائه توجیهی ، از باز کردن یک حساب یا بستن یک حساب موجود خودداری کند. با این وجود ، از کلیه تعهدات قراردادی که قبلاً انجام شده است ، محترم خواهد بود
      6. شما بدینوسیله اظهار می کنید که ثبت نام حساب شما شخصاً توسط شما و نه توسط شخص ثالث انجام می شود.
      7. با باز کردن یک حساب ، شما به این وسیله نماینده ، تأیید ، تصدیق و تعهد می کنید که (الف) جزئیاتی که در طی مراحل ثبت نام ارسال می کنید صحیح و صحیح است و شما آنها را بلافاصله پس از هرگونه تغییر در آن ، به روز می کنید. فقط برای استفاده شخصی شما و توسط شخص ثالث مورد استفاده قرار نخواهد گرفت ، ج) هرگونه وجهی که در حساب واریز می کنید توسط شما و فقط برای بازی در بازی ها و / یا استفاده از خدمات استفاده می شود ، (د) این شرکت است. هیچ یک از موسسات مالی و هیچ وجوهی در حساب شما نباید تفاوتهای پیوندی و / یا علاقه ای را به شما تعلق بگیرد ، (ه) شما عقل محکمی دارید و می توانید مسئولیت اقدامات خود را به عهده بگیرید ، (f) مسئولیت خواندن شماست. و قوانین و رویه بازی ها را بفهمید و این قوانین و رویه ها را کاملاً درک کنید ، (ز) می فهمید که استفاده از بازی ها این خطر را از دست می دهد که وجوهی را که در بازی ها به دست می آورید ، از دست بدهد ، (h) با شرکت همکاری خواهید کرد. و تمام درخواست های آن را ارائه دهید مستندات به صورت كامل ، كامل و راستگو ، (i) شما تأييد كرده و تصميم گرفته ايد كه استفاده شما از خدمات ، قوانين و مقررات مربوط به هر حوزه قضايي را كه براي شما اعمال مي شود ، نقض نمي كند ، (ج) شما فقط مسئول ضبط ، پرداخت هستيد. و حسابداری به هر دولت ، مالیات و یا مقامات ذیربط مربوط به هرگونه مالیات یا مالیات دیگری که به دلیل استفاده شما از سایت قابل پرداخت باشد (پرداخت سود و مزایا محدود نمی شود) ، (k) شما از خدمات در حسن نیت نسبت به شرکت و سایر افراد با استفاده از خدمات ، (l) شما تنها مسئولیت کلیه ضررهای شما در نتیجه شرط بندی در سایت و بازی بازی ها خواهید بود ، (متر) شرکت ممکن است به صلاحدید خود تصمیم بگیرد که آیا باز کند؟ حساب خود را حفظ و / یا ببندید (مشروط بر این که تعهدات قراردادی موجود رعایت شود) ، و همچنین حساب خود را معلق کنید (از جمله انجماد همه وجوه سپرده شده در داخل) و کلیه پاداش ها ، برنده ها و برنده های جایزه را در حساب خود خالی کنید. هر یک از این شرایط و ضوابط را شکسته است ، (n) شما تنها باید وظیفه حفظ محرمانه بودن اطلاعات حساب خود (از جمله نام کاربری و رمز ورود خود را که برای ورود به حساب کاربری خود لازم دارید) و برای همه و همه اقدامات و معاملات انجام شده در ارتباط باشید. با حساب خود توسط هرکسی که ضمن استفاده از اطلاعات شما وارد حساب شما شود ، تمام اقدامات و معاملات انجام شده به عنوان اقدامات و معاملات انجام شده توسط شما تلقی می شود ، (ا) شما بلافاصله شرکت را در مورد هرگونه مشکوک غیرمجاز از حساب خود مطلع خواهید کرد ، ( ص) شما هیچ هزینه ای را به شما پرداخت نمی کند و یا اینکه هیچ گونه پرداختی را که شما در ارتباط با خدمات انجام داده اید ، انکار یا معکوس نکنید و ما را برای هرگونه خسارت و خسارت وارده به عنوان نتیجه چنین عملی و در هر صورت بازپرداخت می کنید. شما فوراً همه بدهی های خود را به ما پرداخت می كنید ، و (q) شما را به ما جبران می كنید و ما را بی ضرر نگه می دارید ، از و در مقابل همه مطالبات مستقیم و غیرمستقیم ، بدهی ، خسارت ، ضرر ، هزینه و هزینه ، از جمله و هزینه های حقوقی ، ناشی از یا در رابطه با هرگونه نقض این شرایط و ضوابط توسط شما ، و سایر مسئولیت های ناشی از استفاده شما از سایت یا استفاده غیرمجاز از طرف توسط شخص ثالث.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، قبل از اینکه اجازه دهید (i) واریز وجه ، (ii) قمار (با وجوه خود ، بودجه پاداش یا با استفاده از حساب خود را) تأیید کنید ، باید حساب شما و سن تأیید شود. هر چرخش و شرط های رایگان) ، یا (iii) به هر بازی رایگان برای بازی دسترسی پیدا کنید. از شما خواسته می شود که یک یا چند از اسناد زیر (یا اسناد اضافی که در زیر ذکر نشده است) به ما نشان دهید تا نام ، آدرس و تاریخ تولد خود را تأیید کنید:
        • اثبات شناسه: برای پردازش اولین واریز شما یک سند شناسایی عکاسی معتبر لازم است. شناسه می تواند کپی گذرنامه معتبر ، گواهینامه رانندگی یا کارت شناسایی ملی باشد. نام ، عکس و امضاء شما باید روی نسخه ای که برای ما ارسال شده است ظاهر شود. در بعضی موارد ، ممکن است از شما خواسته شود که مدارک خود را توسط یک دفتر اسناد رسمی یا دادرس واجد شرایط به امضاء رسانده و به عنوان اثبات حقانیت اعلام كنید.
        • اثبات آدرس: این می تواند به صورت قبض ابزار جدید یا بیانیه کارت بدهی باشد که نام و آدرس کامل شما را در لیست شما نشان می دهد.
      10. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، اگر شما با استفاده از هر نوع روش پرداخت به غیر از کارت اعتباری یا کیف پول الکترونیکی واریز کرده اید ، و تأیید سن از نظر شما رضایت بخش انجام نشده است ، پس از آن (من) حساب خود را ممکن است منجمد شود ، و (ii) تا زمانی که تأیید صحت سن با موفقیت انجام نشود ، هیچ قمار دیگری از طریق حساب شما مجاز نخواهد بود. علاوه بر این ، شرکت در هر زمان حق خود را دارد تا از شما بخواهد سن خود را درخواست کند و اگر اثبات رضایت از سن ارائه نشده باشد ، در نتیجه پیامدهای فوق الذکر اعمال خواهد شد ، mutatis mutandis. در صورتی که مشخص شود که شما زیر 18 سال سن دارید یا سن قانونی که طبق قوانین کشوری که در آن زندگی می کنید تعیین شده است (هر کدام که بالاتر باشد) ، در این صورت شرکت باید حساب شما را ببندد و به شما وجوه بازگرداند. واریز می شود ، اما جوایز ، برنده ها و برنده های پاداش پرداخت نمی شود و محروم می شوند.
      11. این شرکت حق دارد که مستلزم داشتن اسناد اضافی از قبیل کپی های معتبر اثبات هویت و آدرس یا سایر اسناد و مدارک مبنی بر اثبات منبع وجوه یا منبع ثروت باشد ، صرف نظر از اینکه آیا قبلاً چنین مدرکی به شرکت ارائه شده بود یا خیر.

      F. اقدامات غیرقانونی

      1. بدون اینکه از شرط بندی دیگر این شرایط و ضوابط منصرف شویم ، اگر شرکت تشخیص دهد که شما درگیر اقدامات قانونی شده اید و یا الگوی بازی های نامنظم را مشغول کرده اید ، یا سعی در انجام این کار کرده اید ، این شرکت حق دارد حق شما را ببندد. حساب های خود ، آنها را نگه دارید ، ضبط و مصادره کنید (هرگونه سپرده و سود در حساب شما شامل ، اما محدود به آنها نیست). علاوه بر این ، شرکت ممکن است این حقوق را با توجه به سایر حسابهای شما در شبکه شرکت اعمال کند. شرکت همچنین حق دارد مستندات اطلاعاتی راجع به شما و فعالیت های خود به مقامات و تنظیم کننده های مقرر ، مؤسسات مالی ، بانکها ، شرکتهای کارت اعتباری و
      2. "اقدامات غیرقانونی" به معنای غیرقانونی ، غیرقانونی ، کلاهبرداری یا سایر فعالیت های نادرست است - از جمله ، اما محدود به این موارد نمی شود:
        • تبانی بین بازیکنان؛
        • استفاده از دستگاه ها و نرم افزارهایی مانند روبات یا هوش مصنوعی.
        • فروش ، انتقال و / یا کسب حساب از سایر بازیکنان؛
        • انتقال وجه بین حساب های بازیکنان؛
        • برطرف کردن مسابقه یا تأثیر دیگر آن در یک رویداد و / یا نتیجه هر شرط خلاف مقررات قابل اجرا و / یا قواعد مربوط به رویدادها ، و همچنین ورود به سایت یا تلاش برای انجام همان کار.
        • به طور عمدی هنگام بازی در سایت از یک بازی جدا می شوید.
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • در جایی که منبع وجوه استفاده شده توسط شما غیرقانونی است و / یا جایی که ممکن است شما مشغول فعالیت یا فعالیت در رابطه با پولشویی باشید ، از جمله استفاده از درآمدهای جرم ،
        • سوءاستفاده برای به دست آوردن مزیت به ضرر سایر بازیکنان (ها) و / یا ما.
        • عدم ارائه کلیه اسناد تأییدیه درخواست شده به شرکت؛
        • تهیه اسناد نادرست و یا نامعتبر؛
        • در جائیکه شرکت به دلیل کمبود ضرر از سوء استفاده ناعادلانه این شرکت از پاداشهای شرکت بهره برده یا در مورد ارتقاء پاداش ارائه شده در هر یک از سایتهای متعلق به و یا فعالیت با آن اقدام کرده اید. شرکت؛ یا
        • فریبنده با بهره گیری از پاداش های ما ، که شامل می شود ، اما محدود به این موارد نیست: (من) افتتاح چندین حساب غیر قابل تشخیص برای به دست آوردن یک جایزه چندین بار در هر سایت ، فقط در طول فعالیت تبلیغی واریز کردن یا باز کردن چندین حساب در شبکه ، (ii) پخش بارها و بارها فقط با بازی های رایگان ، یا (iii) در صورت تکرار الگوهای سپرده / واریز / بازپرداخت صرفاً در نظر گرفته شده برای به دست آوردن پاداش مربوط به سپرده.
      3. "الگوهای بازی نامنظم" شامل می شود ، اما محدود به فعالیت های زیر نیست:
        • شرط بندی برابر ، صفر یا کم حاشیه یا شرط بندی های پرچین ،
        • قرار دادن شرط های تک یا چند با ارزش پنجاه درصد یا بیشتر از یک جایزه در هر بازی تک ، دست شخصی ، تک شرط بندی یا دور.
        • ایجاد تعادل و تغییر الگوهای بازی به میزان قابل توجهی به عنوان مثال ، اندازه شرط یا شرط بندی ، انواع بازی ها و ساختارهای شرط بندی یا شرط بندی و غیره به منظور برآورده کردن نیاز شرط بندی.
        • قرار دادن شرط یا شرط بندی های بزرگ که منجر به افزایش قابل توجهی می شود و به دنبال آن افت اندازه شرط یا شرط بندی برابر یا بیشتر از 65% از میانگین قبلی شرط بندی یا اندازه شرطبندی است.
        • رزرو صندوق های پول واقعی در هر دور از بازی ناقص به منظور استفاده از بودجه جایزه قبل از گیم پلی پول واقعی.
        • شرط بندی بزرگ یا شرطبندی و در نتیجه کاهش قابل توجه شرط یا شرط بندی برای برآوردن شرط شرط بندی؛
        • انتقال از یک بازی با وزن کم به یک بازی با وزن بالا پس از یک برد بزرگ به منظور برآورده کردن نیازمندی.
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • در baccarat ، شرط بندی در هر یک از بانکداران و بازیکنان در همان کودتا.
        • استفاده از پیشنهادات جایزه به عنوان بخشی از گروهی از مشتریان یا سندیکا.
        • جایی که یک حساب کاربری یا گروهی از حسابها به منظور دستیابی به مزیت به ضرر بازیکن دیگر یا انجام هرگونه اقدامات فریبکارانه در رابطه با سایر بازیکنان یا ما ، به طور سیستماتیک فعالیت می کنند - به عنوان مثال با استفاده از تکنیک های خاص برای تقلب سایر بازیکنان یا بازی به عنوان یک گروه ؛
        • شرط بندی در بازی ها با حالت ویژگی جایزه با پول جایزه برای ایجاد ارزش ، از دست دادن جایزه و سپس بلافاصله ارزش یکپارچه شده را با سپرده ثانویه واریز کنید
        • استراتژی های شرط بندی شرط بندی
        • شرط بندی به کل یا بخش قابل توجهی از مبلغ پول واقعی شما با شانس کم شرط می باشد در حالی که شرط بندی شرط بندی کازینو و / یا شرط های زیاد را با استفاده از مبلغ جایزه خود دریافت می کنید)؛ و / یا
        • قرار دادن بیش از 25% سپرده اولیه شما به عنوان یک شرط بندی یا شرط بندی.

      G. عملیات حساب

      1. واریز پول در حساب شما غیرقانونی است و از این قبیل سپرده گذاری نمی کنید. بدون استثناء موارد فوق ، شما تأیید می كنید كه این شرکت تمام معاملات را برای جلوگیری از پولشویی بررسی می كند و هرگونه معاملات مشكوك را به مراجع ذیربط گزارش می كند.
      2. روشهای سپرده گذاری زیر برای واریز وجه با شرکت در دسترس است: اعتبار (در انگلیس موجود نیست) و Debit Card ، انتقال سیم ، Neteller ، PayviaPhone ، Paysafecard ، Trustly ، Skrill ، Sofort ، GiroPay ، Euteller ، WebMoney ، Qiwi ، Zimpler ، Ecopayz و Fast BankTransfer. در دسترس بودن هر روش پرداخت به کشور ثبت نام و ارز انتخابی شما بستگی دارد. حساب شما فقط پس از تأیید سپرده توسط شرکت و روش پرداخت مربوط به آن واریز می شود. تا زمانی که چنین تأییدیه دریافت نشود ، حساب شما چنین واریزی را در مانده حساب نمی گنجاند. شرکت اعتبار ارائه نمی دهد ، و نه در شرکت ، ترتیب ، اجازه و یا آگاهانه دادن اعتبار را مشارکت می کند. سپرده های ساخته شده از طریق PayviaPhone هزینه پردازش 15% را دارند که از مبلغ سپرده شما کسر می شود.
      3. برای جلوگیری از تردید ، اگر حساب شما توسط کمیسیون قمار تنظیم شده باشد ، نمی توانید از کارتهای اعتباری برای واریز به حساب خود به هر وسیله ، از جمله با استفاده از هر کارت اعتباری ثبت شده در کیف پول الکترونیکی یا خدمات پرداخت آنلاین استفاده کنید.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - حمایت از بودجه مشتری.
      6. این وظیفه شماست که فوراً شرکت را از روش پرداخت گمشده یا دزدیده شده یا هرگونه تغییر در روش پرداخت مطلع کنید. هر گونه خسارت و خسارت ناشی از عدم ارائه چنین اطلاع رسانی فوری ، فقط توسط شما متحمل می شود ، و ما مسئولیتی در قبال این گونه ضررها و خسارات نخواهیم داشت.
      7. شما مجاز به انتقال وجه از حساب خود به سایر پخش کنندگان یا دریافت پول از دیگر بازیکنان در حساب کاربری خود ، یا فروش ، انتقال و / یا به دست آوردن حساب از سایر بازیکنان نیستید.
      8. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، اگر در مدت زمان 12 (دوازده ماه) وارد حساب کاربری خود نشده باشید. هر حساب غیرفعال با هزینه اداری معادل 5 (پنج) یورو در ماه شارژ می شود ، مشروط بر اینکه شرکت شما 30 (سی) روز قبل از غیرفعال شدن حساب شما را به شما اطلاع داده باشد که چنین هزینه هایی متحمل می شوند. حداکثر مبلغ کارمزدهایی که در این صورت انجام می شود ، مانده حساب شما خواهد بود. اگر برای مدت 30 (سی) ماه وارد حساب کاربری خود نشده اید ، حساب شما به عنوان یک حساب خفته در نظر گرفته می شود ، در این صورت شرکت باید مانده حساب شما را بازپرداخت کند (پس از کسر هزینه های ذکر شده در این بخش ) به شما ، یا اگر نمی توانید به طرز رضایت بخش واقع شوید - به اداره بازی مالت.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com و درخواستی را برای بازگشایی حساب خود و یا بازگرداندن مانده حساب خود ارسال کنید. برای جلوگیری از شک و تردید ، شرکت هیچگونه مسئولیتی در پذیرش درخواست شما ندارد و چنین درخواستی مطابق با حقایق و شرایط مربوطه و مفاد این قوانین و مقررات بررسی می شود.
      10. بدین وسیله روشن شده است که بخش های G.8 و G.9 این فصل ششم در مورد حساب کاربری که توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم می شود صدق نمی کند. هر گونه این حساب غیرفعال یا خفته نمی شود.
      11. در هر زمان ممکن است بخواهید با ارسال ایمیلی به پشتیبانی مشتری شرکت ، آدرس خود را ببندید customersupport@instantgamesupport.com، و به منظور تسهیل چنین درخواستی ، از طرف شما با پشتیبانی مشتری تماس خواهد گرفت.
      12. ارائه پیش فرض تاریخچه کاربر شرکت تنها بخشی از تاریخ بازی را ارائه می دهد. اگر می خواهید تمام تاریخ بازی خود را دریافت کنید ، لطفا با پشتیبانی مشتری شرکت تماس بگیرید customersupport@instantgamesupport.com,
      13. پس از قرار دادن شرط بندی ، آن را نمی توان تغییر داد یا کنسل کرد.
      14. شرط بندی که بعد از شروع رویداد (صرفه جویی در شرط بندی در بازی) و / یا شرط بندی که بعد از نتیجه شرط مشخص شد ، نامعتبر است ، نامعتبر است و به شما این حق را نمی دهید که از این شرط برنده شوید. مبلغ شرط در چنین مواردی به شما بازگردانده می شود.
      15. این شرکت ممکن است با اختیار و مطلق خود یک ویژگی وجه نقد را در برخی از شرط بندی های برخی از رویدادها ارائه دهد. این ویژگی در صورت ارائه ، به شما امکان می دهد تا قبل از پایان رویدادی که شرط بندی را در آن قرار داده اید ، بخشی یا تمام شرط بندی خود را در وجه نقد کنید. بازده ارائه شده با توجه به ویژگی وجه نقد شده در طول رویداد تغییر خواهد کرد و شرکت با اختیار و مطلق آن تعیین می شود. ما وظیفه نداریم ویژگی وجه نقد شده را در هر رویدادی و / یا شرط بندی ارائه دهیم و می توانیم این ویژگی را به طور کلی لغو کنیم بدون اینکه مجبور باشیم در مورد آن هشدار دهیم.
      16. نتیجه شرط مطابق با نتایج رسمی منتشر شده توسط دستگاههای حاکمیت قابل اجرا که ترتیب وقایع و یا با توجه به منابع جایگزین اطلاعات را تأیید می کنند ، توسط شرکت تأیید می شود. در صورت بروز اختلاف بین نتایج رسمی و سایر منابع اطلاعاتی ، شرکت باید نتیجه شرط بندی را تعیین کند. اگر شرکت نتواند نتیجه شرط را تعیین کند ، شرط بندی باطل خواهد شد و شرط بندی به شما بازگردانده می شود.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. برداشت

      1. شما می توانید در هر زمان - بدون محدودیت ، مانده حساب پول واقعی خود را (سپرده خود و هرگونه سود حاصل از سپرده) برداشت کنید ، مگر در مواردی که لازم باشد برای انجام هرگونه تعهدات نظارتی عمومی.
      2. قبل از هر برداشت ، شما باید حداقل یک ودیعه موفق را انجام دهید.
      3. وقتی درخواست برداشت می کنید ، وجوه درخواستی به روش (های) پرداختی که در ابتدا برای واریز استفاده کرده اید ، منتقل می شود.
      4. در صورتی که روش پرداخت شما به دلیل محدودیت خط مشی شخص ثالث برای برداشت در دسترس نباشد ، برداشت این روش به روش پرداخت دیگری که در دسترس شما باشد انجام می شود.
      5. اگر سپرده های معوقه دارید ، شرکت حق دارد تا زمان دریافت و تأیید تمام سپرده ها ، پرداخت های برداشت را به تعویق اندازد یا متوقف شود.
      6. اگر بانک یا روش پرداخت شما در رابطه با برداشت ، هزینه پردازش را پرداخت کند ، پرداخت این هزینه مسئولیت شماست.
      7. در موردی که ما ارائه خدمات خود را در یک حوزه قضایی خاص متوقف کنیم ، ممکن است هزینه پردازش معقول (فراتر از آنچه که در بخش H.6 ذکر شده است) پس از برداشت ، به شما پرداخت می شود.
      8. این وظیفه شماست که فوراً به ما از کارت اعتباری / بدهی گمشده یا دزدیده شده یا تغییر جزئیات به یک کیف پول الکترونیکی اطلاع دهید. هر گونه ضرر و زیان ناشی از عدم موفقیت شما از طرف شما ، بلافاصله توسط شما تحمل می شود ، و ما مسئولیتی در قبال این گونه ضررها و خسارتها نخواهیم داشت.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. محدودیت برداشت ها:
        • اعتبار ویزا (در انگلیس موجود نیست) و برداشت کارت های بدهی در برخی از کشورها به دلیل محدودیت های صادر کننده محلی در دسترس نیست.
        • مستر کارت و برداشتهای کارت بدهی به دلیل محدودیت های صادرکننده در دسترس نیست.
        • Skrill ، Webmoney و Qiwi فقط در صورت پرداخت موفقیت آمیز قبلاً ممکن است فقط به عنوان گزینه برداشت استفاده شوند.
        • برخی از روش ها فقط در برخی از کشورها و با ارزهای خاص در دسترس هستند.
        • برای کسب اطلاعات بیشتر با پشتیبانی مشتری ما از طریق LiveChat یا از طریق پست الکترونیکی با آدرس زیر تماس بگیرید: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، روش پرداخت شما برای استفاده از سپرده باید قبل از پردازش هر برداشت ، تأیید شود. از شما خواسته می شود که یک یا تعداد بیشتری از اسناد زیر (یا اسناد دیگری را که در زیر ذکر نشده است) به ما نشان دهید:
        • در صورت سپرده گذاری یا برداشت از طریق Debit Card ، لطفاً کارت عقب و جلو کارت را که از ما استفاده کرده اید ، تهیه کنید. باید چهار رقم اول و آخر کارت شما ، نام و تاریخ انقضا را ببینید ، می توانید 8 رقم میانی و کد CVV را به دلایل امنیتی پوشش دهید.
        • اگر از طریق E-Wallet سپرده گذاری شده یا درحال برداشت هستید ، لطفاً از صفحه نمایه کیف پول الکترونیکی یا عکس خود ، نام و ایمیل خود را تهیه کنید.
        • در صورت سپردن از طریق PayViaPhone ، عکسی از قبض تلفن خود تهیه کنید که نشان دهنده شماره تلفن همراهی است که از ما و نام کامل خود استفاده کرده اید.
        • اگر از طریق هر روش دیگری سپرده شد ، لطفاً عکسی یا تصویر از روشی که نام شما را نشان می دهد تهیه کنید.
      13. در صورت عدم دسترسی به روش پرداخت شما ، برداشت به روش پرداخت دیگری در دسترس شما خواهد بود. مطابق با رضایت شرکت ، تأیید صحیح درخواست خواهد شد.
      14. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، ما بعضی اوقات ممکن است نیاز به تأیید هویت داشته باشیم قبل از پردازش برداشت. از شما خواسته می شود که یک یا تعداد بیشتری از اسناد زیر (یا اسناد دیگری را که در زیر ذکر نشده است) به ما نشان دهید:
        • کارت اعتباری / بدهی مورد استفاده برای تأمین اعتبار حساب کاربری شما: یک کپی روشن و خوانا از طرفین کارت لازم است. به دلایل امنیتی ، هشت عدد میانی در جلوی کارت و کد سه رقمی در پشت نسخه کارت باید از روی کارت عبور داده شوند.
        • اثبات آدرس: این می تواند به صورت قبض ابزار جدید یا بیانیه کارت اعتباری ارائه شود که نام و آدرس کامل شما را در لیست شما نشان می دهد.
        • اثبات شناسه: برای پردازش اولین برداشت شما ، یک سند شناسایی عکاسی معتبر لازم است. شناسه می تواند کپی گذرنامه معتبر ، گواهینامه رانندگی یا کارت شناسایی ملی باشد. نام ، عکس و امضاء شما باید روی نسخه ای که برای ما ارسال شده است ظاهر شود. در بعضی موارد ، ممکن است از شما خواسته شود که مدارک خود را توسط یک دفتر اسناد رسمی یا دادرس واجد شرایط به امضاء رسانده و به عنوان اثبات حقانیت اعلام كنید.
      15. ما این حق را داریم که هر زمان خواستار اسناد اضافی هستیم به منظور شناسایی و پشتیبانی منبع سرمایه و ثروت شما برای واریز / شرط بندی / بازی با آنها شناسایی و پشتیبانی کنید.
      16. در صورت بروز نگرانی در مورد اسناد شما در رابطه با پولشویی و یا موارد مشابه ، ممکن است شرکت اسناد معتبر را درخواست کرده و حساب شما (از جمله انجماد تمام وجوه واریزی شده در داخل) را تا اطلاع رسانی دیگر به حالت تعلیق درآورد.
      17. به منظور برداشت ، روی نماد "صندوق دار" کلیک کنید ، و گزینه "برداشت" را دنبال کنید. روش خروج مورد نظر خود را انتخاب کنید ، مطابق روش خروج انتخاب شده ، فرم مربوطه را پر کنید ، روی "برداشت" کلیک کنید و مراحل برداشت شروع خواهد شد.
      18. لطفاً به شما توصیه می کنیم که کلیه درخواستهای نقدی به مدت 3 روز کاری به صورت "در انتظار" ظاهر می شوند ، در این مدت می توانید درخواست را لغو کنید. برای لغو درخواست برداشت خود ، به برگه "لغو برداشت" بروید و روی "لغو" در کنار مبلغ برداشت خود کلیک کنید.
      19. پس از 3 روز کاری ، وضعیت درخواست برداشت شما به "پردازش" تغییر می یابد و دیگر نمی توانید آن را لغو کنید. هنگامی که درخواست شما ارسال شد و وجوه به شما منتقل شد ، یک اعلان نامه الکترونیکی دریافت خواهید کرد.
      20. برای کمک به برداشت ها یا هر موضوع دیگر ، با ما تماس بگیرید. روش هایی که می توانید برای برداشت وجوه از حساب خود استفاده کنید عبارتند از: اعتبار (در انگلیس موجود نیست) و Debit Cards ، نتلر ، Paysafecard ، Skrill ، Trustly ، Ecopayz ، Euteller ، Qiwi ، Webmoney و انتقال بانکی.

      I. Responsible Gaming & Self-exclusion

      1. همیشه به یاد داشته باشید که این سرویس ها برای سرگرمی شخصی شما هستند. آنها به معنای این نیستند که شما را یک شبه ثروتمند کنند و فرمول های برد نیز وجود ندارد. حتما پول خود را تهیه کنید و از قوانین بازی مطلع شوید. ما از شما می خواهیم اطلاعات موجود در https://www.gamblersannam.org.uk/ ، http://www.gamcare.org.uk/ یا وب سایتهای مشابه را مرور کنید تا اطمینان حاصل کنید که مسئولیت قمار خود را بر عهده دارید. علاوه بر این ، ما پیشنهاد می کنیم از اقداماتی در قبال مسئولیت قمار ، مانند تایمر یا سایر فرم های یادآوری و یا مدت زمان ، دستمزد و محدودیت های ضرر در هنگام قمار استفاده کنید. ما اقدامات مربوط به محدوده سپرده ، محدوده شرط بندی ، محدودیت ضرر و حدود جلسه ارائه می دهیم. هرگونه کاهش در این فوراً اعمال می شود و هرگونه افزایش در حدود هفت روز (یا در صورت تنظیم حساب شما توسط کمیسیون قمار) هفت روز طول خواهد کشید.
      2. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، پس از آن هر گونه کاهش در هر محدودیت بلافاصله عملی می شود و هرگونه افزایش در هر حدود ، هفت روز قبل از شروع به کار خواهد بود. شما می توانید خود را از استفاده از خدمات برای هر زمان مشخص یا نامشخص محروم کنید.
      3. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، هرگونه کاهش در هر محدودیت بلافاصله عملی خواهد شد و هرگونه افزایش در هر حدود 24 ساعت قبل از شروع به کار خواهد بود. شما می توانید خود را از استفاده از خدمات برای حداقل مدت زمانی بین شش ماه تا 12 ماه محروم کنید (قابل تمدید توسط شما برای هر یک یا چند دوره حداقل شش ماه).
      4. بعلاوه ، ما گزینه های رفع خنک کننده و خنک کننده خود را ارائه می دهیم (همانطور که در این فصل با جزئیات بیشتر). ما همچنین می خواهیم توجه شما را به وجود نرم افزاری که مانع از دسترسی رایانه شخصی به وب سایت های قمار آنلاین مانند www.cyberpatrol.com یا www.gamblock.com شود ، جلب کنیم.
      5. هر گونه درخواست طرد را می توان از طریق بخش بازی های مسئول در رابط مشتری یا با تماس با پشتیبانی مشتری از طریق (customersupport@instantgamesupport.com) مطابق با تصمیم شما برای ارائه به شرکت. قبل از تأیید درخواست خود محرومیت ، اطلاعاتی در مورد پیامدهای خود دفع خود در اختیار شما قرار می گیرد. اگر تصمیم دارید که خود محروم شوید ، ما شما را تشویق می کنیم که خودمحافظت خود را به سایر اپراتورهای قمار از راه دور که در حال حاضر توسط شما استفاده می شود ، گسترش دهید. هر شرط نامعین در زمان خود محرومیت شما مطابق با بازه های زمانی عادی به روش عادی تسویه می شود و در صورت استفاده بعدی ، برنده هایی که به شما پرداخت می شود. هر بلوک حساب خود محرومیت را نمی توان در طول دوره خود محرومیت موافقت کرد.
      6. به دنبال درخواست خود محرومیت: (i) حساب شما بسته خواهد شد و همه وجوه نگهداری شده در حساب شما به شما بازگردانده می شود. (ii) به محض عملی که درخواست شما برای محرومیت از شرکت شما به شرکت ارسال شد ، شما از دریافت هرگونه بازاریابی در رابطه با خدمات متوقف می شوید. با این حال ، به شرط آنکه این امر به بازاریابی پتو که در یک منطقه جغرافیایی خاص هدف قرار می گیرد ، گسترش نمی یابد و جایی که شما نمی خواهید آگاهانه شامل آن شوید.
      7. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، بدون در نظر گرفتن مدت زمان محرومیت خود ، در پایان چنین دوره خود محرومیت ، خود محرومیت شما پایان می یابد و مجاز خواهید بود شرط بندی را با شرکت شروع کنید. و همچنین مواد بازاریابی دریافت کنید.
      8. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، در پایان دوره خود محرومیت خود ، چنین محرومیت هایی در کار خود باقی می مانند ، مگر اینکه شما یک عمل مثبت انجام دهید تا دوباره قمار کنید (مشروط به یک حداقل مدت محرومیت خود از شش ماه) و شما هیچ نوع بازاریابی دریافت نخواهید کرد مگر اینکه برای قمار دوباره اقدام مثبتی انجام داده باشید و موافقت کرده اید که چنین مواد بازاریابی را بپذیرید. اقدامات مثبت به منظور قمار دوباره باید با یک دوره خنک کننده یک روزه همراه باشد تا قبل از اینکه دوباره قمار کنید.
      9. در درخواست عدم محرومیت از خود ، شما موافقت می کنید که اطلاعات شخصی کامل و دقیق را اکنون و آینده ارائه دهید ، بنابراین دسترسی / استفاده شما از سایت و خدمات محدود می شود. اگر شما تصمیم به خودداری از خود دارید ، ما از تمام تلاشهای معقول استفاده خواهیم کرد تا از عدم محرومیت شما پیروی کنیم. با این حال ، در موافقت با خودداری ، شما می پذیرید که شما موظف هستید که به دنبال دور زدن خود محرومیت نباشید. بر این اساس ، ما هیچ مسئولیتی و مسئولیتی در قبال عواقب بعدی و یا خسارتهای بعدی که بر اثر آن ایجاد شده اند ، ایجاد نکرده اید و اگر وارد شوید یا همچنان قمار خود را از طریق حساب های آنلاین دیگری انجام دهید ، جایی که شما جزئیات ثبت نام را تغییر داده اید یا گمراه کننده ، نادرست یا ناقص را ارائه داده اید. جزئیات یا در غیر این صورت به دنبال دور زدن خود محرومیت موافقت شده باشید. هرگونه محرومیت از خود ، اتمام یا هرگونه اقدام مشابه در کلیه وب سایتهایی که توسط شرکت اداره می شود معتبر است.
      10. اگر مطمئن نیستید که خودتان را از سایت جدا کنید ، از خودتان موارد زیر را بپرسید:
        1. آیا قبلاً به یک بیماری اعتیاد آور مبتلا شده اید؟
        2. آیا شرط بندی تحت تأثیر الکل یا مواد دیگر قرار می دهید؟
        3. آیا قمار با زندگی روزمره تداخل دارد؟
        4. آیا با قرار دادن شرط های بیشتر سعی می کنید ضررهای قبلی را بازیابی کنید؟
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، می توانید از قمار یک زمان دیگر درخواست کنید که این دوره خنک بین 1 تا 42 روز است. درخواست دوره زمانی باید از طریق سایت در مشتری کازینو تحت بخش قمار مسئول ارائه شود. پس از پایان دوره خاتمه ، شما مجاز به شرط بندی شرکت با شرکت و همچنین دریافت مطالب بازاریابی خواهید شد.
      12. شما می توانید یک بازه زمانی بررسی واقعیت را از طریق صفحه بازی مسئول تنظیم کنید. پس از تنظیم ، مدت زمانی که شما شروع به بازی کردن بازی ها در همان جلسه کرده اید ، روی صفحه نمایش داده می شود ("Timecount"). هنگامی که Timecount به بازه زمانی بررسی شده واقعیتی که تعیین کرده اید برسد ، از ادامه بازی ها در همان جلسه جلوگیری می کنید تا اینکه تصدیق کنید که می خواهید بازی ها را ادامه دهید. اگر تأیید کنید که می خواهید بازی ها را ادامه دهید ، تا زمان بررسی واقعیت بعدی ، Timecount بازنشانی شود و روند فوق الذکر دوباره آغاز می شود. شروع جلسه جدید باعث می شود Timecount دوباره تنظیم شود. در هر مقطع زمانی ، شما می توانید مدت زمان بررسی واقعیت را تغییر داده و یا لغو کنید ، و چنین تغییر یا لغو فوراً وارد عمل می شود (و در صورت تغییر ، Timecount را مجدداً تنظیم می کنید).

      سیاست پاداش J.

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. سپرده های ساخته شده با Skrill از همه پیشنهادات جایزه مستثنی هستند.
      3. ما این حق را داریم که بازی های خاصی را از امکان بازی با بودجه جایزه محروم کنیم - به شرط آنکه ما از قبل چنین مواردی را به شما اطلاع دهیم.
      4. علاوه بر این ، ما ممکن است یک جایزه تعارف را به صورت پول جایزه ، شرط بندی رایگان و / یا چرخش رایگان به شما پیشنهاد کنیم. جایزه تعریف در ترازنامه پاداش شما ظاهر می شود.
      5. درجایی که یک سایت جایزه ثبت نام را ارائه می دهد ، پس از ثبت نام در سایت ، مشخصات شخصی معتبر را وارد کنید و حساب خود را فعال کنید ، شما واجد شرایط دریافت جایزه ثبت نام هستید. فقط اگر ثبت نام كننده جديد هستيد و هرگز در سايت حسابي نداشته ايد. جایزه ثبت نام می تواند به صورت پول جایزه ، شرط های رایگان و / یا چرخش های رایگان ارائه شود. پاداش ثبت نام در ترازنامه پاداش شما ظاهر می شود. هر بازیکن می تواند با هر سایت فقط یک پاداش ثبت نام دریافت کند.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. شرط بندی شما ابتدا از تراز واقعی پول کسر می شود. وقتی پول واقعی شما در مانده شما صفر است ، شرط بندی از مانده پاداش شما انجام می شود. اگر شرط بندی که شما می کنید بالاتر از مقدار پول واقعی موجودی شما باشد ، در این صورت شرط بندی از مبلغ پول واقعی موجودی شما و باقی مانده شرط بندی - از ترازنامه پاداش شما تشکیل می شود. هرگونه سود حاصل از چنین شرط بندی باید بین پول واقعی و تراز پاداش با توجه به مبلغ پول واقعی و تراز پاداش مورد استفاده در چنین شرط بندی تقسیم شود. اگر در مرحله بعد ، پول واقعی شما در مانده شما از صفر بالاتر باشد ، هر شرط بندی که از آن مرحله انجام دهید ، یک بار دیگر از پول واقعی موجودی موجودی شما خواهد بود.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. فقط 5% (پنج درصد) wagers که روی تمام نسخه های پوکر ویدیویی و / یا پوکر ویدئویی قدرت قرار داده شده اند به سمت الزام حساب می شوند. فقط 10% (ده درصد) از شرط بندی شده ها روی تمام نسخه های Blackjack ، Baccarat ، رولت ، بازی های پوکر و / یا بازی های jackpot قرار می گیرند.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. شما می توانید در هر زمان مانده حساب پول واقعی خود را (سپرده خود و هرگونه سود حاصل از سپرده) برداشت کنید. اما ، هرگونه درخواست برداشت وجوه از مانده پول واقعی شما قبل از تکمیل نیاز ، باعث می شود که وجوه پاداش از مانده پاداش شما به طور کامل حذف شود و آنها به پول واقعی تبدیل نشوند. هر پاداش در انتظار حذف خواهد شد.
      14. شما فقط مسئولیت پرداخت هر گونه مالیات مربوطه را در رابطه با دریافت وجوه پاداش پرداخت خواهید کرد.
      15. ارتقاء پاداش ممکن است تحت شرایط و ضوابط خاص تبلیغی باشد که در مواد بازاریابی قابل اجرا به شما ارائه می شود ، که باید در رابطه با این قوانین و مقررات خوانده شود.
      16. در صورتی که شرکت تصور کند که شما نسبت به یک جایزه با بی اعتمادی رفتار کرده اید و یا سعی در سوء استفاده از یک پاداش دارید ، برای دریافت بودجه پاداش واجد شرایط نخواهید شد. سوءاستفاده شامل ، اما محدود به این نیست ، تلاش برای ایجاد مزیت ناعادلانه ، ثبت چندین حساب در شبکه شرکت به منظور استفاده از هرگونه جایزه ، و / یا دریافت پاداش ، شرط بندی ، به تنهایی یا همراه با دیگران ، به روشی بدون در نظر گرفتن نتیجه شرط بندی سود تضمین شده را فراهم می کند.
      17. هرگونه نقض غیرمعمول این فصل به شرکت اجازه می دهد تا وجوه پاداش را فسخ و ابطال کند و ممکن است حساب شما بسته شود.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. پاداش پول رایگان
        • همه پاداش های رایگان پول و سود حاصل از آنها بخشی از بودجه جایزه است.
        • وجوه پاداش از یک جایزه پول رایگان فقط پس از شرط بندی 50 (پنجاه) برابر مجموع مبلغ اولیه پاداش ("الزام") به پول واقعی تبدیل می شود. مورد نیاز باید به طور کامل ظرف 30 (سی) روز از پاداش به حساب شما واریز شود ، در غیر این صورت بودجه پاداش به طور کامل از مانده پاداش شما حذف می شود و به پول واقعی تبدیل نمی شود. برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از دوره 30 (سی) روزه محاسبه می شود.
        • تبدیل وام های پاداش از جایزه پول رایگان به پول واقعی با مبلغی معادل 3 (سه) برابر مبلغ اولیه پاداش محصور می شود. هر مبلغی از بودجه جایزه بیش از حد مجاز تبدیل به پول واقعی نمی شود و از مانده پاداش شما حذف می شود.
      20. چرخش رایگان
        • سود حاصل از چرخش رایگان به عنوان مبلغ اولیه پاداش قابل استفاده در نظر گرفته می شود.
        • وجوه پاداش از یک جایزه چرخش رایگان فقط پس از شرط بندی 50 (پنجاه) برابر مبلغ اولیه آن پاداش (یعنی سودهای حاصل از چرخش رایگان اصلی) به پول واقعی تبدیل می شود ("نیاز"). مورد نیاز باید بطور کامل ظرف 7 (هفت) روز پس از پرداخت اعتبار به حساب شما واریز شود ، در غیر این صورت وجه پاداش به طور کامل از مانده پاداش شما خارج می شود و به پول واقعی تبدیل نمی شود و شما حق استفاده نخواهید داشت. چرخش رایگان. برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از این دوره (7) هفت روزه محاسبه می شود.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. شرط های رایگان
        • سودهای حاصل از شرط های رایگان (کمتر از مبلغ شرط بندی های شرط بندی شده رایگان) به بودجه پاداش شما اضافه می شوند.
        • وجوه پاداش از یک جایزه شرط آزاد فقط پس از شرط بندی 10 (ده) بار مبلغ اولیه آن پاداش (یعنی سودهای حاصل از شرط اصلی رایگان) (به "نیاز") به پول واقعی تبدیل می شوند. مورد نیاز باید بطور کامل ظرف 7 (هفت) روز پس از پرداخت اعتبار به حساب شما واریز شود ، در غیر این صورت وجه پاداش به طور کامل از مانده پاداش شما خارج می شود و به پول واقعی تبدیل نمی شود و شما حق استفاده نخواهید داشت. شرط های رایگان؛ برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از این دوره (7) هفت روزه محاسبه می شود. رویدادی که شرط بندی شرط رایگان و / یا پاداش در آن صورت می گیرد باید پایان یابد و قبل از انقضای پاداش به منظور شرط 7 (هفت) روز مورد نیاز نتیجه بگیرید.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. اختیارات و اختیارات شرکت

      1. این شرکت باید از نظر تجاری مناسب تلاش کند تا از بروز هرگونه نقص در فعالیت سایت و هرگونه خطا در رابطه با رویدادها و / یا شرطها جلوگیری کند ، از جمله ، اما محدود به آنها ، خطاهای احتمالی ، نام شرکت کنندگان در رویدادها ، نقص ها و / یا موارد زیر نیست. یا هر مؤلفه دیگر شرط بندی. با این حال ، در صورت بروز هرگونه نقص فنی (یا هرگونه خطای دیگر) در سیستم های سایت به هر دلیلی ، شرکت حق دارد شرکت شما را در هر یک از بازی ها لغو کند ، در مورد اینکه نقص آن رخ داده است. در چنین رویدادی ، مسئولیت و مسئولیت ما فقط به هزینه مشارکت و / یا مبلغ شرط بندی که توسط شما برای شرکت در چنین بازی ای پرداخت شده محدود خواهد شد و حساب شما با دریافت چنین هزینه مشارکت و / یا بر این اساس شرط بندی می شود.
      2. شرکت این حق را برای خود محفوظ می دارد که خدمات را فسخ ، فسخ ، اصلاح یا تعلیق در صورتی كه به هر دلیلی خدمات را لغو كنید ، از جمله ، اما نه محدود به آن ، از طریق ویروس رایانه ای ، اشکالات ، دستکاری یا مداخله غیرمجاز ، تقلب ، فنی انجام دهید. خرابی ها یا دلایل دیگری فراتر از کنترل شرکت. اگر خطایی منجر به برنده شدن به شما یا افزایش سودهای بدهکار یا پرداخت شده به شما شود ، شما حق این بردها را ندارید. شما باید بلافاصله شرکت را از این خطا مطلع سازید و هرگونه بازاری که به حساب شما به خطا رسیده است را به اشتباه به شرکت (طبق دستورالعمل شرکت) بازپرداخت کنید یا شرکت ممکن است بنا به تشخیص خود مبلغی برابر با آن برنده ها را از حساب شما یا کسر کند. چنین مبلغی را در برابر هر پولی که شرکت به شما بدهکار است ، تنظیم کنید.
      3. این شرکت حق دارد که خدمات خود را با اختیار خود لغو ، فسخ ، تغییر یا تعلیق در اختیار شما قرار دهد ، با توجه به اینكه این شركت با نوشتن تصمیم خود ، یك اخطار روشن را به شما ارائه می دهد. مشروط بر این که این هیچ گونه حقوقی را که قبلاً به شما اعطا شده باشد ، تحت تأثیر قرار نمی دهد
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. رزرو در مورد مسئولیت ما

      1. ما مسئول هرگونه خطا ، حذف ، قطع شدن ، حذف ، نقص ، تأخیر در کارکرد یا انتقال ، خرابی خط ارتباطات ، سرقت یا تخریب یا دسترسی غیرمجاز یا تغییر داده یا اطلاعات و هرگونه ضرر مستقیم یا غیرمستقیم ناشی از اینها نیستیم. ظهور. ما مسئولیت هرگونه مشکل یا نقص فنی هیچ شبکه یا خطوط ، Wi-Fi ، بلوتوث ، رایانه ها ، سیستم ها ، سرورها یا ارائه دهندگان ، تجهیزات رایانه ای ، نرم افزار یا ایمیل را به دلیل مشکلات فنی یا ازدحام ترافیک در اینترنت یا هرگونه مسئولیتی نداریم. وب سایت ، سایت موبایل یا برنامه تلفن همراه. ما در صورت بروز خطاها در سیستم ها یا ارتباطات ، اشکالات یا ویروس های مربوط به خدمات و یا حساب خود یا در نتیجه صدمه زدن به سخت افزار و / یا نرم افزار و یا داده های شما مسئولیت یا مسئولیتی در قبال شما نخواهیم داشت.
      2. به هیچ وجه مسئولیتی در قبال خسارات مستقیم یا غیرمستقیم ، غیرمستقیم ، حادثه ای ، ویژه و یا خسارات ناشی از از دست دادن سود ، درآمد ، داده یا استفاده های تحمیل شده توسط شما یا شخص ثالث ، خواه در یک اقدام برای قرارداد یا شکنجه ، ناشی از دسترسی ، یا استفاده از سایت ، خدمات و یا موارد دیگر.
      3. ما در مورد مناسب بودن ، قابلیت اطمینان ، در دسترس بودن ، به موقع بودن و صحت اطلاعات ، نرم افزارها ، محصولات و خدمات موجود و / یا در سایت برای هر منظور ارائه نمی دهیم. کلیه اطلاعات ، نرم افزارها ، محصولات و خدمات "همانطور که هست" بدون ضمانت از هر نوع ارائه می شود. ما بدینوسیله تمام ضمانت نامه ها را با توجه به اطلاعات ، نرم افزارها ، محصولات و خدمات موجود در سایت ارائه می دهیم ، خواه صریح و یا ضمنی.
      4. ما هیچ گونه مسئولیتی در قبال خسارت و یا خسارتهایی که به دلیل اتکاء ، به هر نوع ، بر اطلاعات و یا هرگونه انتشار یا محتوای دیگر موجود در سایت ایجاد شده ، ندارد و از شما دعوت شده است تا اطلاعات منتشر شده در سایت را تأیید کنید.
      5. ما مسئول یا مسئولیت هرگونه اقدامات یا عدم ارائه دهنده خدمات اینترنتی یا شخص ثالث دیگری که دسترسی به سایت یا خدمات را برای شما فراهم می کند ، مسئول و مسئولیت پذیر نیستیم.
      6. شما می پذیرید و موافقت می کنید که تولید کننده شماره تصادفی وقایع ایجاد شده به طور تصادفی مورد نیاز در ارتباط با خدمات را تعیین می کند و نتیجه ای که توسط شما دریافت می شود با نتیجه نشان داده شده در سرور شرکت منافات دارد (یا سرورهایی که توسط شخص ثالث به نمایندگی از شرکت کار می کنند) ، نتیجه نشان داده شده در سرور شرکت (یا روی سرورهایی که از طرف اشخاص ثالث به نمایندگی از شرکت کار می کنند) در هر شرایطی دارای اولویت است. شما می فهمید و موافقت می کنید که سوابق شرکت (یا سوابقی که از طرف آن حفظ شده است) اختیار نهایی در تعیین شرایط استفاده شما از خدمات خواهد بود.
      7. شما از سایت و خدمات با ریسک خودتان استفاده خواهید کرد و ما مسئولیتی در قبال خسارات و زیانهایی که در نتیجه اصلاحات ، پیشرفت ، خاتمه ، تعلیق یا قطع سایت یا هر یک از خدمات متحمل خواهید شد ، نخواهیم بود. ما مسئولیتی در قبال خسارات و خسارات شما در نتیجه استفاده یا اتکا به محتوای هر وب سایت ، سایت موبایل یا برنامه کاربردی موبایل که پیوندها در سایت در آن متحمل می شوند ، نخواهیم بود.
      8. سایت ، خدمات ، محتوای سایت و نرم افزار مورد استفاده در ارتباط با آنها "همانطور که هست" ارائه می شود ، و ما هیچ ضمانتی و نمایندگی ارائه نمی دهیم ، چه صریح و ضمنی (چه توسط قانون ، اساسنامه و یا موارد دیگر) ، از جمله اما محدود به ضمنی نیست. ضمانت نامه ها و شرایط فروش ، کیفیت مطلوب ، تناسب اندام برای یک هدف خاص ، کامل بودن یا صحت ، عدم نقض حقوق اشخاص ثالث یا قوانین و مقررات قابل اجرا در رابطه با سایت ، خدمات ، محتوای سایت و نرم افزار مورد استفاده در ارتباط با آن ، یا اینکه سایت ، خدمات ، محتوای سایت و نرم افزاری که در ارتباط با آن استفاده می شود بدون وقفه ، به موقع ، ایمن یا عاری از خطا باشد ، یا نقص ها برطرف شود ، یا عاری از ویروس یا اشکالات باشد یا نتیجه یا صحت هرگونه اطلاعات از طریق سایت یا خدمات.

      M. مالکیت معنوی

      1. کلیه حقوق ، از جمله حقوق مالکیت معنوی (یعنی حق ثبت اختراع ، حق چاپ ، علائم تجاری ، علائم خدمات ، آرم ها ، نام های تجاری ، دانش و یا هر حق مالکیت معنوی دیگری) در مورد سایت و کلیه مطالب آن (از جمله ، اما نه محدود به ، برنامه ها ، پرونده ها ، فیلم ها ، صدا ، تصاویر ، گرافیک ، تصاویر ، متن و نرم افزار) و / یا خدمات (در مجموع "حقوق") هستند و تنها و خاصیت انحصاری شرکت و / یا سایر موارد باقی می مانند. از مجوزهای آن شما نمی توانید از هیچ یک از حقوقی ها بدون تأیید صریح کتبی قبلی شرکت استفاده کنید ، مگر به موجب این شرایط و ضوابط ، و شما با استفاده از خدمات یا در غیر این صورت هیچ حقوقی را در هیچ یک از حقوق به دست نخواهید آورد. بدون انصراف از موارد فوق ، شما به شدت از این امر منع می شوید: (i) کپی کردن. توزیع مجدد ، انتشار ، مهندسی معکوس ، تجزیه مجدد ، جدا کردن ، اصلاح ، ترجمه و یا تلاش برای دسترسی به کد منبع خدمات و / یا سایت ، (ب) ایجاد آثار مشتق شده از منبع منبع؛ (iii) فروش ، اختصاص ، صدور مجوز ، مجوز مجوز ، انتقال ، توزیع خدمات ، و (IV) خدمات و یا سایت را در دسترس شخص ثالث قرار می دهد.

      N. پشتیبانی مشتری

      1. شما می توانید در هر زمان و از طریق پشتیبانی مشتری ما ، که در دسترس است ، با شرکت در رابطه با هر چیزی در رابطه با سایت و / یا خدمات تماس بگیرید. customersupport@instantgamesupport.com
      2. هرگونه ارتباط با پشتیبانی مشتری شرکت با نهایت دقت و بدون هیچ گونه تاخیری توسط نمایندگان پشتیبانی مشتری شرکت انجام می شود و در صورت لزوم به افراد مربوطه تشدید می شود.
      3. این شرکت هیچگونه رفتار سوءاستفاده ای را که شما در قبال کارمندان شرکت به نمایش گذاشته اید ، تحمل نخواهد کرد. در صورتی که شرکت با اختیار و مطلق خود تصور کند که رفتار شما ، از طریق تلفن ، چت زنده ، ایمیل یا موارد دیگر ، نسبت به هرکدام از کارکنان شرکت سوءاستفاده یا هتک حرمت بوده است ، شرکت می تواند با اختیار خود حساب کاربری خود را (از جمله انجماد همه وجوه سپرده گذاری شده در داخل) به حالت تعلیق در آورید و همه جوایز ، برنده ها و برنده های جایزه را در حساب خود باطل کنید.

      O. شکایات و اختلافات

      1. اگر دلیلی برای شکایت از هر چیزی دارید ، لطفا با ما تماس بگیرید شکایت@instantgamesupport.com. ما با شکایت شما رسیدگی خواهیم کرد و به همه اختلافات با بیشترین سرعت و منطقی که ممکن است رسیدگی می شود.
      2. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، می توانید از تاریخ واقعه شکایت خود به مدت 6 ماه شکایت کنید.
      3. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، ما رسیدگی به شکایت شما را در 24 ساعت تأیید خواهیم کرد و اطمینان خواهیم داد که کل مراحل شکایت از زمان شکایت اولیه مطابق خواسته ، بیش از هشت هفته طول نکشد. ارائه کد SR 6.1.1.2 ، که در آن زمان شرکت با شما در مورد جزئیات نهایی تصمیم شکایت ، با شما تماس خواهد گرفت ، با بیان اینکه این پایان روند شکایات به همراه نحوه تشدید شکایت شما به یک نهاد مستقل ADR در صورت تمایل است. بنابراین.
      4. اگر ما قادر به حل و فصل شکایت یا اختلاف توسط هر یک از رویه های داخلی ما نیستیم ، شما حق دارید این اختلاف را به یک نهاد حل اختلاف دیگر (ADR) ارجاع دهید. نهاد ADR قابل اجرا سرویس مستقل تنظیم شرط بندی (IBAS) رایگان است. شما می توانید با IBAS به شرح زیر تماس بگیرید:
        یا توسط یک فرم آنلاین رای گیری موجود در http://www.ibas-uk.com در صفحه اصلی - یک فرم همچنین می توانید از طریق تلفن (شماره تلفن 0207 347 5883) درخواست شود.
        یا مشتریان همچنین می توانند برای:
        سرویس داوری مستقل شرط بندی
        صندوق پستی 62639
        لندن
        EC3P 3AS

      ص. متفرقه

      1. این شرایط و ضوابط و روابط بین شما و ما با قوانین مالت کنترل و تفسیر و تفسیر می شود و شما به طور غیرقابل برگشت به صلاحیت دادگاههای ذیصلاح مالت با توجه به هرگونه اختلاف در مورد اعتبار ، نقض ، تفسیر ، عملکرد یا در غیر این صورت ناشی از یا در ارتباط با این شرایط و ضوابط و رابطه بین شما و ما. با این وجود ، مشروط بر اینکه هیچ یک از این قوانین و مقررات قابل اعمال قوانین انگلستان در مورد هر چیزی که در مورد مجوز کمیسیون قمار شرکت باشد ، مستثنی نخواهد بود.
      2. شرکت می تواند ، در هر زمان ، هرگونه توازن مثبت در حساب شما را نسبت به هر مقدار بدهکار شما به شرکت تنظیم کند.
      3. شرکت می تواند کلیه حقوق و تعهدات خود را از این طریق به شخص ثالث منتقل یا واگذار کند. بدون انصراف از موارد فوق ، سایت و / یا هر یک از خدمات ممکن است توسط اشخاص ثالث اداره شود. شما نمی توانید به هیچ وجه به هر یک از حقوق یا تعهدات خود تحت این شرایط و ضوابط واگذار ، اختصاص یا تعهد دهید.
      4. مگر در مواردی که به صراحت در این شرایط و ضوابط بیان شده باشد ، هیچ چیز در این قوانین و مقررات نباید: (من) به عنوان ایجاد هرگونه آژانس ، ترتیب ، اعتماد به روابط وفاداری یا هرگونه رابطه مشابه بین شما و ما چنین تصور شود. (ii) حق و مزایای هر شخص ثالثی را ایجاد یا اعطا کنید ، و (یا (iii)) هرگونه دارایی از شرکت را از جمله (اما محدود به آن) محدودیتی که در حساب کاربری خود دارید شامل منافع امنیتی برای شما می شود.
      5. ممکن است ما از طریق پست الکترونیکی و / یا از طریق سایت ، اطلاعیه هایی را در رابطه با یا در ارتباط با این شرایط و ضوابط به شما ارائه دهیم ، و چنین اطلاعیه ای در مدت 24 ساعت از زمان ارسال به شما در نظر گرفته می شود. روش فوق.
      6. هیچ نقص و تأخیری از طرف ما در استفاده از هرگونه حق ، قدرت یا راه حل آن ، به عنوان چشم پوشی از آن عمل نخواهد کرد ، و همچنین هیچگونه اعمال یک یا بخشی از چنین حق ، قدرت و چاره ای مانع از اعمال دیگر یا بیشتر اعمال آن یا اعمال هر گونه فعالیتی نیست. حق دیگر ، قدرت یا راه حل
      7. اگر هر یک از مفاد این قوانین و مقررات توسط دادگاه صالحیت صلاحیت دار باشد که براساس قانون قابل اجرا غیرقابل اجرا باشد ، آنگاه چنین مقرراتی از این قوانین و مقررات مستثنی می شود و باقیمانده این شروط و ضوابط تفسیر می شود که گویا چنین مقرراتی بوده است. بنابراین مستثنی است و مطابق با شرایط آن قابل اجرا خواهد بود. اما به شرط آنكه در چنین شرایطی این شرایط و ضوابط تفسیر شود تا تأثیر داشته باشد ، تا حد زیادی مطابق و مجاز با قانون قابل اجرا ، به معنای و قصد شرط مستثنی است كه توسط این دادگاه صلاحیت دار تعیین می شود. .

      س. اختلافات زبان

      1. قوانین و مقررات به زبان انگلیسی تهیه شده است. در صورت عدم اختلاف بین معانی نسخه های ترجمه شده این شرایط و ضوابط و نسخه انگلیسی زبان ، معنی نسخه انگلیسی زبان غالب خواهد بود.

      نسخه 1.2.9 - 14.07.2020

      تا اطلاع ثانوی معتبر است

    الان بازی کن بیشتر بخوانید ..
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      عمومی

      1. این سایت توسط ProgressPlay Ltd ("شرکت") با آدرس ثبت شده در Soho Office 3A ، مجتمع آب Edge ، خیابان الیا زامیت ، خیابان جولیان ، مالت اداره می شود. این شرکت بازی های آنلاین را مطابق با بازی بازی مالت ، شماره مجوز MGA / B2C / 231/2012 انجام می دهد صادر شده در شانزدهم آوریل 2013 و توسط کمیسیون قمار ، شماره مجوز 000-039335-R-319313-016 مجوز و تنظیم می شود.
      2. این شرایط و ضوابط ("شرایط و ضوابط") بر استفاده شما ("شما" ، "شما" یا "پخش کننده") از خدمات بازی آنلاین و موبایل که توسط شرکت به شما ارائه می شود ، حاکم است. این شرایط و ضوابط قبل از استفاده شما از خدمات ، توسط شما به طور کامل بخوانید. لطفا توجه داشته باشید که این شرایط و ضوابط یک توافق نامه الزام آور قانونی بین شما و شرکت می باشد.
      3. این شرایط و ضوابط شامل سیاست های حفظ حریم خصوصی ما و قوانین شرط بندی با توافق با این قوانین و مقررات است که شما تأیید می کنید که شما همچنین با سیاست حفظ حریم خصوصی ما و قوانین شرط بندی را می پذیرید و موافقت می کنید (می توانید خط مشی رازداری ما را مرور کنید اینجا کلیک کنید و قوانین شرط بندی ما را توسط اینجا کلیک کنید.)

      ب. تعریف ها

      1. در این شرایط و ضوابط ، کلمات و عبارات زیر باید (مگر در مواردی که زمینه مستلزم آن باشد) معانی تعیین شده در کنار آنها داشته باشند:
        • £ - shall mean the currency with which You registered Your Account.
        • "حساب" به معنای یک حساب شخصی است که توسط یک شخص افتتاح شده است و فقط برای چنین شخصی امکان دارد که بتواند چنین فردی را برای بازی در سایت انجام دهد.
        • "شرط بندی" به معنی شرط بندی است که توسط شما در یک رویداد قرار داده شود.
        • "بازی" به معنی هر یک از بازیهایی است که از طریق رویدادها در سایت در دسترس است.
        • "رویداد" به معنای هر رویدادی است که شرط بندی در سایت موجود باشد.
        • "سرزمین های محدود" به معنی کشورهای زیر است: استرالیا ، بلژیک ، بلیز ، جزایر ویرجین بریتانیا ، بلغارستان ، کرواسی ، قبرس ، دانمارک ، فرانسه ، یونان ، مجارستان ، اسرائیل ، ایتالیا ، لیتوانی ، لوکزامبورگ ، پرتغال ، رومانی ، صربستان ، اسلوونی ، اسپانیا ، ترکیه و ایالات متحده آمریکا و حوزه های قضایی دیگری که توسط این شرکت بنا به اختیار خود مسدود شده است. این لیست ممکن است هر زمان که توسط صلاحدید شرکت صورت بگیرد ، توسط شرکت اصلاح می شود.
        • "خدمات" به معنی بازی های شرکت و سایر خدمات و فعالیتهای ارائه شده در سایت است.
        • "شکایت" به معنای ابراز نارضایتی نسبت به خدمات ارائه شده در بخش O زیر است.
        • "اختلاف" به معنای شکایتی است که مطابق آنچه در این ضوابط و مقررات در مدت 8 هفته اولیه گفته شده در فصل O زیر آمده توسط شرکت حل نشده است.
        • "سایت" به معنای هر وب سایت و / یا سایت موبایل یا برنامه موبایل است که توسط شرکت اداره و اداره می شود.
        • "ما" ، "ما" یا "ما" به معنی شرکت یا هر شرکت تابعه ، شرکت های وابسته ، کارمندان ، مدیران ، افسران ، نمایندگان ، تأمین کنندگان ، مشاوران و پیمانکاران است.

      ج - تعهد به شرایط و ضوابط و تأثیر اتصال آنها

      1. با استفاده از سایت ، ثبت نام در سایت یا مشارکت در یکی از خدمات ، شما موافقت می کنید که مطابق با قوانین و مقررات عمل کنید ، زیرا ممکن است هر از گاهی و بدون هیچ گونه رزرو ، به روز شوند.
      2. شرکت حق خود را برای اصلاح این شرایط و مقررات در هر زمان و به اختیار خود مطلق و منحصر به فرد محفوظ می دارد. قبل از شروع به کار تغییرات در شرایط و ضوابط به شما اطلاع داده می شود. هر شرطی که قبل از لازم الاجرا شدن شرایط و ضوابط اصلاح شده انجام شود ، با قرار دادن شرط بندی با شرایط و ضوابط اعمال می شود. اگر مایل نیستید که با چنین اصلاحیه ای مقید باشید ، باید از سایت و خدمات متوقف شوید. اگر می خواهید به دنبال هرگونه تغییر در شرایط و ضوابط ، استفاده از سایت و خدمات را متوقف کنید ، می توانید کلیه وجوه موجود را پس بگیرید و حساب خود را مطابق با این قوانین و مقررات ببندید.
      3. این ضوابط و مقررات بر توافق های قبلی بین طرفین در رابطه با موضوع آن صحه می گذارد و توافق کلی و کل بین شما و شرکت را تشکیل می دهد. شما تأیید می کنید که ، در موافقت با پذیرش این شرایط و ضوابط ، شما به هیچ نمایندگی اعتماد نکرده اید به جز نمایندگی صریح شرکت در این شرایط و ضوابط.

      D. که مجاز به مشارکت است

      1. شما فقط می توانید از خدمات استفاده کنید اگر همه موارد زیر را رعایت کنید:
        • شما حداقل هجده سال (18) ساله یا سن قانونی دارید که طبق قوانین کشوری که در آن زندگی می کنید (هر کدام بالاتر باشد) تعیین می شود. از این نظر ، شرکت می خواهد توجه شما را به این واقعیت جلب کند که قمار زیر سن قانونی تخلف است.
        • شما صاحب یک روش پرداخت معتبر هستید (یا مجاز به استفاده از روش پرداخت معتبر توسط صاحب آن روش پرداخت معتبر هستید)؛
        • شما به دلیل استفاده از خدمات هیچ قانونی یا مقرر را نقض نمی کنید. در این زمینه ، شما موافقت می کنید که اگر شما در هر حوزه قضایی سکونت دارید و یا استفاده از خدمات ارائه شده در سایت را ممنوع می کنید (از جمله بدون محدودیت هر یک از مناطق محدود) از جمله در فعالیت های ممنوع شرکت نخواهید کرد.
        • شما بازیکن نیستید و یا در غیر این صورت ارتباطی دارید یا می توانید در یک رویداد و یا هر نتیجه یک شرط تأثیر بگذارید.
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence اینجا و برای لیست سایتهای تحت نظارت سازمان بازی مالت اینجا؛ و
        • شما در طرح ملی خودمختاری قمار آنلاین بریتانیا ، که معمولاً با نام Gamstop شناخته می شود ، ثبت نام نکردید.
      2. این سرویس ها فقط برای بازیکنانی در نظر گرفته شده است که طبق قوانین مربوط به قضات مربوطه از قمار در اینترنت و / یا دستگاه های تلفن همراه ممنوع نیستند. شرکت قصد ندارد شما را قادر به خلاف قانون قابل اجرا کند. شما نماینده ، ضمانت می کنید و موافقت می کنید که استفاده شما از سایت و / یا خدمات با کلیه قوانین ، اساسنامه و مقررات مربوط مطابقت داشته باشد. ارائه یا در دسترس بودن این خدمات به عنوان پیشنهاد یا دعوت ما از ما برای استفاده از خدمات تلقی نمی شود یا تفسیر می شود ، اگر شما در مکانی سکونت دارید که در حال حاضر چنین استفاده ای براساس قانون ممنوع است (از جمله بدون محدودیت مناطق محدود) یا جایی که شرکت به صلاحدید خود انتخاب خدمات را ارائه نمی دهد. شما فقط باید در تعیین اینکه آیا استفاده شما از سایت و / یا خدمات در محلی که در آن زندگی می کنید و یا از سایت و یا خدمات استفاده می کنید ، مسئولیت پذیر باشید. ما هیچگونه وکالت یا ضمانتی بیان و ضمنی در مورد قانونی بودن خدمات و یا سایت و یا مشارکت هر شخص در خدمات از طریق این سایت ارائه نمی دهیم و مسئولیتی در قبال استفاده غیرقانونی از سایت توسط شما. این وظیفه شماست که قبل از ثبت نام یا شرکت در هر یک از خدمات از طریق این سایت ، از کلیه قوانینی که برای شما اعمال می شود ، اطمینان حاصل کنید. در مورد قانونی بودن استفاده شما از سایت و / یا خدمات باید با مشاور حقوقی مشورت کنید.
      3. کارمندان ، مدیران و مسئولان شرکت و همچنین اعضای خانواده آنها ، شرکت های وابسته یا شرکت های تابعه و سایر افراد متصل ، مستقیم یا غیرمستقیم به سیستم های رایانه ای یا سیستم امنیتی شاغل در شرکت و همچنین هر شخص دیگری درگیر در بهره برداری از این سایت و تأسیس آن ، از جمله آژانس های تبلیغاتی ، تبلیغ و تحقق ، بیمه گذاران و مشاوران حقوقی ، مدیران وب و تأمین کنندگان وب و اعضای خانواده آنها ، شامل می شود ، اما محدود نمی شود ، اما حق شرکت در هیچ یک از خدمات را ندارید. به خاطر نظم خوب ، روشن شده است که هر شخصی که حق شرکت در فوق الذکر را ندارد - و همچنین هر شخص دیگری که جایگزین چنین افراد مستثنی شود - نیز حق هیچکدام از جوایز دریافت شده یا مراجعه به سایت را ندارد ، و شرکت حق دارد که حساب را تعلیق کند (از جمله انجماد کلیه وجوه سپرده شده در داخل) و کلیه جوایز ، برنده ها و برنده های جایزه در حساب را باطل می کند.

      E. ثبت حساب

      1. هرکسی که علاقه مند به شرکت در این سرویس ها باشد ، موظف است در سایت ثبت نام و افتتاح حساب کند.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. شما باید کاملاً و تنها مسئول باشید که در محرمانه بودن اطلاعات شناسایی خود را ذخیره کرده و آنها را به دیگری منتقل نکنید. مسئولیت کامل در مورد استفاده غیرمجاز از اطلاعات شناسایی شما فقط بر عهده شما است و شما به تنهایی مسئولیت ناشی از هرگونه استفاده غیرمجاز از اطلاعات شناسایی خود را بر عهده خواهید گرفت. اگر سوء استفاده کرده باشید ، جزئیات شناسایی خود را به دلیل هر چیزی غیر از خطای شرکت ، فراموش یا از دست دهید ، شرکت مسئولیتی در قبال خسارت مستقیم یا غیرمستقیم ناشی از چنین اتفاقی نخواهد داشت.
      4. شما فقط مجاز به داشتن یک حساب کاربری در این سایت هستید. اگر بیش از یک حساب را باز کنید ، شرکت می تواند با اختیار و مطلق تمام حساب های شما را مسدود یا بسته کند ؛ در این حالت شرکت می تواند جوایز ، برنده ها و برنده های جایزه در حساب ها را باطل کند و تمام وجوه واریزی شده در حساب ها را بازگرداند.
      5. شرکت ممکن است به اختیار خود و بدون نیاز به ارائه توجیهی ، از باز کردن یک حساب یا بستن یک حساب موجود خودداری کند. با این وجود ، از کلیه تعهدات قراردادی که قبلاً انجام شده است ، محترم خواهد بود
      6. شما بدینوسیله اظهار می کنید که ثبت نام حساب شما شخصاً توسط شما و نه توسط شخص ثالث انجام می شود.
      7. با باز کردن یک حساب ، شما به این وسیله نماینده ، تأیید ، تصدیق و تعهد می کنید که (الف) جزئیاتی که در طی مراحل ثبت نام ارسال می کنید صحیح و صحیح است و شما آنها را بلافاصله پس از هرگونه تغییر در آن ، به روز می کنید. فقط برای استفاده شخصی شما و توسط شخص ثالث مورد استفاده قرار نخواهد گرفت ، ج) هرگونه وجهی که در حساب واریز می کنید توسط شما و فقط برای بازی در بازی ها و / یا استفاده از خدمات استفاده می شود ، (د) این شرکت است. هیچ یک از موسسات مالی و هیچ وجوهی در حساب شما نباید تفاوتهای پیوندی و / یا علاقه ای را به شما تعلق بگیرد ، (ه) شما عقل محکمی دارید و می توانید مسئولیت اقدامات خود را به عهده بگیرید ، (f) مسئولیت خواندن شماست. و قوانین و رویه بازی ها را بفهمید و این قوانین و رویه ها را کاملاً درک کنید ، (ز) می فهمید که استفاده از بازی ها این خطر را از دست می دهد که وجوهی را که در بازی ها به دست می آورید ، از دست بدهد ، (h) با شرکت همکاری خواهید کرد. و تمام درخواست های آن را ارائه دهید مستندات به صورت كامل ، كامل و راستگو ، (i) شما تأييد كرده و تصميم گرفته ايد كه استفاده شما از خدمات ، قوانين و مقررات مربوط به هر حوزه قضايي را كه براي شما اعمال مي شود ، نقض نمي كند ، (ج) شما فقط مسئول ضبط ، پرداخت هستيد. و حسابداری به هر دولت ، مالیات و یا مقامات ذیربط مربوط به هرگونه مالیات یا مالیات دیگری که به دلیل استفاده شما از سایت قابل پرداخت باشد (پرداخت سود و مزایا محدود نمی شود) ، (k) شما از خدمات در حسن نیت نسبت به شرکت و سایر افراد با استفاده از خدمات ، (l) شما تنها مسئولیت کلیه ضررهای شما در نتیجه شرط بندی در سایت و بازی بازی ها خواهید بود ، (متر) شرکت ممکن است به صلاحدید خود تصمیم بگیرد که آیا باز کند؟ حساب خود را حفظ و / یا ببندید (مشروط بر این که تعهدات قراردادی موجود رعایت شود) ، و همچنین حساب خود را معلق کنید (از جمله انجماد همه وجوه سپرده شده در داخل) و کلیه پاداش ها ، برنده ها و برنده های جایزه را در حساب خود خالی کنید. هر یک از این شرایط و ضوابط را شکسته است ، (n) شما تنها باید وظیفه حفظ محرمانه بودن اطلاعات حساب خود (از جمله نام کاربری و رمز ورود خود را که برای ورود به حساب کاربری خود لازم دارید) و برای همه و همه اقدامات و معاملات انجام شده در ارتباط باشید. با حساب خود توسط هرکسی که ضمن استفاده از اطلاعات شما وارد حساب شما شود ، تمام اقدامات و معاملات انجام شده به عنوان اقدامات و معاملات انجام شده توسط شما تلقی می شود ، (ا) شما بلافاصله شرکت را در مورد هرگونه مشکوک غیرمجاز از حساب خود مطلع خواهید کرد ، ( ص) شما هیچ هزینه ای را به شما پرداخت نمی کند و یا اینکه هیچ گونه پرداختی را که شما در ارتباط با خدمات انجام داده اید ، انکار یا معکوس نکنید و ما را برای هرگونه خسارت و خسارت وارده به عنوان نتیجه چنین عملی و در هر صورت بازپرداخت می کنید. شما فوراً همه بدهی های خود را به ما پرداخت می كنید ، و (q) شما را به ما جبران می كنید و ما را بی ضرر نگه می دارید ، از و در مقابل همه مطالبات مستقیم و غیرمستقیم ، بدهی ، خسارت ، ضرر ، هزینه و هزینه ، از جمله و هزینه های حقوقی ، ناشی از یا در رابطه با هرگونه نقض این شرایط و ضوابط توسط شما ، و سایر مسئولیت های ناشی از استفاده شما از سایت یا استفاده غیرمجاز از طرف توسط شخص ثالث.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، قبل از اینکه اجازه دهید (i) واریز وجه ، (ii) قمار (با وجوه خود ، بودجه پاداش یا با استفاده از حساب خود را) تأیید کنید ، باید حساب شما و سن تأیید شود. هر چرخش و شرط های رایگان) ، یا (iii) به هر بازی رایگان برای بازی دسترسی پیدا کنید. از شما خواسته می شود که یک یا چند از اسناد زیر (یا اسناد اضافی که در زیر ذکر نشده است) به ما نشان دهید تا نام ، آدرس و تاریخ تولد خود را تأیید کنید:
        • اثبات شناسه: برای پردازش اولین واریز شما یک سند شناسایی عکاسی معتبر لازم است. شناسه می تواند کپی گذرنامه معتبر ، گواهینامه رانندگی یا کارت شناسایی ملی باشد. نام ، عکس و امضاء شما باید روی نسخه ای که برای ما ارسال شده است ظاهر شود. در بعضی موارد ، ممکن است از شما خواسته شود که مدارک خود را توسط یک دفتر اسناد رسمی یا دادرس واجد شرایط به امضاء رسانده و به عنوان اثبات حقانیت اعلام كنید.
        • اثبات آدرس: این می تواند به صورت قبض ابزار جدید یا بیانیه کارت بدهی باشد که نام و آدرس کامل شما را در لیست شما نشان می دهد.
      10. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، اگر شما با استفاده از هر نوع روش پرداخت به غیر از کارت اعتباری یا کیف پول الکترونیکی واریز کرده اید ، و تأیید سن از نظر شما رضایت بخش انجام نشده است ، پس از آن (من) حساب خود را ممکن است منجمد شود ، و (ii) تا زمانی که تأیید صحت سن با موفقیت انجام نشود ، هیچ قمار دیگری از طریق حساب شما مجاز نخواهد بود. علاوه بر این ، شرکت در هر زمان حق خود را دارد تا از شما بخواهد سن خود را درخواست کند و اگر اثبات رضایت از سن ارائه نشده باشد ، در نتیجه پیامدهای فوق الذکر اعمال خواهد شد ، mutatis mutandis. در صورتی که مشخص شود که شما زیر 18 سال سن دارید یا سن قانونی که طبق قوانین کشوری که در آن زندگی می کنید تعیین شده است (هر کدام که بالاتر باشد) ، در این صورت شرکت باید حساب شما را ببندد و به شما وجوه بازگرداند. واریز می شود ، اما جوایز ، برنده ها و برنده های پاداش پرداخت نمی شود و محروم می شوند.
      11. این شرکت حق دارد که مستلزم داشتن اسناد اضافی از قبیل کپی های معتبر اثبات هویت و آدرس یا سایر اسناد و مدارک مبنی بر اثبات منبع وجوه یا منبع ثروت باشد ، صرف نظر از اینکه آیا قبلاً چنین مدرکی به شرکت ارائه شده بود یا خیر.

      F. اقدامات غیرقانونی

      1. بدون اینکه از شرط بندی دیگر این شرایط و ضوابط منصرف شویم ، اگر شرکت تشخیص دهد که شما درگیر اقدامات قانونی شده اید و یا الگوی بازی های نامنظم را مشغول کرده اید ، یا سعی در انجام این کار کرده اید ، این شرکت حق دارد حق شما را ببندد. حساب های خود ، آنها را نگه دارید ، ضبط و مصادره کنید (هرگونه سپرده و سود در حساب شما شامل ، اما محدود به آنها نیست). علاوه بر این ، شرکت ممکن است این حقوق را با توجه به سایر حسابهای شما در شبکه شرکت اعمال کند. شرکت همچنین حق دارد مستندات اطلاعاتی راجع به شما و فعالیت های خود به مقامات و تنظیم کننده های مقرر ، مؤسسات مالی ، بانکها ، شرکتهای کارت اعتباری و
      2. "اقدامات غیرقانونی" به معنای غیرقانونی ، غیرقانونی ، کلاهبرداری یا سایر فعالیت های نادرست است - از جمله ، اما محدود به این موارد نمی شود:
        • تبانی بین بازیکنان؛
        • استفاده از دستگاه ها و نرم افزارهایی مانند روبات یا هوش مصنوعی.
        • فروش ، انتقال و / یا کسب حساب از سایر بازیکنان؛
        • انتقال وجه بین حساب های بازیکنان؛
        • برطرف کردن مسابقه یا تأثیر دیگر آن در یک رویداد و / یا نتیجه هر شرط خلاف مقررات قابل اجرا و / یا قواعد مربوط به رویدادها ، و همچنین ورود به سایت یا تلاش برای انجام همان کار.
        • به طور عمدی هنگام بازی در سایت از یک بازی جدا می شوید.
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • در جایی که منبع وجوه استفاده شده توسط شما غیرقانونی است و / یا جایی که ممکن است شما مشغول فعالیت یا فعالیت در رابطه با پولشویی باشید ، از جمله استفاده از درآمدهای جرم ،
        • سوءاستفاده برای به دست آوردن مزیت به ضرر سایر بازیکنان (ها) و / یا ما.
        • عدم ارائه کلیه اسناد تأییدیه درخواست شده به شرکت؛
        • تهیه اسناد نادرست و یا نامعتبر؛
        • در جائیکه شرکت به دلیل کمبود ضرر از سوء استفاده ناعادلانه این شرکت از پاداشهای شرکت بهره برده یا در مورد ارتقاء پاداش ارائه شده در هر یک از سایتهای متعلق به و یا فعالیت با آن اقدام کرده اید. شرکت؛ یا
        • فریبنده با بهره گیری از پاداش های ما ، که شامل می شود ، اما محدود به این موارد نیست: (من) افتتاح چندین حساب غیر قابل تشخیص برای به دست آوردن یک جایزه چندین بار در هر سایت ، فقط در طول فعالیت تبلیغی واریز کردن یا باز کردن چندین حساب در شبکه ، (ii) پخش بارها و بارها فقط با بازی های رایگان ، یا (iii) در صورت تکرار الگوهای سپرده / واریز / بازپرداخت صرفاً در نظر گرفته شده برای به دست آوردن پاداش مربوط به سپرده.
      3. "الگوهای بازی نامنظم" شامل می شود ، اما محدود به فعالیت های زیر نیست:
        • شرط بندی برابر ، صفر یا کم حاشیه یا شرط بندی های پرچین ،
        • قرار دادن شرط های تک یا چند با ارزش پنجاه درصد یا بیشتر از یک جایزه در هر بازی تک ، دست شخصی ، تک شرط بندی یا دور.
        • ایجاد تعادل و تغییر الگوهای بازی به میزان قابل توجهی به عنوان مثال ، اندازه شرط یا شرط بندی ، انواع بازی ها و ساختارهای شرط بندی یا شرط بندی و غیره به منظور برآورده کردن نیاز شرط بندی.
        • قرار دادن شرط یا شرط بندی های بزرگ که منجر به افزایش قابل توجهی می شود و به دنبال آن افت اندازه شرط یا شرط بندی برابر یا بیشتر از 65% از میانگین قبلی شرط بندی یا اندازه شرطبندی است.
        • رزرو صندوق های پول واقعی در هر دور از بازی ناقص به منظور استفاده از بودجه جایزه قبل از گیم پلی پول واقعی.
        • شرط بندی بزرگ یا شرطبندی و در نتیجه کاهش قابل توجه شرط یا شرط بندی برای برآوردن شرط شرط بندی؛
        • انتقال از یک بازی با وزن کم به یک بازی با وزن بالا پس از یک برد بزرگ به منظور برآورده کردن نیازمندی.
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • در baccarat ، شرط بندی در هر یک از بانکداران و بازیکنان در همان کودتا.
        • استفاده از پیشنهادات جایزه به عنوان بخشی از گروهی از مشتریان یا سندیکا.
        • جایی که یک حساب کاربری یا گروهی از حسابها به منظور دستیابی به مزیت به ضرر بازیکن دیگر یا انجام هرگونه اقدامات فریبکارانه در رابطه با سایر بازیکنان یا ما ، به طور سیستماتیک فعالیت می کنند - به عنوان مثال با استفاده از تکنیک های خاص برای تقلب سایر بازیکنان یا بازی به عنوان یک گروه ؛
        • شرط بندی در بازی ها با حالت ویژگی جایزه با پول جایزه برای ایجاد ارزش ، از دست دادن جایزه و سپس بلافاصله ارزش یکپارچه شده را با سپرده ثانویه واریز کنید
        • استراتژی های شرط بندی شرط بندی
        • شرط بندی به کل یا بخش قابل توجهی از مبلغ پول واقعی شما با شانس کم شرط می باشد در حالی که شرط بندی شرط بندی کازینو و / یا شرط های زیاد را با استفاده از مبلغ جایزه خود دریافت می کنید)؛ و / یا
        • قرار دادن بیش از 25% سپرده اولیه شما به عنوان یک شرط بندی یا شرط بندی.

      G. عملیات حساب

      1. واریز پول در حساب شما غیرقانونی است و از این قبیل سپرده گذاری نمی کنید. بدون استثناء موارد فوق ، شما تأیید می كنید كه این شرکت تمام معاملات را برای جلوگیری از پولشویی بررسی می كند و هرگونه معاملات مشكوك را به مراجع ذیربط گزارش می كند.
      2. روشهای سپرده گذاری زیر برای واریز وجه با شرکت در دسترس است: اعتبار (در انگلیس موجود نیست) و Debit Card ، انتقال سیم ، Neteller ، PayviaPhone ، Paysafecard ، Trustly ، Skrill ، Sofort ، GiroPay ، Euteller ، WebMoney ، Qiwi ، Zimpler ، Ecopayz و Fast BankTransfer. در دسترس بودن هر روش پرداخت به کشور ثبت نام و ارز انتخابی شما بستگی دارد. حساب شما فقط پس از تأیید سپرده توسط شرکت و روش پرداخت مربوط به آن واریز می شود. تا زمانی که چنین تأییدیه دریافت نشود ، حساب شما چنین واریزی را در مانده حساب نمی گنجاند. شرکت اعتبار ارائه نمی دهد ، و نه در شرکت ، ترتیب ، اجازه و یا آگاهانه دادن اعتبار را مشارکت می کند. سپرده های ساخته شده از طریق PayviaPhone هزینه پردازش 15% را دارند که از مبلغ سپرده شما کسر می شود.
      3. برای جلوگیری از تردید ، اگر حساب شما توسط کمیسیون قمار تنظیم شده باشد ، نمی توانید از کارتهای اعتباری برای واریز به حساب خود به هر وسیله ، از جمله با استفاده از هر کارت اعتباری ثبت شده در کیف پول الکترونیکی یا خدمات پرداخت آنلاین استفاده کنید.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - حمایت از بودجه مشتری.
      6. این وظیفه شماست که فوراً شرکت را از روش پرداخت گمشده یا دزدیده شده یا هرگونه تغییر در روش پرداخت مطلع کنید. هر گونه خسارت و خسارت ناشی از عدم ارائه چنین اطلاع رسانی فوری ، فقط توسط شما متحمل می شود ، و ما مسئولیتی در قبال این گونه ضررها و خسارات نخواهیم داشت.
      7. شما مجاز به انتقال وجه از حساب خود به سایر پخش کنندگان یا دریافت پول از دیگر بازیکنان در حساب کاربری خود ، یا فروش ، انتقال و / یا به دست آوردن حساب از سایر بازیکنان نیستید.
      8. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، اگر در مدت زمان 12 (دوازده ماه) وارد حساب کاربری خود نشده باشید. هر حساب غیرفعال با هزینه اداری معادل 5 (پنج) یورو در ماه شارژ می شود ، مشروط بر اینکه شرکت شما 30 (سی) روز قبل از غیرفعال شدن حساب شما را به شما اطلاع داده باشد که چنین هزینه هایی متحمل می شوند. حداکثر مبلغ کارمزدهایی که در این صورت انجام می شود ، مانده حساب شما خواهد بود. اگر برای مدت 30 (سی) ماه وارد حساب کاربری خود نشده اید ، حساب شما به عنوان یک حساب خفته در نظر گرفته می شود ، در این صورت شرکت باید مانده حساب شما را بازپرداخت کند (پس از کسر هزینه های ذکر شده در این بخش ) به شما ، یا اگر نمی توانید به طرز رضایت بخش واقع شوید - به اداره بازی مالت.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com و درخواستی را برای بازگشایی حساب خود و یا بازگرداندن مانده حساب خود ارسال کنید. برای جلوگیری از شک و تردید ، شرکت هیچگونه مسئولیتی در پذیرش درخواست شما ندارد و چنین درخواستی مطابق با حقایق و شرایط مربوطه و مفاد این قوانین و مقررات بررسی می شود.
      10. بدین وسیله روشن شده است که بخش های G.8 و G.9 این فصل ششم در مورد حساب کاربری که توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم می شود صدق نمی کند. هر گونه این حساب غیرفعال یا خفته نمی شود.
      11. در هر زمان ممکن است بخواهید با ارسال ایمیلی به پشتیبانی مشتری شرکت ، آدرس خود را ببندید customersupport@instantgamesupport.com، و به منظور تسهیل چنین درخواستی ، از طرف شما با پشتیبانی مشتری تماس خواهد گرفت.
      12. ارائه پیش فرض تاریخچه کاربر شرکت تنها بخشی از تاریخ بازی را ارائه می دهد. اگر می خواهید تمام تاریخ بازی خود را دریافت کنید ، لطفا با پشتیبانی مشتری شرکت تماس بگیرید customersupport@instantgamesupport.com,
      13. پس از قرار دادن شرط بندی ، آن را نمی توان تغییر داد یا کنسل کرد.
      14. شرط بندی که بعد از شروع رویداد (صرفه جویی در شرط بندی در بازی) و / یا شرط بندی که بعد از نتیجه شرط مشخص شد ، نامعتبر است ، نامعتبر است و به شما این حق را نمی دهید که از این شرط برنده شوید. مبلغ شرط در چنین مواردی به شما بازگردانده می شود.
      15. این شرکت ممکن است با اختیار و مطلق خود یک ویژگی وجه نقد را در برخی از شرط بندی های برخی از رویدادها ارائه دهد. این ویژگی در صورت ارائه ، به شما امکان می دهد تا قبل از پایان رویدادی که شرط بندی را در آن قرار داده اید ، بخشی یا تمام شرط بندی خود را در وجه نقد کنید. بازده ارائه شده با توجه به ویژگی وجه نقد شده در طول رویداد تغییر خواهد کرد و شرکت با اختیار و مطلق آن تعیین می شود. ما وظیفه نداریم ویژگی وجه نقد شده را در هر رویدادی و / یا شرط بندی ارائه دهیم و می توانیم این ویژگی را به طور کلی لغو کنیم بدون اینکه مجبور باشیم در مورد آن هشدار دهیم.
      16. نتیجه شرط مطابق با نتایج رسمی منتشر شده توسط دستگاههای حاکمیت قابل اجرا که ترتیب وقایع و یا با توجه به منابع جایگزین اطلاعات را تأیید می کنند ، توسط شرکت تأیید می شود. در صورت بروز اختلاف بین نتایج رسمی و سایر منابع اطلاعاتی ، شرکت باید نتیجه شرط بندی را تعیین کند. اگر شرکت نتواند نتیجه شرط را تعیین کند ، شرط بندی باطل خواهد شد و شرط بندی به شما بازگردانده می شود.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. برداشت

      1. شما می توانید در هر زمان - بدون محدودیت ، مانده حساب پول واقعی خود را (سپرده خود و هرگونه سود حاصل از سپرده) برداشت کنید ، مگر در مواردی که لازم باشد برای انجام هرگونه تعهدات نظارتی عمومی.
      2. قبل از هر برداشت ، شما باید حداقل یک ودیعه موفق را انجام دهید.
      3. وقتی درخواست برداشت می کنید ، وجوه درخواستی به روش (های) پرداختی که در ابتدا برای واریز استفاده کرده اید ، منتقل می شود.
      4. در صورتی که روش پرداخت شما به دلیل محدودیت خط مشی شخص ثالث برای برداشت در دسترس نباشد ، برداشت این روش به روش پرداخت دیگری که در دسترس شما باشد انجام می شود.
      5. اگر سپرده های معوقه دارید ، شرکت حق دارد تا زمان دریافت و تأیید تمام سپرده ها ، پرداخت های برداشت را به تعویق اندازد یا متوقف شود.
      6. اگر بانک یا روش پرداخت شما در رابطه با برداشت ، هزینه پردازش را پرداخت کند ، پرداخت این هزینه مسئولیت شماست.
      7. در موردی که ما ارائه خدمات خود را در یک حوزه قضایی خاص متوقف کنیم ، ممکن است هزینه پردازش معقول (فراتر از آنچه که در بخش H.6 ذکر شده است) پس از برداشت ، به شما پرداخت می شود.
      8. این وظیفه شماست که فوراً به ما از کارت اعتباری / بدهی گمشده یا دزدیده شده یا تغییر جزئیات به یک کیف پول الکترونیکی اطلاع دهید. هر گونه ضرر و زیان ناشی از عدم موفقیت شما از طرف شما ، بلافاصله توسط شما تحمل می شود ، و ما مسئولیتی در قبال این گونه ضررها و خسارتها نخواهیم داشت.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. محدودیت برداشت ها:
        • اعتبار ویزا (در انگلیس موجود نیست) و برداشت کارت های بدهی در برخی از کشورها به دلیل محدودیت های صادر کننده محلی در دسترس نیست.
        • مستر کارت و برداشتهای کارت بدهی به دلیل محدودیت های صادرکننده در دسترس نیست.
        • Skrill ، Webmoney و Qiwi فقط در صورت پرداخت موفقیت آمیز قبلاً ممکن است فقط به عنوان گزینه برداشت استفاده شوند.
        • برخی از روش ها فقط در برخی از کشورها و با ارزهای خاص در دسترس هستند.
        • برای کسب اطلاعات بیشتر با پشتیبانی مشتری ما از طریق LiveChat یا از طریق پست الکترونیکی با آدرس زیر تماس بگیرید: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، روش پرداخت شما برای استفاده از سپرده باید قبل از پردازش هر برداشت ، تأیید شود. از شما خواسته می شود که یک یا تعداد بیشتری از اسناد زیر (یا اسناد دیگری را که در زیر ذکر نشده است) به ما نشان دهید:
        • در صورت سپرده گذاری یا برداشت از طریق Debit Card ، لطفاً کارت عقب و جلو کارت را که از ما استفاده کرده اید ، تهیه کنید. باید چهار رقم اول و آخر کارت شما ، نام و تاریخ انقضا را ببینید ، می توانید 8 رقم میانی و کد CVV را به دلایل امنیتی پوشش دهید.
        • اگر از طریق E-Wallet سپرده گذاری شده یا درحال برداشت هستید ، لطفاً از صفحه نمایه کیف پول الکترونیکی یا عکس خود ، نام و ایمیل خود را تهیه کنید.
        • در صورت سپردن از طریق PayViaPhone ، عکسی از قبض تلفن خود تهیه کنید که نشان دهنده شماره تلفن همراهی است که از ما و نام کامل خود استفاده کرده اید.
        • اگر از طریق هر روش دیگری سپرده شد ، لطفاً عکسی یا تصویر از روشی که نام شما را نشان می دهد تهیه کنید.
      13. در صورت عدم دسترسی به روش پرداخت شما ، برداشت به روش پرداخت دیگری در دسترس شما خواهد بود. مطابق با رضایت شرکت ، تأیید صحیح درخواست خواهد شد.
      14. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، ما بعضی اوقات ممکن است نیاز به تأیید هویت داشته باشیم قبل از پردازش برداشت. از شما خواسته می شود که یک یا تعداد بیشتری از اسناد زیر (یا اسناد دیگری را که در زیر ذکر نشده است) به ما نشان دهید:
        • کارت اعتباری / بدهی مورد استفاده برای تأمین اعتبار حساب کاربری شما: یک کپی روشن و خوانا از طرفین کارت لازم است. به دلایل امنیتی ، هشت عدد میانی در جلوی کارت و کد سه رقمی در پشت نسخه کارت باید از روی کارت عبور داده شوند.
        • اثبات آدرس: این می تواند به صورت قبض ابزار جدید یا بیانیه کارت اعتباری ارائه شود که نام و آدرس کامل شما را در لیست شما نشان می دهد.
        • اثبات شناسه: برای پردازش اولین برداشت شما ، یک سند شناسایی عکاسی معتبر لازم است. شناسه می تواند کپی گذرنامه معتبر ، گواهینامه رانندگی یا کارت شناسایی ملی باشد. نام ، عکس و امضاء شما باید روی نسخه ای که برای ما ارسال شده است ظاهر شود. در بعضی موارد ، ممکن است از شما خواسته شود که مدارک خود را توسط یک دفتر اسناد رسمی یا دادرس واجد شرایط به امضاء رسانده و به عنوان اثبات حقانیت اعلام كنید.
      15. ما این حق را داریم که هر زمان خواستار اسناد اضافی هستیم به منظور شناسایی و پشتیبانی منبع سرمایه و ثروت شما برای واریز / شرط بندی / بازی با آنها شناسایی و پشتیبانی کنید.
      16. در صورت بروز نگرانی در مورد اسناد شما در رابطه با پولشویی و یا موارد مشابه ، ممکن است شرکت اسناد معتبر را درخواست کرده و حساب شما (از جمله انجماد تمام وجوه واریزی شده در داخل) را تا اطلاع رسانی دیگر به حالت تعلیق درآورد.
      17. به منظور برداشت ، روی نماد "صندوق دار" کلیک کنید ، و گزینه "برداشت" را دنبال کنید. روش خروج مورد نظر خود را انتخاب کنید ، مطابق روش خروج انتخاب شده ، فرم مربوطه را پر کنید ، روی "برداشت" کلیک کنید و مراحل برداشت شروع خواهد شد.
      18. لطفاً به شما توصیه می کنیم که کلیه درخواستهای نقدی به مدت 3 روز کاری به صورت "در انتظار" ظاهر می شوند ، در این مدت می توانید درخواست را لغو کنید. برای لغو درخواست برداشت خود ، به برگه "لغو برداشت" بروید و روی "لغو" در کنار مبلغ برداشت خود کلیک کنید.
      19. پس از 3 روز کاری ، وضعیت درخواست برداشت شما به "پردازش" تغییر می یابد و دیگر نمی توانید آن را لغو کنید. هنگامی که درخواست شما ارسال شد و وجوه به شما منتقل شد ، یک اعلان نامه الکترونیکی دریافت خواهید کرد.
      20. برای کمک به برداشت ها یا هر موضوع دیگر ، با ما تماس بگیرید. روش هایی که می توانید برای برداشت وجوه از حساب خود استفاده کنید عبارتند از: اعتبار (در انگلیس موجود نیست) و Debit Cards ، نتلر ، Paysafecard ، Skrill ، Trustly ، Ecopayz ، Euteller ، Qiwi ، Webmoney و انتقال بانکی.

      I. Responsible Gaming & Self-exclusion

      1. همیشه به یاد داشته باشید که این سرویس ها برای سرگرمی شخصی شما هستند. آنها به معنای این نیستند که شما را یک شبه ثروتمند کنند و فرمول های برد نیز وجود ندارد. حتما پول خود را تهیه کنید و از قوانین بازی مطلع شوید. ما از شما می خواهیم اطلاعات موجود در https://www.gamblersannam.org.uk/ ، http://www.gamcare.org.uk/ یا وب سایتهای مشابه را مرور کنید تا اطمینان حاصل کنید که مسئولیت قمار خود را بر عهده دارید. علاوه بر این ، ما پیشنهاد می کنیم از اقداماتی در قبال مسئولیت قمار ، مانند تایمر یا سایر فرم های یادآوری و یا مدت زمان ، دستمزد و محدودیت های ضرر در هنگام قمار استفاده کنید. ما اقدامات مربوط به محدوده سپرده ، محدوده شرط بندی ، محدودیت ضرر و حدود جلسه ارائه می دهیم. هرگونه کاهش در این فوراً اعمال می شود و هرگونه افزایش در حدود هفت روز (یا در صورت تنظیم حساب شما توسط کمیسیون قمار) هفت روز طول خواهد کشید.
      2. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، پس از آن هر گونه کاهش در هر محدودیت بلافاصله عملی می شود و هرگونه افزایش در هر حدود ، هفت روز قبل از شروع به کار خواهد بود. شما می توانید خود را از استفاده از خدمات برای هر زمان مشخص یا نامشخص محروم کنید.
      3. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، هرگونه کاهش در هر محدودیت بلافاصله عملی خواهد شد و هرگونه افزایش در هر حدود 24 ساعت قبل از شروع به کار خواهد بود. شما می توانید خود را از استفاده از خدمات برای حداقل مدت زمانی بین شش ماه تا 12 ماه محروم کنید (قابل تمدید توسط شما برای هر یک یا چند دوره حداقل شش ماه).
      4. بعلاوه ، ما گزینه های رفع خنک کننده و خنک کننده خود را ارائه می دهیم (همانطور که در این فصل با جزئیات بیشتر). ما همچنین می خواهیم توجه شما را به وجود نرم افزاری که مانع از دسترسی رایانه شخصی به وب سایت های قمار آنلاین مانند www.cyberpatrol.com یا www.gamblock.com شود ، جلب کنیم.
      5. هر گونه درخواست طرد را می توان از طریق بخش بازی های مسئول در رابط مشتری یا با تماس با پشتیبانی مشتری از طریق (customersupport@instantgamesupport.com) مطابق با تصمیم شما برای ارائه به شرکت. قبل از تأیید درخواست خود محرومیت ، اطلاعاتی در مورد پیامدهای خود دفع خود در اختیار شما قرار می گیرد. اگر تصمیم دارید که خود محروم شوید ، ما شما را تشویق می کنیم که خودمحافظت خود را به سایر اپراتورهای قمار از راه دور که در حال حاضر توسط شما استفاده می شود ، گسترش دهید. هر شرط نامعین در زمان خود محرومیت شما مطابق با بازه های زمانی عادی به روش عادی تسویه می شود و در صورت استفاده بعدی ، برنده هایی که به شما پرداخت می شود. هر بلوک حساب خود محرومیت را نمی توان در طول دوره خود محرومیت موافقت کرد.
      6. به دنبال درخواست خود محرومیت: (i) حساب شما بسته خواهد شد و همه وجوه نگهداری شده در حساب شما به شما بازگردانده می شود. (ii) به محض عملی که درخواست شما برای محرومیت از شرکت شما به شرکت ارسال شد ، شما از دریافت هرگونه بازاریابی در رابطه با خدمات متوقف می شوید. با این حال ، به شرط آنکه این امر به بازاریابی پتو که در یک منطقه جغرافیایی خاص هدف قرار می گیرد ، گسترش نمی یابد و جایی که شما نمی خواهید آگاهانه شامل آن شوید.
      7. اگر حساب شما توسط سازمان بازی مالت تنظیم شده باشد ، بدون در نظر گرفتن مدت زمان محرومیت خود ، در پایان چنین دوره خود محرومیت ، خود محرومیت شما پایان می یابد و مجاز خواهید بود شرط بندی را با شرکت شروع کنید. و همچنین مواد بازاریابی دریافت کنید.
      8. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، در پایان دوره خود محرومیت خود ، چنین محرومیت هایی در کار خود باقی می مانند ، مگر اینکه شما یک عمل مثبت انجام دهید تا دوباره قمار کنید (مشروط به یک حداقل مدت محرومیت خود از شش ماه) و شما هیچ نوع بازاریابی دریافت نخواهید کرد مگر اینکه برای قمار دوباره اقدام مثبتی انجام داده باشید و موافقت کرده اید که چنین مواد بازاریابی را بپذیرید. اقدامات مثبت به منظور قمار دوباره باید با یک دوره خنک کننده یک روزه همراه باشد تا قبل از اینکه دوباره قمار کنید.
      9. در درخواست عدم محرومیت از خود ، شما موافقت می کنید که اطلاعات شخصی کامل و دقیق را اکنون و آینده ارائه دهید ، بنابراین دسترسی / استفاده شما از سایت و خدمات محدود می شود. اگر شما تصمیم به خودداری از خود دارید ، ما از تمام تلاشهای معقول استفاده خواهیم کرد تا از عدم محرومیت شما پیروی کنیم. با این حال ، در موافقت با خودداری ، شما می پذیرید که شما موظف هستید که به دنبال دور زدن خود محرومیت نباشید. بر این اساس ، ما هیچ مسئولیتی و مسئولیتی در قبال عواقب بعدی و یا خسارتهای بعدی که بر اثر آن ایجاد شده اند ، ایجاد نکرده اید و اگر وارد شوید یا همچنان قمار خود را از طریق حساب های آنلاین دیگری انجام دهید ، جایی که شما جزئیات ثبت نام را تغییر داده اید یا گمراه کننده ، نادرست یا ناقص را ارائه داده اید. جزئیات یا در غیر این صورت به دنبال دور زدن خود محرومیت موافقت شده باشید. هرگونه محرومیت از خود ، اتمام یا هرگونه اقدام مشابه در کلیه وب سایتهایی که توسط شرکت اداره می شود معتبر است.
      10. اگر مطمئن نیستید که خودتان را از سایت جدا کنید ، از خودتان موارد زیر را بپرسید:
        1. آیا قبلاً به یک بیماری اعتیاد آور مبتلا شده اید؟
        2. آیا شرط بندی تحت تأثیر الکل یا مواد دیگر قرار می دهید؟
        3. آیا قمار با زندگی روزمره تداخل دارد؟
        4. آیا با قرار دادن شرط های بیشتر سعی می کنید ضررهای قبلی را بازیابی کنید؟
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، می توانید از قمار یک زمان دیگر درخواست کنید که این دوره خنک بین 1 تا 42 روز است. درخواست دوره زمانی باید از طریق سایت در مشتری کازینو تحت بخش قمار مسئول ارائه شود. پس از پایان دوره خاتمه ، شما مجاز به شرط بندی شرکت با شرکت و همچنین دریافت مطالب بازاریابی خواهید شد.
      12. شما می توانید یک بازه زمانی بررسی واقعیت را از طریق صفحه بازی مسئول تنظیم کنید. پس از تنظیم ، مدت زمانی که شما شروع به بازی کردن بازی ها در همان جلسه کرده اید ، روی صفحه نمایش داده می شود ("Timecount"). هنگامی که Timecount به بازه زمانی بررسی شده واقعیتی که تعیین کرده اید برسد ، از ادامه بازی ها در همان جلسه جلوگیری می کنید تا اینکه تصدیق کنید که می خواهید بازی ها را ادامه دهید. اگر تأیید کنید که می خواهید بازی ها را ادامه دهید ، تا زمان بررسی واقعیت بعدی ، Timecount بازنشانی شود و روند فوق الذکر دوباره آغاز می شود. شروع جلسه جدید باعث می شود Timecount دوباره تنظیم شود. در هر مقطع زمانی ، شما می توانید مدت زمان بررسی واقعیت را تغییر داده و یا لغو کنید ، و چنین تغییر یا لغو فوراً وارد عمل می شود (و در صورت تغییر ، Timecount را مجدداً تنظیم می کنید).

      سیاست پاداش J.

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. سپرده های ساخته شده با Skrill از همه پیشنهادات جایزه مستثنی هستند.
      3. ما این حق را داریم که بازی های خاصی را از امکان بازی با بودجه جایزه محروم کنیم - به شرط آنکه ما از قبل چنین مواردی را به شما اطلاع دهیم.
      4. علاوه بر این ، ما ممکن است یک جایزه تعارف را به صورت پول جایزه ، شرط بندی رایگان و / یا چرخش رایگان به شما پیشنهاد کنیم. جایزه تعریف در ترازنامه پاداش شما ظاهر می شود.
      5. درجایی که یک سایت جایزه ثبت نام را ارائه می دهد ، پس از ثبت نام در سایت ، مشخصات شخصی معتبر را وارد کنید و حساب خود را فعال کنید ، شما واجد شرایط دریافت جایزه ثبت نام هستید. فقط اگر ثبت نام كننده جديد هستيد و هرگز در سايت حسابي نداشته ايد. جایزه ثبت نام می تواند به صورت پول جایزه ، شرط های رایگان و / یا چرخش های رایگان ارائه شود. پاداش ثبت نام در ترازنامه پاداش شما ظاهر می شود. هر بازیکن می تواند با هر سایت فقط یک پاداش ثبت نام دریافت کند.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. شرط بندی شما ابتدا از تراز واقعی پول کسر می شود. وقتی پول واقعی شما در مانده شما صفر است ، شرط بندی از مانده پاداش شما انجام می شود. اگر شرط بندی که شما می کنید بالاتر از مقدار پول واقعی موجودی شما باشد ، در این صورت شرط بندی از مبلغ پول واقعی موجودی شما و باقی مانده شرط بندی - از ترازنامه پاداش شما تشکیل می شود. هرگونه سود حاصل از چنین شرط بندی باید بین پول واقعی و تراز پاداش با توجه به مبلغ پول واقعی و تراز پاداش مورد استفاده در چنین شرط بندی تقسیم شود. اگر در مرحله بعد ، پول واقعی شما در مانده شما از صفر بالاتر باشد ، هر شرط بندی که از آن مرحله انجام دهید ، یک بار دیگر از پول واقعی موجودی موجودی شما خواهد بود.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. فقط 5% (پنج درصد) wagers که روی تمام نسخه های پوکر ویدیویی و / یا پوکر ویدئویی قدرت قرار داده شده اند به سمت الزام حساب می شوند. فقط 10% (ده درصد) از شرط بندی شده ها روی تمام نسخه های Blackjack ، Baccarat ، رولت ، بازی های پوکر و / یا بازی های jackpot قرار می گیرند.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. شما می توانید در هر زمان مانده حساب پول واقعی خود را (سپرده خود و هرگونه سود حاصل از سپرده) برداشت کنید. اما ، هرگونه درخواست برداشت وجوه از مانده پول واقعی شما قبل از تکمیل نیاز ، باعث می شود که وجوه پاداش از مانده پاداش شما به طور کامل حذف شود و آنها به پول واقعی تبدیل نشوند. هر پاداش در انتظار حذف خواهد شد.
      14. شما فقط مسئولیت پرداخت هر گونه مالیات مربوطه را در رابطه با دریافت وجوه پاداش پرداخت خواهید کرد.
      15. ارتقاء پاداش ممکن است تحت شرایط و ضوابط خاص تبلیغی باشد که در مواد بازاریابی قابل اجرا به شما ارائه می شود ، که باید در رابطه با این قوانین و مقررات خوانده شود.
      16. در صورتی که شرکت تصور کند که شما نسبت به یک جایزه با بی اعتمادی رفتار کرده اید و یا سعی در سوء استفاده از یک پاداش دارید ، برای دریافت بودجه پاداش واجد شرایط نخواهید شد. سوءاستفاده شامل ، اما محدود به این نیست ، تلاش برای ایجاد مزیت ناعادلانه ، ثبت چندین حساب در شبکه شرکت به منظور استفاده از هرگونه جایزه ، و / یا دریافت پاداش ، شرط بندی ، به تنهایی یا همراه با دیگران ، به روشی بدون در نظر گرفتن نتیجه شرط بندی سود تضمین شده را فراهم می کند.
      17. هرگونه نقض غیرمعمول این فصل به شرکت اجازه می دهد تا وجوه پاداش را فسخ و ابطال کند و ممکن است حساب شما بسته شود.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. پاداش پول رایگان
        • همه پاداش های رایگان پول و سود حاصل از آنها بخشی از بودجه جایزه است.
        • وجوه پاداش از یک جایزه پول رایگان فقط پس از شرط بندی 50 (پنجاه) برابر مجموع مبلغ اولیه پاداش ("الزام") به پول واقعی تبدیل می شود. مورد نیاز باید به طور کامل ظرف 30 (سی) روز از پاداش به حساب شما واریز شود ، در غیر این صورت بودجه پاداش به طور کامل از مانده پاداش شما حذف می شود و به پول واقعی تبدیل نمی شود. برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از دوره 30 (سی) روزه محاسبه می شود.
        • تبدیل وام های پاداش از جایزه پول رایگان به پول واقعی با مبلغی معادل 3 (سه) برابر مبلغ اولیه پاداش محصور می شود. هر مبلغی از بودجه جایزه بیش از حد مجاز تبدیل به پول واقعی نمی شود و از مانده پاداش شما حذف می شود.
      20. چرخش رایگان
        • سود حاصل از چرخش رایگان به عنوان مبلغ اولیه پاداش قابل استفاده در نظر گرفته می شود.
        • وجوه پاداش از یک جایزه چرخش رایگان فقط پس از شرط بندی 50 (پنجاه) برابر مبلغ اولیه آن پاداش (یعنی سودهای حاصل از چرخش رایگان اصلی) به پول واقعی تبدیل می شود ("نیاز"). مورد نیاز باید بطور کامل ظرف 7 (هفت) روز پس از پرداخت اعتبار به حساب شما واریز شود ، در غیر این صورت وجه پاداش به طور کامل از مانده پاداش شما خارج می شود و به پول واقعی تبدیل نمی شود و شما حق استفاده نخواهید داشت. چرخش رایگان. برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از این دوره (7) هفت روزه محاسبه می شود.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. شرط های رایگان
        • سودهای حاصل از شرط های رایگان (کمتر از مبلغ شرط بندی های شرط بندی شده رایگان) به بودجه پاداش شما اضافه می شوند.
        • وجوه پاداش از یک جایزه شرط آزاد فقط پس از شرط بندی 10 (ده) بار مبلغ اولیه آن پاداش (یعنی سودهای حاصل از شرط اصلی رایگان) (به "نیاز") به پول واقعی تبدیل می شوند. مورد نیاز باید بطور کامل ظرف 7 (هفت) روز پس از پرداخت اعتبار به حساب شما واریز شود ، در غیر این صورت وجه پاداش به طور کامل از مانده پاداش شما خارج می شود و به پول واقعی تبدیل نمی شود و شما حق استفاده نخواهید داشت. شرط های رایگان؛ برای این منظور ، دوره ای که پاداش یک جایزه در انتظار است به عنوان بخشی از این دوره (7) هفت روزه محاسبه می شود. رویدادی که شرط بندی شرط رایگان و / یا پاداش در آن صورت می گیرد باید پایان یابد و قبل از انقضای پاداش به منظور شرط 7 (هفت) روز مورد نیاز نتیجه بگیرید.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. اختیارات و اختیارات شرکت

      1. این شرکت باید از نظر تجاری مناسب تلاش کند تا از بروز هرگونه نقص در فعالیت سایت و هرگونه خطا در رابطه با رویدادها و / یا شرطها جلوگیری کند ، از جمله ، اما محدود به آنها ، خطاهای احتمالی ، نام شرکت کنندگان در رویدادها ، نقص ها و / یا موارد زیر نیست. یا هر مؤلفه دیگر شرط بندی. با این حال ، در صورت بروز هرگونه نقص فنی (یا هرگونه خطای دیگر) در سیستم های سایت به هر دلیلی ، شرکت حق دارد شرکت شما را در هر یک از بازی ها لغو کند ، در مورد اینکه نقص آن رخ داده است. در چنین رویدادی ، مسئولیت و مسئولیت ما فقط به هزینه مشارکت و / یا مبلغ شرط بندی که توسط شما برای شرکت در چنین بازی ای پرداخت شده محدود خواهد شد و حساب شما با دریافت چنین هزینه مشارکت و / یا بر این اساس شرط بندی می شود.
      2. شرکت این حق را برای خود محفوظ می دارد که خدمات را فسخ ، فسخ ، اصلاح یا تعلیق در صورتی كه به هر دلیلی خدمات را لغو كنید ، از جمله ، اما نه محدود به آن ، از طریق ویروس رایانه ای ، اشکالات ، دستکاری یا مداخله غیرمجاز ، تقلب ، فنی انجام دهید. خرابی ها یا دلایل دیگری فراتر از کنترل شرکت. اگر خطایی منجر به برنده شدن به شما یا افزایش سودهای بدهکار یا پرداخت شده به شما شود ، شما حق این بردها را ندارید. شما باید بلافاصله شرکت را از این خطا مطلع سازید و هرگونه بازاری که به حساب شما به خطا رسیده است را به اشتباه به شرکت (طبق دستورالعمل شرکت) بازپرداخت کنید یا شرکت ممکن است بنا به تشخیص خود مبلغی برابر با آن برنده ها را از حساب شما یا کسر کند. چنین مبلغی را در برابر هر پولی که شرکت به شما بدهکار است ، تنظیم کنید.
      3. این شرکت حق دارد که خدمات خود را با اختیار خود لغو ، فسخ ، تغییر یا تعلیق در اختیار شما قرار دهد ، با توجه به اینكه این شركت با نوشتن تصمیم خود ، یك اخطار روشن را به شما ارائه می دهد. مشروط بر این که این هیچ گونه حقوقی را که قبلاً به شما اعطا شده باشد ، تحت تأثیر قرار نمی دهد
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. رزرو در مورد مسئولیت ما

      1. ما مسئول هرگونه خطا ، حذف ، قطع شدن ، حذف ، نقص ، تأخیر در کارکرد یا انتقال ، خرابی خط ارتباطات ، سرقت یا تخریب یا دسترسی غیرمجاز یا تغییر داده یا اطلاعات و هرگونه ضرر مستقیم یا غیرمستقیم ناشی از اینها نیستیم. ظهور. ما مسئولیت هرگونه مشکل یا نقص فنی هیچ شبکه یا خطوط ، Wi-Fi ، بلوتوث ، رایانه ها ، سیستم ها ، سرورها یا ارائه دهندگان ، تجهیزات رایانه ای ، نرم افزار یا ایمیل را به دلیل مشکلات فنی یا ازدحام ترافیک در اینترنت یا هرگونه مسئولیتی نداریم. وب سایت ، سایت موبایل یا برنامه تلفن همراه. ما در صورت بروز خطاها در سیستم ها یا ارتباطات ، اشکالات یا ویروس های مربوط به خدمات و یا حساب خود یا در نتیجه صدمه زدن به سخت افزار و / یا نرم افزار و یا داده های شما مسئولیت یا مسئولیتی در قبال شما نخواهیم داشت.
      2. به هیچ وجه مسئولیتی در قبال خسارات مستقیم یا غیرمستقیم ، غیرمستقیم ، حادثه ای ، ویژه و یا خسارات ناشی از از دست دادن سود ، درآمد ، داده یا استفاده های تحمیل شده توسط شما یا شخص ثالث ، خواه در یک اقدام برای قرارداد یا شکنجه ، ناشی از دسترسی ، یا استفاده از سایت ، خدمات و یا موارد دیگر.
      3. ما در مورد مناسب بودن ، قابلیت اطمینان ، در دسترس بودن ، به موقع بودن و صحت اطلاعات ، نرم افزارها ، محصولات و خدمات موجود و / یا در سایت برای هر منظور ارائه نمی دهیم. کلیه اطلاعات ، نرم افزارها ، محصولات و خدمات "همانطور که هست" بدون ضمانت از هر نوع ارائه می شود. ما بدینوسیله تمام ضمانت نامه ها را با توجه به اطلاعات ، نرم افزارها ، محصولات و خدمات موجود در سایت ارائه می دهیم ، خواه صریح و یا ضمنی.
      4. ما هیچ گونه مسئولیتی در قبال خسارت و یا خسارتهایی که به دلیل اتکاء ، به هر نوع ، بر اطلاعات و یا هرگونه انتشار یا محتوای دیگر موجود در سایت ایجاد شده ، ندارد و از شما دعوت شده است تا اطلاعات منتشر شده در سایت را تأیید کنید.
      5. ما مسئول یا مسئولیت هرگونه اقدامات یا عدم ارائه دهنده خدمات اینترنتی یا شخص ثالث دیگری که دسترسی به سایت یا خدمات را برای شما فراهم می کند ، مسئول و مسئولیت پذیر نیستیم.
      6. شما می پذیرید و موافقت می کنید که تولید کننده شماره تصادفی وقایع ایجاد شده به طور تصادفی مورد نیاز در ارتباط با خدمات را تعیین می کند و نتیجه ای که توسط شما دریافت می شود با نتیجه نشان داده شده در سرور شرکت منافات دارد (یا سرورهایی که توسط شخص ثالث به نمایندگی از شرکت کار می کنند) ، نتیجه نشان داده شده در سرور شرکت (یا روی سرورهایی که از طرف اشخاص ثالث به نمایندگی از شرکت کار می کنند) در هر شرایطی دارای اولویت است. شما می فهمید و موافقت می کنید که سوابق شرکت (یا سوابقی که از طرف آن حفظ شده است) اختیار نهایی در تعیین شرایط استفاده شما از خدمات خواهد بود.
      7. شما از سایت و خدمات با ریسک خودتان استفاده خواهید کرد و ما مسئولیتی در قبال خسارات و زیانهایی که در نتیجه اصلاحات ، پیشرفت ، خاتمه ، تعلیق یا قطع سایت یا هر یک از خدمات متحمل خواهید شد ، نخواهیم بود. ما مسئولیتی در قبال خسارات و خسارات شما در نتیجه استفاده یا اتکا به محتوای هر وب سایت ، سایت موبایل یا برنامه کاربردی موبایل که پیوندها در سایت در آن متحمل می شوند ، نخواهیم بود.
      8. سایت ، خدمات ، محتوای سایت و نرم افزار مورد استفاده در ارتباط با آنها "همانطور که هست" ارائه می شود ، و ما هیچ ضمانتی و نمایندگی ارائه نمی دهیم ، چه صریح و ضمنی (چه توسط قانون ، اساسنامه و یا موارد دیگر) ، از جمله اما محدود به ضمنی نیست. ضمانت نامه ها و شرایط فروش ، کیفیت مطلوب ، تناسب اندام برای یک هدف خاص ، کامل بودن یا صحت ، عدم نقض حقوق اشخاص ثالث یا قوانین و مقررات قابل اجرا در رابطه با سایت ، خدمات ، محتوای سایت و نرم افزار مورد استفاده در ارتباط با آن ، یا اینکه سایت ، خدمات ، محتوای سایت و نرم افزاری که در ارتباط با آن استفاده می شود بدون وقفه ، به موقع ، ایمن یا عاری از خطا باشد ، یا نقص ها برطرف شود ، یا عاری از ویروس یا اشکالات باشد یا نتیجه یا صحت هرگونه اطلاعات از طریق سایت یا خدمات.

      M. مالکیت معنوی

      1. کلیه حقوق ، از جمله حقوق مالکیت معنوی (یعنی حق ثبت اختراع ، حق چاپ ، علائم تجاری ، علائم خدمات ، آرم ها ، نام های تجاری ، دانش و یا هر حق مالکیت معنوی دیگری) در مورد سایت و کلیه مطالب آن (از جمله ، اما نه محدود به ، برنامه ها ، پرونده ها ، فیلم ها ، صدا ، تصاویر ، گرافیک ، تصاویر ، متن و نرم افزار) و / یا خدمات (در مجموع "حقوق") هستند و تنها و خاصیت انحصاری شرکت و / یا سایر موارد باقی می مانند. از مجوزهای آن شما نمی توانید از هیچ یک از حقوقی ها بدون تأیید صریح کتبی قبلی شرکت استفاده کنید ، مگر به موجب این شرایط و ضوابط ، و شما با استفاده از خدمات یا در غیر این صورت هیچ حقوقی را در هیچ یک از حقوق به دست نخواهید آورد. بدون انصراف از موارد فوق ، شما به شدت از این امر منع می شوید: (i) کپی کردن. توزیع مجدد ، انتشار ، مهندسی معکوس ، تجزیه مجدد ، جدا کردن ، اصلاح ، ترجمه و یا تلاش برای دسترسی به کد منبع خدمات و / یا سایت ، (ب) ایجاد آثار مشتق شده از منبع منبع؛ (iii) فروش ، اختصاص ، صدور مجوز ، مجوز مجوز ، انتقال ، توزیع خدمات ، و (IV) خدمات و یا سایت را در دسترس شخص ثالث قرار می دهد.

      N. پشتیبانی مشتری

      1. شما می توانید در هر زمان و از طریق پشتیبانی مشتری ما ، که در دسترس است ، با شرکت در رابطه با هر چیزی در رابطه با سایت و / یا خدمات تماس بگیرید. customersupport@instantgamesupport.com
      2. هرگونه ارتباط با پشتیبانی مشتری شرکت با نهایت دقت و بدون هیچ گونه تاخیری توسط نمایندگان پشتیبانی مشتری شرکت انجام می شود و در صورت لزوم به افراد مربوطه تشدید می شود.
      3. این شرکت هیچگونه رفتار سوءاستفاده ای را که شما در قبال کارمندان شرکت به نمایش گذاشته اید ، تحمل نخواهد کرد. در صورتی که شرکت با اختیار و مطلق خود تصور کند که رفتار شما ، از طریق تلفن ، چت زنده ، ایمیل یا موارد دیگر ، نسبت به هرکدام از کارکنان شرکت سوءاستفاده یا هتک حرمت بوده است ، شرکت می تواند با اختیار خود حساب کاربری خود را (از جمله انجماد همه وجوه سپرده گذاری شده در داخل) به حالت تعلیق در آورید و همه جوایز ، برنده ها و برنده های جایزه را در حساب خود باطل کنید.

      O. شکایات و اختلافات

      1. اگر دلیلی برای شکایت از هر چیزی دارید ، لطفا با ما تماس بگیرید شکایت@instantgamesupport.com. ما با شکایت شما رسیدگی خواهیم کرد و به همه اختلافات با بیشترین سرعت و منطقی که ممکن است رسیدگی می شود.
      2. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، می توانید از تاریخ واقعه شکایت خود به مدت 6 ماه شکایت کنید.
      3. اگر حساب شما توسط کمیسیون قمار (مشتریان در انگلستان) تنظیم شده باشد ، ما رسیدگی به شکایت شما را در 24 ساعت تأیید خواهیم کرد و اطمینان خواهیم داد که کل مراحل شکایت از زمان شکایت اولیه مطابق خواسته ، بیش از هشت هفته طول نکشد. ارائه کد SR 6.1.1.2 ، که در آن زمان شرکت با شما در مورد جزئیات نهایی تصمیم شکایت ، با شما تماس خواهد گرفت ، با بیان اینکه این پایان روند شکایات به همراه نحوه تشدید شکایت شما به یک نهاد مستقل ADR در صورت تمایل است. بنابراین.
      4. اگر ما قادر به حل و فصل شکایت یا اختلاف توسط هر یک از رویه های داخلی ما نیستیم ، شما حق دارید این اختلاف را به یک نهاد حل اختلاف دیگر (ADR) ارجاع دهید. نهاد ADR قابل اجرا سرویس مستقل تنظیم شرط بندی (IBAS) رایگان است. شما می توانید با IBAS به شرح زیر تماس بگیرید:
        یا توسط یک فرم آنلاین رای گیری موجود در http://www.ibas-uk.com در صفحه اصلی - یک فرم همچنین می توانید از طریق تلفن (شماره تلفن 0207 347 5883) درخواست شود.
        یا مشتریان همچنین می توانند برای:
        سرویس داوری مستقل شرط بندی
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      ص. متفرقه

      1. این شرایط و ضوابط و روابط بین شما و ما با قوانین مالت کنترل و تفسیر و تفسیر می شود و شما به طور غیرقابل برگشت به صلاحیت دادگاههای ذیصلاح مالت با توجه به هرگونه اختلاف در مورد اعتبار ، نقض ، تفسیر ، عملکرد یا در غیر این صورت ناشی از یا در ارتباط با این شرایط و ضوابط و رابطه بین شما و ما. با این وجود ، مشروط بر اینکه هیچ یک از این قوانین و مقررات قابل اعمال قوانین انگلستان در مورد هر چیزی که در مورد مجوز کمیسیون قمار شرکت باشد ، مستثنی نخواهد بود.
      2. شرکت می تواند ، در هر زمان ، هرگونه توازن مثبت در حساب شما را نسبت به هر مقدار بدهکار شما به شرکت تنظیم کند.
      3. شرکت می تواند کلیه حقوق و تعهدات خود را از این طریق به شخص ثالث منتقل یا واگذار کند. بدون انصراف از موارد فوق ، سایت و / یا هر یک از خدمات ممکن است توسط اشخاص ثالث اداره شود. شما نمی توانید به هیچ وجه به هر یک از حقوق یا تعهدات خود تحت این شرایط و ضوابط واگذار ، اختصاص یا تعهد دهید.
      4. مگر در مواردی که به صراحت در این شرایط و ضوابط بیان شده باشد ، هیچ چیز در این قوانین و مقررات نباید: (من) به عنوان ایجاد هرگونه آژانس ، ترتیب ، اعتماد به روابط وفاداری یا هرگونه رابطه مشابه بین شما و ما چنین تصور شود. (ii) حق و مزایای هر شخص ثالثی را ایجاد یا اعطا کنید ، و (یا (iii)) هرگونه دارایی از شرکت را از جمله (اما محدود به آن) محدودیتی که در حساب کاربری خود دارید شامل منافع امنیتی برای شما می شود.
      5. ممکن است ما از طریق پست الکترونیکی و / یا از طریق سایت ، اطلاعیه هایی را در رابطه با یا در ارتباط با این شرایط و ضوابط به شما ارائه دهیم ، و چنین اطلاعیه ای در مدت 24 ساعت از زمان ارسال به شما در نظر گرفته می شود. روش فوق.
      6. هیچ نقص و تأخیری از طرف ما در استفاده از هرگونه حق ، قدرت یا راه حل آن ، به عنوان چشم پوشی از آن عمل نخواهد کرد ، و همچنین هیچگونه اعمال یک یا بخشی از چنین حق ، قدرت و چاره ای مانع از اعمال دیگر یا بیشتر اعمال آن یا اعمال هر گونه فعالیتی نیست. حق دیگر ، قدرت یا راه حل
      7. اگر هر یک از مفاد این قوانین و مقررات توسط دادگاه صالحیت صلاحیت دار باشد که براساس قانون قابل اجرا غیرقابل اجرا باشد ، آنگاه چنین مقرراتی از این قوانین و مقررات مستثنی می شود و باقیمانده این شروط و ضوابط تفسیر می شود که گویا چنین مقرراتی بوده است. بنابراین مستثنی است و مطابق با شرایط آن قابل اجرا خواهد بود. اما به شرط آنكه در چنین شرایطی این شرایط و ضوابط تفسیر شود تا تأثیر داشته باشد ، تا حد زیادی مطابق و مجاز با قانون قابل اجرا ، به معنای و قصد شرط مستثنی است كه توسط این دادگاه صلاحیت دار تعیین می شود. .

      س. اختلافات زبان

      1. قوانین و مقررات به زبان انگلیسی تهیه شده است. در صورت عدم اختلاف بین معانی نسخه های ترجمه شده این شرایط و ضوابط و نسخه انگلیسی زبان ، معنی نسخه انگلیسی زبان غالب خواهد بود.

      نسخه 1.2.9 - 14.07.2020

      تا اطلاع ثانوی معتبر است

    الان بازی کن بیشتر بخوانید ..
  • ترویج

    این تبلیغ منوط است شرایط و ضوابط

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    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
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      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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  • promotion

    This promotion is subject to terms and conditions

    We’re cranking up the heat and the action at SlotJar.com with our Wednesday Bonus Boost!

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    Terms & Conditions:

    1. Only users who have received an email qualify for the promotional offer.
    2. Promotion runs from Wednesday, at 00:00 to Wednesday, at 23:59 GMT/16:59 PST/ 09:59 (the next day) AEST.
    3. Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    4. Bonus and winnings will expire 24 hours after being credited from the date and time they are credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    5. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of £20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

    Play Now Read More..
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    Terms & Conditions:

    1. The promotional period runs every weekend from Friday 00:01 GMT until Sunday 23:59 GMT.
    2. Players must make a minimum total deposit of £25 using code: MARKER for Roulette Games and code: DEALER for All other non-Blackjack Casino and Live Games in order to opt into the cashback promotion during the promotion period.
    3. Only Casino and Live Games will be eligible for the Cashback Weekend promotion.
    4. Only one deposit code can be claimed per player each week.
    5. All cashbacks will be awarded as a zero (0) wagering bonus.
    6. Players need to be eligible to receive bonuses.
    7. Players will receive 5% - 15% Cashback on deposit losses during the promotional period as follows:
      • Roulette - Players wagering up to £499 will receive 10% cashback on their deposit losses. Players wagering £500 or more will receive 15% cashback on their deposit losses.
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    8. All bonus payments awarded will be rounded down to the nearest 2 units (2 decimals).
    9. The minimum payment amount you will be able to receive will be £5
    10. The maximum payment amount that you will be able to receive will be £500.
    11. Players must deposit and complete real money wagers in order to qualify for this promotion.
    12. Players will be notified of the exact "bonus/cashback" offer/amount they received via personalized notifications.
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    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

    Play Now Read More..
  • promotion

    This promotion is subject to terms and conditions

    There is nothing better than having a relaxing weekend.

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    Check your mail for your exclusive Rest & Relaxation Bonus, plus you can claim it 3 times!

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    Terms & Conditions:

    1. Players will be notified of the exact bonus offer they received via personalized notifications.
    2. Each bonus can be claimed a maximum of 3 times during the promotional period.
    3. Bonus must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    4. Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    5. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 time the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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    Terms & Conditions:

    1. The offer is valid every Sunday from 00:00 GMT until 23:59 GMT/16:59 PST/ 09:59 (Monday) AEST.
    2. Bonus must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    3. Players must make a minimum deposit of £10 to get a 20% up to £500 by using deposit code: SUN.
    4. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 1 time the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.
    5. Any Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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    Terms & Conditions:

    1. Players will be notified of the exact bonus offer they received via personalized notifications.
    2. Bonus is Redeemable once upon your first deposit.
    3. Players must make a minimum deposit of £10 with the code: PLAY to claim the offer.
    4. Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    5. Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    6. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of £20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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