ΕΓΓΡΑΦΕΙΤΕ ΣΗΜΕΡΑ, 400+ ΠΑΙΧΝΙΔΙΑ,
100% Έως £ / $ / £ 200 Μπόνους αγώνα κατάθεσης, ΕΓΓΡΑΦΕΙΤΕ ΤΩΡΑ!

Μόνο νέοι παίκτες. Το στοίχημα συμβαίνει πρώτα από πραγματικό υπόλοιπο. 50x στοιχηματίζοντας το μπόνους, η συνεισφορά μπορεί να διαφέρει ανά παιχνίδι. Η απαίτηση στοιχηματισμού υπολογίζεται μόνο σε στοιχήματα μπόνους. Το μπόνους ισχύει για 30 ημέρες από την έκδοση. Μέγιστη μετατροπή: 3 φορές το ποσό μπόνους. Εξαιρούμενες καταθέσεις Skrill. Ισχύουν πλήρεις όροι.

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    Αυτή η προσφορά υπόκειται σε όροι και Προϋποθέσεις

    Deposit £10 you'll get £10 bonus.

    Deposit £50 and you will get £50 bonus, and if you put in £200 we'll give you another £200 bonus!

    Έτσι θα διπλασιάσετε τις πιθανότητές σας να κερδίσετε μεγάλα.

     

     

    Terms & Conditions:

    1. Το μπόνους πρέπει να στοιχηματίζεται 50 φορές πριν να γίνει ανάληψη. Ισχύουν συνεισφορές στοιχήματος και διαφέρουν από παιχνίδι σε παιχνίδι.
    2. Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    3. Μόλις το ποσό που στοιχηματίσετε πληροί ή υπερβεί την απαίτηση στοιχήματος, η προσφορά θα λήξει και τα χρήματα μπόνους θα μεταφερθούν αυτόματα στο υπόλοιπό σας με πραγματικά χρήματα (έως το μέγιστο ποσό μετατροπής 3 φορές το αρχικό ποσό μπόνους που πιστώθηκε στον λογαριασμό σας) από όπου θα μπορείτε να τα αποσύρετε ως μετρητά ή να συνεχίσετε να τα χρησιμοποιείτε σε παιχνίδι χωρίς προώθηση.

     

    General Terms & Conditions:

    1. Η προσφορά δεν είναι διαθέσιμη σε πελάτες που καταθέτουν με τον τρόπο πληρωμής Skrill.
    2. The promotion is subject to the SlotJar.com's Οροι και Προϋποθέσεις.
    3. Το SlotJar.com διατηρεί το δικαίωμα να τροποποιήσει αυτό το κεφάλαιο, να ακυρώσει, να τροποποιήσει ή να αναστείλει οποιαδήποτε προσφορά και οποιαδήποτε προσφορά οποιαδήποτε στιγμή και χωρίς προηγούμενη ειδοποίηση - σε σχέση με οποιοδήποτε Μπόνους που δεν σας έχει παρασχεθεί ακόμη. Τυχόν μπόνους που χορηγήθηκαν πριν από την αλλαγή δεν επηρεάζονται. Οι όροι και οι προϋποθέσεις και η πολιτική μπόνους που ισχύουν για οποιοδήποτε Μπόνους που λαμβάνετε από εσάς είναι οι Όροι και Προϋποθέσεις και η Πολιτική Μπόνους που ισχύουν τη στιγμή κατά την οποία εγγραφείτε στην Προσφορά στην οποία σχετίζεται το Μπόνους. Τίποτα σε αυτήν την ενότητα δεν περιορίζει κανένα άλλο δικαίωμα ή / και ένδικο μέσο που μας χορηγείται.
    4. Αυτοί οι όροι και προϋποθέσεις μπορούν να δημοσιευτούν σε διάφορες γλώσσες για ενημερωτικούς σκοπούς. Σε περίπτωση αποκλίσεων, ισχύει η αγγλική έκδοση.

     

    SlotJar.com's Terms & Conditions:

      A. Γενικά

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 εκδόθηκε στις 16 Απριλίου 2013 και έχει άδεια και ρυθμίζεται από την Επιτροπή Τζόγου, Αριθμός άδειας 000-039335-R-319313-016.
      2. Αυτοί οι όροι και προϋποθέσεις ("Όροι και Προϋποθέσεις") διέπουν τη χρήση ("Εσείς", "Σας" ή "Παίκτης") των διαδικτυακών και κινητών υπηρεσιών παιχνιδιού που σας παρέχονται από την Εταιρεία. Αυτοί οι Όροι και Προϋποθέσεις πρέπει να διαβάσετε προσεκτικά από Εσάς στο σύνολό τους πριν από τη χρήση των Υπηρεσιών από εσάς. Λάβετε υπόψη ότι αυτοί οι Όροι και Προϋποθέσεις αποτελούν νομικά δεσμευτική συμφωνία μεταξύ Εσάς και της Εταιρείας.
      3. Αυτοί οι Όροι και Προϋποθέσεις ενσωματώνουν την Πολιτική απορρήτου μας και τους Κανόνες Στοιχημάτων, συμφωνώντας με αυτούς τους Όρους και Προϋποθέσεις Επιβεβαιώνετε ότι αποδέχεστε επίσης και αποδέχεστε την Πολιτική απορρήτου μας και τους Κανόνες στοιχημάτων (Μπορείτε να ανατρέξετε στην Πολιτική απορρήτου μας από κάνοντας κλικ εδώ και αναθεωρήστε τους Κανόνες Στοιχημάτων από το κάνοντας κλικ εδώ.)

      Β. Ορισμοί

      1. Σε αυτούς τους Όρους και Προϋποθέσεις, οι ακόλουθες λέξεις και φράσεις (εκτός αν το περιεχόμενο απαιτεί διαφορετικά) έχουν τις έννοιες που αναφέρονται δίπλα τους:
        • £ - shall mean the currency with which You registered Your Account.
        • Ως "Λογαριασμός" νοείται ένας προσωπικός λογαριασμός που ανοίγεται από ένα άτομο, αποκλειστικά για ένα τέτοιο άτομο για να επιτρέπει σε αυτό το άτομο να παίζει τα Παιχνίδια στην Ιστοσελίδα.
        • "Στοίχημα" σημαίνει ένα στοίχημα που τοποθετείτε από εσάς σε ένα Γεγονός.
        • "Παιχνίδια" σημαίνει οποιοδήποτε από τα παιχνίδια που διατίθενται στον Ιστότοπο συμπεριλαμβανομένων των Εκδηλώσεων.
        • "Εκδήλωση" σημαίνει οποιοδήποτε γεγονός στο οποίο είναι διαθέσιμο ένα Στοίχημα στον Ιστότοπο.
        • "Περιορισμένες περιοχές": οι ακόλουθες χώρες: Αυστραλία, Βέλγιο, Μπελίζ, Βρετανικές Παρθένοι Νήσοι, Βουλγαρία, Κροατία, Κύπρος, Δανία, Γαλλία, Ελλάδα, Ουγγαρία, Ισραήλ, Ιταλία, Λιθουανία, Λουξεμβούργο, Πορτογαλία, Ρουμανία, Σερβία, Σλοβενία, Ισπανία, Τουρκία και Ηνωμένες Πολιτείες της Αμερικής και πρόσθετες δικαιοδοσίες που αποκλείονται από την Εταιρεία κατά τη διακριτική της ευχέρεια. Αυτή η λίστα μπορεί να τροποποιείται από την Εταιρεία, κατά την αποκλειστική της κρίση, κατά καιρούς.
        • Ως "Υπηρεσίες" νοούνται τα Παιχνίδια της Εταιρείας και τυχόν άλλες υπηρεσίες και δραστηριότητες που προσφέρονται στον Ιστότοπο.
        • "Καταγγελία" σημαίνει έκφραση δυσαρέσκειας σε σχέση με τις Υπηρεσίες που παρέχονται όπως αναφέρεται στο κεφάλαιο Ο παρακάτω.
        • "Διαφωνία" σημαίνει καταγγελία που δεν έχει επιλυθεί από την Εταιρεία όπως ορίζεται στους παρόντες Όρους και Προϋποθέσεις εντός της αρχικής περιόδου των 8 εβδομάδων που αναφέρεται στο κεφάλαιο Ο παρακάτω.
        • "Ιστότοπος" σημαίνει κάθε ιστότοπο ή / και ιστότοπο για κινητά ή / και εφαρμογές για κινητά που ανήκουν, λειτουργούν ή φιλοξενούνται από την Εταιρεία.
        • "Εμείς", "Μας" ή "Εμείς" θα σημαίνει την Εταιρεία ή / και οποιεσδήποτε θυγατρικές, συνεργάτες, υπαλλήλους, διευθυντές, αξιωματικούς, πράκτορες, προμηθευτές, συμβούλους και εργολάβους.

      Γ. Υποταγή στους Όρους και Προϋποθέσεις και το δεσμευτικό αποτέλεσμα αυτών

      1. Χρησιμοποιώντας τον Ιστότοπο, εγγραφείτε στον Ιστότοπο ή συμμετέχοντας σε μία από τις Υπηρεσίες, Συμφωνείτε να δεσμεύεστε και να ενεργείτε σύμφωνα με τους Όρους και Προϋποθέσεις, καθώς ενδέχεται να ενημερώνονται κατά καιρούς, χωρίς καμία κράτηση.
      2. Η Εταιρεία διατηρεί το δικαίωμά της να τροποποιεί αυτούς τους Όρους και Προϋποθέσεις ανά πάσα στιγμή, κατά την απόλυτη και αποκλειστική κρίση της. Θα ειδοποιηθείτε για τυχόν αλλαγές στους Όρους και Προϋποθέσεις πριν από την έναρξη ισχύος των αλλαγών. Κάθε στοίχημα που έχει γίνει πριν από την έναρξη ισχύος των αναθεωρημένων Όρων και Προϋποθέσεων θα διέπεται από τους Όρους και Προϋποθέσεις που ισχύουν κατά την τοποθέτηση του στοιχήματος. Εάν δεν επιθυμείτε να δεσμευτείτε από μια τέτοια τροποποίηση, πρέπει να σταματήσετε να χρησιμοποιείτε τον ιστότοπο και τις υπηρεσίες. Εάν επιθυμείτε να σταματήσετε να χρησιμοποιείτε τον Ιστότοπο και τις Υπηρεσίες μετά από οποιαδήποτε αλλαγή στους Όρους και Προϋποθέσεις, μπορείτε να αποσύρετε όλα τα διαθέσιμα χρήματα και να κλείσετε τον Λογαριασμό σας σύμφωνα με αυτούς τους Όρους και Προϋποθέσεις.
      3. Αυτοί οι Όροι και Προϋποθέσεις αντικαθιστούν όλες τις προηγούμενες συμφωνίες μεταξύ των μερών σε σχέση με το αντικείμενο της και αποτελούν το σύνολο και ολόκληρη τη συμφωνία μεταξύ Εσάς και της Εταιρείας. Επιβεβαιώνετε ότι, συμφωνώντας να αποδεχτείτε αυτούς τους Όρους και Προϋποθέσεις, δεν έχετε στηριχθεί σε καμία εκπροσώπηση, εκτός από οποιαδήποτε ρητή εκπροσώπηση που έγινε από την Εταιρεία στους παρόντες Όρους και Προϋποθέσεις.

      Δ. Ποιος έχει δικαίωμα συμμετοχής

      1. Μπορείτε να χρησιμοποιήσετε τις Υπηρεσίες μόνο εάν συμμορφώνεστε με όλα τα ακόλουθα:
        • Είστε τουλάχιστον δεκαοκτώ (18) ετών ή νόμιμης ηλικίας, όπως ορίζεται από τους νόμους της χώρας στην οποία ζείτε (όποιο είναι υψηλότερο). από αυτή την άποψη, η Εταιρεία επιθυμεί να επιστήσει την προσοχή σας στο γεγονός ότι ο ανήλικος τζόγος είναι αδίκημα.
        • Είστε ο κάτοχος μιας έγκυρης μεθόδου πληρωμής (ή εξουσιοδοτηθείτε να χρησιμοποιήσετε έναν έγκυρο τρόπο πληρωμής από τον κάτοχο αυτής της έγκυρης μεθόδου πληρωμής).
        • Δεν παραβιάζετε κανένα νόμο ή κανονισμό ως αποτέλεσμα της χρήσης των Υπηρεσιών. Σε αυτό το πλαίσιο, συμφωνείτε ότι εάν διαμένετε ή βρίσκεστε σε οποιαδήποτε δικαιοδοσία που απαγορεύει τη χρήση των Υπηρεσιών που προσφέρονται στον Ιστότοπο (συμπεριλαμβανομένου χωρίς περιορισμό οποιασδήποτε από τις Περιορισμένες Περιοχές), δεν θα συμμετέχετε στην απαγορευμένη δραστηριότητα.
        • Δεν είστε παίκτης ή αλλιώς έχετε οποιαδήποτε σύνδεση ή μπορεί να έχετε οποιαδήποτε επιρροή σε ένα Γεγονός ή / και οποιοδήποτε αποτέλεσμα ενός στοιχήματος.
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence εδώ και για τη λίστα των ιστότοπων στο πλαίσιο της Αρχής τυχερών παιχνιδιών της Μάλτας εδώ; και
        • Δεν έχετε εγγραφεί στο εθνικό πρόγραμμα αυτοαποκλεισμού τυχερών παιχνιδιών του Ηνωμένου Βασιλείου, γνωστό ως Gamstop.
      2. Οι Υπηρεσίες προορίζονται μόνο για Παίκτες που δεν απαγορεύονται από τους νόμους οποιασδήποτε ισχύουσας δικαιοδοσίας από τζόγο στο Διαδίκτυο ή / και σε κινητές συσκευές. Η Εταιρεία δεν σκοπεύει να σας επιτρέψει να παραβιάσετε την ισχύουσα νομοθεσία. Αντιπροσωπεύετε, εγγυάστε και συμφωνείτε να διασφαλίσετε ότι η από μέρους σας χρήση του Ιστότοπου ή / και των Υπηρεσιών θα συμμορφώνεται με όλους τους ισχύοντες νόμους, καταστατικά και κανονισμούς. Η προσφορά ή η διαθεσιμότητα των Υπηρεσιών δεν θα θεωρείται ή ερμηνεύεται ως προσφορά ή πρόσκληση από εμάς να χρησιμοποιήσουμε τις Υπηρεσίες, εάν διαμένετε σε μέρος όπου αυτή η χρήση απαγορεύεται επί του παρόντος από το νόμο (συμπεριλαμβανομένων, χωρίς περιορισμό, των Περιορισμένων Περιοχών), ή όταν η Εταιρεία, κατά την αποκλειστική της κρίση, επιλέγει να μην προσφέρει Υπηρεσίες. Θα είστε αποκλειστικά υπεύθυνοι για τον προσδιορισμό του κατά πόσον η χρήση του Ιστότοπου ή / και των Υπηρεσιών σας είναι νόμιμη στον τόπο όπου ζείτε ή / και χρησιμοποιείτε τον Ιστότοπο ή / και τις Υπηρεσίες. Δεν κάνουμε καμία δήλωση ή εγγύηση, εκφρασμένη ή σιωπηρή, σχετικά με τη νομιμότητα των Υπηρεσιών ή / και του Ιστότοπου ή / και της συμμετοχής οποιουδήποτε ατόμου στις Υπηρεσίες μέσω αυτού του Ιστότοπου και δεν θα είμαστε υπεύθυνοι για οποιαδήποτε παράνομη χρήση του Ιστότοπου από Εσύ. Είναι δική σας ευθύνη να διασφαλίσετε ότι συμμορφώνεστε με όλους τους νόμους που ισχύουν για εσάς πριν εγγραφείτε ή συμμετάσχετε σε οποιαδήποτε από τις Υπηρεσίες μέσω αυτής της Ιστοσελίδας. Θα πρέπει να συμβουλευτείτε νομικό σύμβουλο στην αρμόδια δικαιοδοσία σχετικά με τη νομιμότητα της από μέρους σας χρήσης του Ιστότοπου ή / και των Υπηρεσιών.
      3. Εργαζόμενοι, διευθυντές και αξιωματικοί της Εταιρείας, καθώς και μέλη των οικογενειών τους, θυγατρικές ή θυγατρικές τους, καθώς και όλα τα άλλα πρόσωπα που συνδέονται, άμεσα ή έμμεσα, με τα συστήματα υπολογιστών ή το σύστημα ασφαλείας που χρησιμοποιεί η Εταιρεία, καθώς και με οποιοδήποτε πρόσωπο κατά τη λειτουργία αυτού του Ιστότοπου και την ίδρυσή του, συμπεριλαμβανομένων, ενδεικτικά, διαφημιστικών, προωθητικών και εταιρειών εκπλήρωσης, ασφαλιστικών και νομικών συμβούλων, webmaster και προμηθευτών ιστοσελίδων και μελών της οικογένειάς τους, δεν έχουν δικαίωμα συμμετοχής σε καμία από τις Υπηρεσίες. Για λόγους καλής τάξης διευκρινίζεται ότι οποιοδήποτε άτομο που δεν δικαιούται να συμμετάσχει όπως προαναφέρθηκε - καθώς και οποιοδήποτε άλλο άτομο που αντικαθιστά αυτό το αποκλεισμένο άτομο - δεν έχει επίσης δικαίωμα σε κανένα από τα βραβεία που παρέχονται ή αναφέρονται από τον Ιστότοπο, και η Εταιρεία διατηρεί το δικαίωμα να αναστείλει τον Λογαριασμό (συμπεριλαμβανομένου του παγώματος όλων των χρημάτων που έχουν κατατεθεί εντός) και να ακυρώσει όλα τα μπόνους, τα κέρδη και τα κέρδη μπόνους στον Λογαριασμό.

      Ε. Εγγραφή λογαριασμού

      1. Όποιος ενδιαφέρεται να συμμετάσχει στις Υπηρεσίες είναι υποχρεωμένος να εγγραφεί και να ανοίξει έναν Λογαριασμό στον Ιστότοπο.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. Θα είστε πλήρως και αποκλειστικά υπεύθυνοι να διατηρήσετε εμπιστευτικά τα στοιχεία αναγνώρισής σας και να μην τα μεταφέρετε σε άλλο. Η πλήρης ευθύνη για μη εξουσιοδοτημένη χρήση των λεπτομερειών αναγνώρισής σας ανήκει αποκλειστικά σε εσάς και μόνοι σας θα αναλάβετε όλες τις ευθύνες που απορρέουν από οποιαδήποτε μη εξουσιοδοτημένη χρήση των λεπτομερειών αναγνώρισής σας. Εάν τοποθετήσετε εσφαλμένα, ξεχάσετε ή χάσετε τα Στοιχεία Αναγνώρισής σας λόγω οτιδήποτε άλλο εκτός από το σφάλμα της Εταιρείας, η Εταιρεία δεν θα φέρει καμία ευθύνη για οποιαδήποτε άμεση ή έμμεση απώλεια που σχετίζεται με τέτοιο συμβάν.
      4. Επιτρέπεται να έχετε μόνο έναν λογαριασμό σε αυτόν τον ιστότοπο. Εάν ανοίξετε περισσότερους από έναν λογαριασμούς, η Εταιρεία μπορεί να αποκλείσει ή να κλείσει οποιονδήποτε ή όλους τους λογαριασμούς σας κατά την απόλυτη και απόλυτη κρίση της. Σε αυτήν την περίπτωση η Εταιρεία μπορεί να ακυρώσει τα μπόνους, τα κέρδη και τα κέρδη μπόνους στους Λογαριασμούς, καθώς και να επιστρέψει όλα τα χρήματα που έχουν κατατεθεί στους Λογαριασμούς.
      5. Η Εταιρεία μπορεί κατά τη διακριτική της ευχέρεια και χωρίς να χρειάζεται να αιτιολογήσει, να αρνηθεί να ανοίξει έναν λογαριασμό ή να κλείσει έναν υπάρχοντα λογαριασμό. Ωστόσο, θα τηρηθούν όλες οι συμβατικές υποχρεώσεις που έχουν ήδη αναληφθεί.
      6. Με το παρόν δηλώνετε ότι η εγγραφή του λογαριασμού σας γίνεται προσωπικά από εσάς και όχι από τρίτους.
      7. Με το άνοιγμα ενός λογαριασμού, δηλώνετε, εγγυάστε, αναγνωρίζετε και αναλαμβάνετε ότι (α) τα στοιχεία που υποβάλλετε κατά τη διαδικασία εγγραφής είναι αληθή και σωστά και ότι θα τα ενημερώσετε, αμέσως μετά από οποιαδήποτε αλλαγή σε αυτόν, (β) Ο λογαριασμός σας είναι για την προσωπική σας χρήση μόνο και δεν θα χρησιμοποιηθεί από οποιονδήποτε τρίτο, (γ) τυχόν χρήματα που καταθέτετε στον Λογαριασμό μπορεί και θα χρησιμοποιηθεί από Εσάς αποκλειστικά για να παίξετε τα Παιχνίδια ή / και να χρησιμοποιήσετε τις Υπηρεσίες, (δ) η Εταιρεία είναι δεν είναι χρηματοπιστωτικό ίδρυμα και τυχόν κεφάλαια στον λογαριασμό σας δεν θα συγκεντρώσουν διαφορές σύνδεσης ή / και ενδιαφέροντα, (ε) Έχετε καλή λογική και είστε σε θέση να αναλάβετε την ευθύνη για τις δικές σας ενέργειες, (στ) Είναι δική σας ευθύνη να διαβάσετε και κατανοείτε τους κανόνες και τις διαδικασίες των Παιχνιδιών και ότι καταλαβαίνετε πλήρως αυτούς τους κανόνες και τις διαδικασίες, (ζ) Καταλαβαίνετε ότι η χρήση των Αγώνων συνεπάγεται κίνδυνο απώλειας χρημάτων που στοιχηματίζονται στα Παιχνίδια, (η) Θα συνεργαστείτε με την Εταιρεία και να του παρέχετε όλα τα ζητούμενα τεκμηρίωση με πλήρη, πλήρη και ειλικρινή τρόπο, (i) Έχετε επαληθεύσει και αποφασίσει ότι η χρήση των Υπηρεσιών από εσάς δεν παραβιάζει νόμους ή κανονισμούς οποιασδήποτε δικαιοδοσίας που ισχύει για εσάς, (ι) Είστε αποκλειστικά υπεύθυνοι για την καταγραφή, την πληρωμή και λογοδοσία σε οποιαδήποτε σχετική κυβερνητική, φορολογική ή άλλη αρχή για τυχόν φόρο ή άλλη εισφορά που ενδέχεται να καταβληθεί λόγω της χρήσης της Ιστοσελίδας από εσάς (συμπεριλαμβανομένης, ενδεικτικά, της πληρωμής των κερδών), (κ) Θα χρησιμοποιήσετε τις Υπηρεσίες στο καλή πίστη προς την Εταιρεία και άλλους που χρησιμοποιούν τις Υπηρεσίες, (1) Θα είστε αποκλειστικά υπεύθυνοι για όλες τις απώλειές σας που προκύπτουν από την τοποθέτηση στοιχημάτων στον Ιστότοπο και τη διεξαγωγή των Παιχνιδιών, (μ) η Εταιρεία μπορεί κατά την απόλυτη κρίση της, να αποφασίσει εάν θα ανοίξει , συντήρηση και / ή κλείσιμο του λογαριασμού σας (υπό την προϋπόθεση ότι τηρούνται οι υπάρχουσες συμβατικές υποχρεώσεις), καθώς και αναστολή του λογαριασμού σας (συμπεριλαμβανομένης της δέσμευσης όλων των χρημάτων που έχουν κατατεθεί εντός) και ακύρωση όλων των μπόνους, κερδών και κερδών μπόνους στον λογαριασμό σας - όπου έχετε παραβίασε οποιαδήποτε διάταξη αυτών των Όρων και Προϋποθέσεων, (ιδ) Θα είστε αποκλειστικά υπεύθυνοι για τη διατήρηση της εμπιστευτικότητας των στοιχείων του Λογαριασμού σας (συμπεριλαμβανομένου του ονόματος χρήστη και του κωδικού πρόσβασης που απαιτείται για την εισαγωγή του Λογαριασμού σας), καθώς και για οποιαδήποτε και όλες τις ενέργειες και συναλλαγές που πραγματοποιήθηκαν σε σχέση με με τον λογαριασμό σας από οποιονδήποτε εισάγει τον λογαριασμό σας κατά τη χρήση των στοιχείων σας και όλες αυτές οι ενέργειες και συναλλαγές θα θεωρούνται ως ενέργειες και συναλλαγές που πραγματοποιείτε από εσάς, (o) Θα ενημερώσετε αμέσως την Εταιρεία για τυχόν υποψία μη εξουσιοδοτημένης χρήσης του λογαριασμού σας, ( p) Δεν θα επιστρέψετε καμία χρέωση ή / και να αρνηθείτε ή να αντιστρέψετε οποιαδήποτε πληρωμή που πραγματοποιήσατε από εσάς σε σχέση με τις Υπηρεσίες και θα μας αποζημιώσετε για οποιαδήποτε απώλεια ή ζημία που προκαλούμε ως αποτέλεσμα οποιασδήποτε τέτοιας ενέργειας και σε κάθε περίπτωση Θα πληρώσετε αμέσως οποιοδήποτε και όλα τα χρέη σας σε εμάς, και (q) Θα μας αποζημιώσετε και θα μας κρατήσετε αβλαβείς, από και ενάντια σε όλες τις άμεσες και έμμεσες αξιώσεις, υποχρεώσεις, ζημιές, απώλειες, κόστος και έξοδα, συμπεριλαμβανομένων ng νομικές αμοιβές, που προκύπτουν από ή σε σχέση με οποιαδήποτε παραβίαση αυτών των Όρων και Προϋποθέσεων από Εσάς, καθώς και οποιωνδήποτε άλλων υποχρεώσεων που απορρέουν από τη χρήση της Ιστοσελίδας από εσάς ή οποιαδήποτε μη εξουσιοδοτημένη χρήση της Ιστοσελίδας από οποιοδήποτε τρίτο μέρος.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), ο λογαριασμός σας πρέπει να έχει πιστοποιηθεί ταυτότητας και ηλικία προτού σας επιτραπεί να (i) καταθέσετε χρήματα, (ii) να στοιχηματίσετε (με τα δικά σας χρήματα, χρήματα μπόνους ή χρησιμοποιώντας οποιεσδήποτε δωρεάν περιστροφές και δωρεάν στοιχήματα), ή (iii) πρόσβαση σε οποιαδήποτε δωρεάν παιχνίδια. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς για να επαληθεύσετε το όνομα, τη διεύθυνση και την ημερομηνία γέννησής σας:
        • Απόδειξη ταυτότητας: Απαιτείται έγκυρο φωτογραφικό έγγραφο αναγνώρισης για την επεξεργασία της πρώτης σας κατάθεσης. Η ταυτότητα μπορεί να είναι αντίγραφο έγκυρου διαβατηρίου, άδειας οδήγησης ή εθνικής ταυτότητας. Το όνομα, η φωτογραφία και η υπογραφή σας πρέπει να εμφανίζονται στο αντίγραφο που μας αποστέλλεται. Σε ορισμένες περιπτώσεις, ενδέχεται να σας ζητηθεί να υπογράψετε και να σφραγίσετε τα έγγραφά σας από έναν εξειδικευμένο συμβολαιογράφο ή δικηγόρο ως απόδειξη νομιμότητας.
        • Απόδειξη διεύθυνσης: Αυτό μπορεί να έχει τη μορφή πρόσφατου λογαριασμού λογαριασμού κοινής ωφελείας ή χρεωστικής κάρτας που εμφανίζει το πλήρες όνομα και τη διεύθυνσή σας όπως αναφέρονται στον λογαριασμό σας.
      10. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, εάν έχετε καταθέσει χρήματα χρησιμοποιώντας οποιονδήποτε άλλο τρόπο μεθόδου πληρωμής εκτός από πιστωτική κάρτα ή ηλεκτρονικό πορτοφόλι και η επαλήθευση ηλικίας δεν έχει ολοκληρωθεί ικανοποιητικά για εσάς, τότε (i) Ο λογαριασμός σας μπορεί να παγώσει και (ii) δεν επιτρέπεται περαιτέρω τζόγος μέσω του λογαριασμού σας έως ότου ολοκληρωθεί επιτυχώς η επαλήθευση ηλικίας. Επιπλέον, η Εταιρεία διατηρεί το δικαίωμα ανά πάσα στιγμή να ζητήσει από εσάς αποδεικτικά στοιχεία ηλικίας και εάν δεν προσκομιστεί ικανοποιητική απόδειξη ηλικίας, τότε οι προαναφερθείσες συνέπειες θα ισχύουν, τηρουμένων των αναλογιών. Σε περίπτωση που διαπιστωθεί ότι είστε κάτω των 18 ετών ή η νόμιμη ηλικία που καθορίζεται από τους νόμους της χώρας στην οποία ζείτε (όποιο είναι υψηλότερο), τότε η Εταιρεία θα κλείσει τον Λογαριασμό σας και θα σας επιστρέψει όλα τα χρήματα κατατίθενται, αλλά τα μπόνους, τα κέρδη και τα κέρδη μπόνους δεν θα καταβληθούν και θα ακυρωθούν.
      11. Η Εταιρεία διατηρεί το δικαίωμα να απαιτήσει πρόσθετα έγγραφα, όπως επικυρωμένα αντίγραφα μιας απόδειξης ταυτότητας και διεύθυνσης, ή άλλα έγγραφα που αποδεικνύουν Πηγή Χρημάτων ή Πηγή Πλούτου, ανεξάρτητα από το αν τέτοια απόδειξη είχε παρασχεθεί προηγουμένως στην Εταιρεία.

      ΣΤ. Παράνομες ενέργειες

      1. Χωρίς παρέκκλιση από οποιαδήποτε άλλη διάταξη αυτών των Όρων και Προϋποθέσεων, εάν η Εταιρεία αποφασίσει ότι εμπλέκεστε ή έχετε εμπλακεί σε Παράνομες Ενέργειες ή / και Ακανόνιστα Παιγνίδια Παιγνίων ή έχετε επιχειρήσει να το κάνετε, τότε η Εταιρεία θα έχει το δικαίωμα να κλείσει Λογαριασμός, παρακράτηση, κατάσχεση και δήμευση όλων των χρημάτων στον λογαριασμό σας (συμπεριλαμβανομένων, ενδεικτικά, τυχόν καταθέσεων και κερδών στον λογαριασμό σας). Επιπλέον, η Εταιρεία μπορεί να ασκήσει αυτά τα δικαιώματα σε σχέση με άλλους Λογαριασμούς σας στο δίκτυο της Εταιρείας. Η Εταιρεία έχει επίσης το δικαίωμα να ενημερώνει και να παρέχει τεκμηρίωση πληροφοριών για εσάς και τις δραστηριότητές σας στις αρμόδιες αρχές και ρυθμιστικές αρχές, χρηματοπιστωτικά ιδρύματα, τράπεζες, εταιρείες πιστωτικών καρτών και
      2. Ως "παράνομες ενέργειες" νοούνται παράνομες, παράνομες, δόλιες ή άλλες ανάρμοστες δραστηριότητες - συμπεριλαμβανομένων, ενδεικτικά, των εξής:
        • συμπαιγνία μεταξύ παικτών
        • τη χρήση συσκευών και λογισμικού, όπως ρομπότ ή / και τεχνητή νοημοσύνη ·
        • πώληση, μεταφορά ή / και απόκτηση λογαριασμών από άλλους παίκτες ·
        • μεταφορά χρημάτων μεταξύ των λογαριασμών παικτών ·
        • επιδιόρθωση αγώνα ή επηρεάζοντας με άλλο τρόπο ένα Γεγονός ή / και το αποτέλεσμα οποιουδήποτε στοιχήματος αντίθετο με την ισχύουσα νομοθεσία ή / και τους κανόνες των σχετικών Γεγονότων, καθώς και την εισβολή στον Ιστότοπο ή την απόπειρα να κάνετε το ίδιο
        • αποσυνδέεται σκόπιμα από ένα παιχνίδι ενώ παίζετε στον ιστότοπο.
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • όταν η πηγή χρημάτων που χρησιμοποιείται από εσάς είναι παράνομη ή / και όπου ενδέχεται να έχετε εμπλακεί ή να εμπλακείτε σε οποιαδήποτε δραστηριότητα που σχετίζεται με τη νομιμοποίηση εσόδων από παράνομες δραστηριότητες, συμπεριλαμβανομένης της χρήσης των εσόδων του εγκλήματος ·
        • κατάχρηση προκειμένου να επωφεληθεί εις βάρος άλλων παικτών ή / και εμάς.
        • αδυναμία παροχής στην Εταιρεία όλων των αιτηθέντων εγγράφων επαλήθευσης ·
        • Παροχή ανακριβών και / ή μη έγκυρων εγγράφων ·
        • όπου η Εταιρεία έχει εύλογη υποψία ότι εκμεταλλεύεστε αθέμιτα τα μπόνους της Εταιρείας για να ελαχιστοποιήσετε τις απώλειες ή έχετε εκτελέσει οποιαδήποτε άλλη πράξη κακής πίστης σε σχέση με μια προσφορά μπόνους που προσφέρεται σε οποιονδήποτε από τους Ιστότοπους που ανήκουν ή / και λειτουργούν από η εταιρία; ή
        • Αξιοποιώντας πλασματικά τα μπόνους μας, τα οποία περιλαμβάνουν, αλλά δεν περιορίζονται σε:: (i) άνοιγμα πολλών αδιάκριτων λογαριασμών για απόκτηση μπόνους αρκετές φορές σε οποιονδήποτε ιστότοπο, μόνο κατάθεση κατά τη διάρκεια διαφημιστικής δραστηριότητας ή άνοιγμα πολλών λογαριασμών στο δίκτυο, (ii) παιχνίδι επανειλημμένα μόνο με δωρεάν παιχνίδια, ή (iii) σε περίπτωση επαναλαμβανόμενων προτύπων κατάθεσης / εξαργύρωσης / επαναπόθεσης που προορίζονται αποκλειστικά για την απόκτηση μπόνους που σχετίζεται με την κατάθεση.
      3. Τα "ακανόνιστα μοτίβα παιχνιδιού" περιλαμβάνουν, αλλά δεν περιορίζονται στις ακόλουθες δραστηριότητες:
        • στοιχήματα ίσου, μηδενικού ή χαμηλού περιθωρίου ή στοιχήματα αντιστάθμισης,
        • τοποθέτηση μεμονωμένων ή πολλαπλών στοιχημάτων αξίας πενήντα τοις εκατό ή περισσότερο μπόνους σε οποιοδήποτε παιχνίδι, μεμονωμένο χέρι, μεμονωμένο στοίχημα ή γύρο ·
        • οικοδόμηση ισορροπίας και σημαντικά μεταβαλλόμενα πρότυπα παιχνιδιού · Για παράδειγμα, μέγεθος στοιχήματος ή στοιχήματος, τύποι παιχνιδιού και δομές στοιχήματος ή στοιχήματος κ.λπ., προκειμένου να πληρούνται οι προϋποθέσεις στοιχηματισμού.
        • τοποθέτηση μεγάλων στοιχημάτων ή στοιχημάτων που οδηγούν σε σημαντικό κέρδος ακολουθούμενο από πτώση στοιχήματος ή μεγέθους στοιχήματος ίσο ή μεγαλύτερο από 65% του προηγούμενου μέσου όρου στοιχήματος ή στοιχήματος.
        • Κράτηση χρημάτων πραγματικών χρημάτων σε οποιονδήποτε ατελή γύρο παιχνιδιού, προκειμένου να χρησιμοποιηθούν χρήματα μπόνους πριν ολοκληρωθεί το παιχνίδι με πραγματικά χρήματα.
        • κάνοντας μεγάλα στοιχήματα ή στοιχήματα και, στη συνέχεια, μειώνοντας ουσιαστικά τα στοιχήματα ή τα στοιχήματα για να πληρούν τις προϋποθέσεις στοιχηματισμού.
        • μετάβαση από ένα παιχνίδι με μικρό βάρος σε ένα παιχνίδι με υψηλό βάρος μετά από μια μεγάλη νίκη με σκοπό την ικανοποίηση των απαιτήσεων.
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • στο μπακαρά, στοιχηματίζοντας τόσο στον τραπεζίτη όσο και στον παίκτη στο ίδιο πραξικόπημα.
        • αξιοποίηση προσφορών μπόνους ως μέρος μιας ομάδας πελατών ή συνδικάτου ·
        • όπου ένας Λογαριασμός ή ομάδα Λογαριασμών λειτουργεί συστηματικά για να κερδίσει ένα πλεονέκτημα εις βάρος άλλου Παίκτη ή να διαπράξει οποιαδήποτε δόλια πράξη σε σχέση με άλλους Παίκτες ή Εμάς - για παράδειγμα, χρησιμοποιώντας συγκεκριμένες τεχνικές για να εξαπατήσετε άλλους Παίκτες ή να παίξετε ως ομάδα ;
        • στοιχηματίζοντας στα Παιχνίδια με τη λειτουργία λειτουργίας μπόνους με χρήματα μπόνους για να αυξήσετε την αξία, να χάσετε το μπόνους και στη συνέχεια να εξαργυρώσετε αμέσως τη συσσωρευμένη αξία με μια δευτερεύουσα κατάθεση.
        • στρατηγικές στοιχημάτων martingale
        • Στοιχηματίζοντας όλο ή σημαντικό μέρος του ποσού των πραγματικών χρημάτων σας σε στοιχήματα χαμηλών αποδόσεων, ενώ τοποθετείτε στοιχήματα καζίνο ή / και στοιχήματα υψηλών αποδόσεων χρησιμοποιώντας το ποσό μπόνους σας). και / ή
        • Τοποθετώντας περισσότερα από 25% της αρχικής σας κατάθεσης ως ένα στοίχημα ή στοίχημα.

      Ζ. Λειτουργία λογαριασμού

      1. Είναι παράνομο να καταθέτετε χρήματα στον λογαριασμό σας από λανθασμένα μέσα και δεν θα κάνετε τέτοιες καταθέσεις. Χωρίς παρέκκλιση από τα παραπάνω, αποδέχεστε ότι η Εταιρεία θα ελέγχει όλες τις συναλλαγές για να αποτρέψει τη νομιμοποίηση εσόδων από παράνομες δραστηριότητες και θα αναφέρει τυχόν ύποπτες συναλλαγές στις αρμόδιες αρχές.
      2. Οι ακόλουθες μέθοδοι κατάθεσης είναι διαθέσιμες για την κατάθεση χρημάτων στην Εταιρεία: Πιστωτική (μη διαθέσιμη στο Ηνωμένο Βασίλειο) και χρεωστική κάρτα, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz και Fast BankTransfer. Η διαθεσιμότητα κάθε τρόπου πληρωμής εξαρτάται από τη χώρα εγγραφής και το επιλεγμένο νόμισμα. Ο λογαριασμός σας θα πιστωθεί με την κατάθεση μόνο μετά την επιβεβαίωση της κατάθεσης από την Εταιρεία και τον σχετικό τρόπο πληρωμής. έως ότου ληφθεί τέτοια επιβεβαίωση, ο λογαριασμός σας δεν θα περιλαμβάνει τέτοια κατάθεση στο υπόλοιπο του λογαριασμού. Η Εταιρεία δεν παρέχει πίστωση, ούτε συμμετέχει, οργανώνει, επιτρέπει ή εν γνώσει διευκολύνει τη χορήγηση πίστωσης. Οι καταθέσεις που πραγματοποιούνται μέσω PayviaPhone έχουν χρέωση επεξεργασίας 15% που θα αφαιρεθεί από το ποσό της κατάθεσής σας.
      3. Για την αποφυγή αμφιβολιών, εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τυχερών Παιχνιδιών, δεν μπορείτε να χρησιμοποιήσετε πιστωτικές κάρτες για να καταθέσετε στο λογαριασμό σας με οποιονδήποτε τρόπο, συμπεριλαμβανομένης οποιασδήποτε πιστωτικής κάρτας που έχει εγγραφεί σε ηλεκτρονικό πορτοφόλι ή σε απευθείας σύνδεση υπηρεσία πληρωμής.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Προστασία κεφαλαίων πελατών.
      6. Είναι δική σας ευθύνη να ενημερώσετε αμέσως την Εταιρεία για έναν τρόπο χαμένης ή κλεμμένης πληρωμής ή για οποιαδήποτε αλλαγή στον τρόπο πληρωμής. Τυχόν απώλειες και ζημιές που προκλήθηκαν από την αποτυχία σας να παράσχετε μια τέτοια άμεση ειδοποίηση θα επιβαρυνθείτε αποκλειστικά από Εσάς και δεν θα είμαστε υπεύθυνοι για τέτοιες απώλειες και ζημιές.
      7. Δεν επιτρέπεται η μεταφορά χρημάτων από τον λογαριασμό σας σε άλλους παίκτες ή η λήψη χρημάτων από άλλους παίκτες στον λογαριασμό σας ή η πώληση, μεταφορά και / ή απόκτηση λογαριασμών από άλλους παίκτες.
      8. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, θα θεωρείται ανενεργός λογαριασμός εάν δεν έχετε συνδεθεί στον λογαριασμό σας για περίοδο 12 (δώδεκα) μηνών. Οποιοσδήποτε Ανενεργός Λογαριασμός θα χρεώνεται με διοικητική αμοιβή ίση με 5 (πέντε) Ευρώ ανά μήνα, υπό την προϋπόθεση ότι η Εταιρεία θα σας ειδοποιήσει 30 (τριάντα) ημέρες πριν ο Λογαριασμός σας γίνει Ανενεργός, ότι θα προκύψουν τέτοια τέλη το μέγιστο ποσό των τελών που προκύπτουν θα είναι το υπόλοιπο του λογαριασμού σας. Εάν δεν έχετε συνδεθεί στον λογαριασμό σας για περίοδο 30 (τριάντα) μηνών, ο λογαριασμός σας θα θεωρείται αδρανής λογαριασμός, οπότε η Εταιρεία θα επιστρέψει το υπόλοιπο του λογαριασμού σας (μετά την αφαίρεση των χρεώσεων που αναφέρονται σε αυτήν την ενότητα ) σε εσάς ή σε περίπτωση που δεν μπορείτε να βρίσκεστε ικανοποιητικά - στην Αρχή τυχερών παιχνιδιών της Μάλτας.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com και υποβάλετε αίτημα για να ανοίξετε ξανά το λογαριασμό σας ή / και να επιστρέψετε το υπόλοιπο του λογαριασμού σας. Για την αποφυγή αμφιβολιών, η Εταιρεία δεν υποχρεούται να αποδεχτεί το αίτημά σας και το αίτημα αυτό θα εξεταστεί σύμφωνα με τα σχετικά γεγονότα και περιστάσεις και τις διατάξεις αυτών των Όρων και Προϋποθέσεων.
      10. Διευκρινίζεται ότι οι ενότητες G.8 και G.9 αυτού του κεφαλαίου VI δεν ισχύουν για λογαριασμό που ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο). οποιοσδήποτε τέτοιος λογαριασμός δεν θα καταστεί ανενεργός ή αδρανής.
      11. Μπορείτε να ζητήσετε ανά πάσα στιγμή να κλείσετε τον λογαριασμό σας στέλνοντας ένα email στην υποστήριξη πελατών της εταιρείας στο customersupport@instantgamesupport.com, και θα επικοινωνήσετε μαζί σας από την υποστήριξη πελατών, προκειμένου να διευκολύνετε ένα τέτοιο αίτημα.
      12. Η προεπιλεγμένη παρουσίαση ιστορικού χρήστη της Εταιρείας παρέχει μόνο μέρος του ιστορικού παιχνιδιών. Εάν επιθυμείτε να λαμβάνετε όλο το ιστορικό παιχνιδιών σας, επικοινωνήστε με την υποστήριξη πελατών της εταιρείας στο customersupport@instantgamesupport.com,
      13. Μόλις τοποθετηθεί ένα στοίχημα, δεν μπορεί να αλλάξει ή να ακυρωθεί.
      14. Ένα στοίχημα που τοποθετείται μετά την έναρξη του Γεγονός (εκτός από στοίχημα σε παιχνίδι) και / ή ένα στοίχημα που τοποθετείται μετά τη γνωστοποίηση του αποτελέσματος του στοιχήματος, είναι άκυρο και δεν σας δίνει δικαίωμα να λάβετε κέρδη από ένα τέτοιο Στοίχημα. το ποσό του στοιχήματος θα σας επιστραφεί σε μια τέτοια περίπτωση.
      15. Η Εταιρεία μπορεί να προσφέρει δυνατότητα εξαργύρωσης σε ορισμένα στοιχήματα σε ορισμένες εκδηλώσεις, κατά την αποκλειστική και απόλυτη κρίση της. Αυτή η δυνατότητα, εάν προσφέρεται, θα σας επιτρέψει να εξαργυρώσετε μέρος ή ολόκληρο το στοίχημά σας πριν από το τέλος του γεγονότος στο οποίο τοποθετήσατε το στοίχημα. Η επιστροφή που παρέχεται σε εσάς σύμφωνα με τη δυνατότητα εξαργύρωσης θα αλλάξει κατά τη διάρκεια της εκδήλωσης και θα καθοριστεί από την Εταιρεία κατά την απόλυτη κρίση της. Δεν έχουμε καμία υποχρέωση να παρέχουμε τη δυνατότητα εξαργύρωσης σε οποιοδήποτε Γεγονός ή / και στοίχημα και μπορούμε να ακυρώσουμε αυτήν τη λειτουργία εντελώς χωρίς να απαιτείται να παρέχουμε ειδοποίηση σχετικά με αυτό.
      16. Το αποτέλεσμα του στοιχήματος επιβεβαιώνεται από την Εταιρεία σύμφωνα με τα επίσημα αποτελέσματα που δημοσιεύονται από τους αρμόδιους διοικητικούς φορείς που διοργανώνουν τις εκδηλώσεις ή / και σύμφωνα με εναλλακτικές πηγές πληροφοριών. Σε περίπτωση σύγκρουσης μεταξύ των επίσημων αποτελεσμάτων και άλλων πηγών πληροφοριών, η Εταιρεία θα καθορίσει το αποτέλεσμα του στοιχήματος. Εάν η Εταιρεία δεν είναι σε θέση να προσδιορίσει το αποτέλεσμα του στοιχήματος, το στοίχημα θα ακυρωθεί και το στοίχημα θα σας επιστραφεί.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      Η. Αναλήψεις

      1. Μπορείτε να αποσύρετε το υπόλοιπο των πραγματικών χρημάτων σας (Η κατάθεσή σας και τυχόν κέρδη που προέρχονται από την κατάθεση) ανά πάσα στιγμή - χωρίς περιορισμό, εκτός εάν είναι απαραίτητο για συμμόρφωση με τυχόν γενικές κανονιστικές υποχρεώσεις.
      2. Πριν από οποιαδήποτε ανάληψη πρέπει να κάνετε τουλάχιστον μία επιτυχημένη κατάθεση.
      3. Όταν ζητάτε ανάληψη, τα απαιτούμενα χρήματα μεταφέρονται στους τρόπους πληρωμής που χρησιμοποιήσατε αρχικά για την κατάθεση.
      4. Σε περίπτωση που ο τρόπος πληρωμής σας δεν είναι διαθέσιμος για ανάληψη λόγω των περιορισμών της πολιτικής τρίτων, η ανάληψη θα γίνει σε άλλο τρόπο πληρωμής που είναι διαθέσιμος σε εσάς.
      5. Εάν έχετε εκκρεμείς καταθέσεις, η Εταιρεία διατηρεί το δικαίωμα να αναβάλει ή να διακόψει τις πληρωμές ανάληψης έως ότου ληφθούν και επιβεβαιωθούν όλες οι καταθέσεις.
      6. Εάν η τράπεζά σας ή ο τρόπος πληρωμής σας χρεώσει ένα τέλος επεξεργασίας σε σχέση με την ανάληψη, η πληρωμή αυτού του τέλους είναι δική σας ευθύνη.
      7. Σε περίπτωση που παύσουμε να προσφέρουμε τις Υπηρεσίες μας σε συγκεκριμένη δικαιοδοσία, ενδέχεται να χρεωθείτε σε εσάς ένα λογικό τέλος επεξεργασίας (πέραν εκείνου που αναφέρεται στην ενότητα Η.6) κατά την απόσυρση.
      8. Είναι δική σας ευθύνη να μας ενημερώσετε αμέσως για μια χαμένη ή κλεμμένη πιστωτική / χρεωστική κάρτα ή αλλαγή των στοιχείων σε ένα ηλεκτρονικό πορτοφόλι. Τυχόν απώλειες και ζημιές που απορρέουν από την αποτυχία σας να παράσχετε αμέσως μια τέτοια ειδοποίηση θα βαρύνει αποκλειστικά Εσείς και δεν θα είμαστε υπεύθυνοι για τέτοιες απώλειες και ζημιές.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Περιορισμοί στις αναλήψεις:
        • Οι πιστωτικές κάρτες Visa (δεν διατίθενται στο Ηνωμένο Βασίλειο) και οι αναλήψεις χρεωστικών καρτών δεν είναι διαθέσιμες σε ορισμένες χώρες λόγω περιορισμών των τοπικών εκδοτών.
        • Οι αναλήψεις MasterCard και χρεωστικών καρτών δεν είναι διαθέσιμες λόγω περιορισμών εκδότη.
        • Τα Skrill, Webmoney και Qiwi μπορούν να χρησιμοποιηθούν μόνο ως επιλογή ανάληψης σε περίπτωση επιτυχούς πληρωμής στο παρελθόν.
        • Ορισμένες μέθοδοι είναι διαθέσιμες μόνο σε ορισμένες χώρες και με συγκεκριμένα νομίσματα.
        • Για περισσότερες πληροφορίες επικοινωνήστε με την υποστήριξη πελατών μας μέσω του LiveChat ή μέσω e-mail στη διεύθυνση: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τυχερών Παιχνιδιών (πελάτες στο Ηνωμένο Βασίλειο), ο τρόπος πληρωμής που χρησιμοποιείται για την κατάθεση πρέπει να επαληθευτεί πριν από την επεξεργασία οποιασδήποτε ανάληψης. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς:
        • Σε περίπτωση κατάθεσης ή ανάληψης μέσω χρεωστικής κάρτας, παρακαλούμε δώστε πίσω και μπροστά την κάρτα που έχετε χρησιμοποιήσει μαζί μας. Πρέπει να δούμε τα πρώτα και τέσσερα τελευταία ψηφία της κάρτας σας, το όνομά σας και την ημερομηνία λήξης, Μπορείτε να καλύψετε τα 8 μεσαία ψηφία και τον κωδικό CVV για λόγους ασφαλείας.
        • Σε περίπτωση κατάθεσης ή ανάληψης μέσω ηλεκτρονικού πορτοφολιού, παρακαλούμε δώστε ένα στιγμιότυπο οθόνης ή μια φωτογραφία της σελίδας προφίλ του ηλεκτρονικού πορτοφολιού με το όνομα και το email σας.
        • Εάν κατατεθεί μέσω PayViaPhone, δώστε μια φωτογραφία του λογαριασμού του τηλεφώνου σας που δείχνει τον αριθμό κινητού τηλεφώνου που έχετε χρησιμοποιήσει μαζί μας και το πλήρες όνομά σας.
        • Εάν κατατεθεί μέσω οποιασδήποτε άλλης μεθόδου, δώστε μια φωτογραφία ή ένα στιγμιότυπο οθόνης της μεθόδου που εμφανίζει το όνομά σας.
      13. Σε περίπτωση που ο τρόπος πληρωμής σας δεν είναι διαθέσιμος για ανάληψη, η ανάληψη θα γίνει σε έναν άλλο τρόπο πληρωμής που είναι διαθέσιμος σε εσάς. Θα ζητηθεί σχετική επαλήθευση ανάλογα με την ικανοποίηση της Εταιρείας.
      14. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, μερικές φορές ενδέχεται να απαιτήσουμε επαλήθευση ταυτότητας πριν από την επεξεργασία μιας ανάληψης. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς:
        • Πιστωτική / χρεωστική κάρτα που χρησιμοποιείται για τη χρηματοδότηση του λογαριασμού σας: Απαιτείται ένα σαφές, ευανάγνωστο αντίγραφο και των δύο πλευρών της κάρτας. Για λόγους ασφαλείας, πρέπει να διαγραφούν οι μεσαίοι οκτώ αριθμοί στο μπροστινό μέρος της κάρτας και ο τριψήφιος κωδικός στο πίσω μέρος του αντιγράφου της κάρτας.
        • Απόδειξη διεύθυνσης: Αυτό μπορεί να έχει τη μορφή πρόσφατου λογαριασμού κοινής ωφέλειας ή λογαριασμού πιστωτικής κάρτας που εμφανίζει το πλήρες όνομα και τη διεύθυνσή σας όπως αναφέρονται στον λογαριασμό σας.
        • Απόδειξη ταυτότητας: Απαιτείται έγκυρο φωτογραφικό έγγραφο αναγνώρισης για την επεξεργασία της πρώτης σας ανάληψης. Η ταυτότητα μπορεί να είναι αντίγραφο έγκυρου διαβατηρίου, άδειας οδήγησης ή εθνικής ταυτότητας. Το όνομα, η φωτογραφία και η υπογραφή σας πρέπει να εμφανίζονται στο αντίγραφο που μας αποστέλλεται. Σε ορισμένες περιπτώσεις, ενδέχεται να σας ζητηθεί να υπογράψετε και να σφραγίσετε τα έγγραφά σας από έναν εξειδικευμένο συμβολαιογράφο ή δικηγόρο ως απόδειξη νομιμότητας.
      15. Διατηρούμε το δικαίωμα οποτεδήποτε να ζητήσουμε πρόσθετα έγγραφα προκειμένου να προσδιορίσουμε και να υποστηρίξουμε την πηγή χρημάτων και τον πλούτο που χρησιμοποιείτε για να καταθέσετε / στοιχηματίσετε / παίξετε.
      16. Εάν προκύψουν ανησυχίες σχετικά με την τεκμηρίωσή σας σχετικά με την καταπολέμηση της νομιμοποίησης εσόδων από παράνομες δραστηριότητες ή παρόμοια ζητήματα, τότε η Εταιρεία μπορεί να ζητήσει συμβολαιογραφικά έγγραφα και να αναστείλει τον λογαριασμό σας (συμπεριλαμβανομένου του δέσμευσης όλων των χρημάτων που έχουν κατατεθεί εντός) μέχρι περαιτέρω ειδοποίηση.
      17. Για να κάνετε ανάληψη, κάντε κλικ στο εικονίδιο "Ταμείο", ακολουθούμενο από την επιλογή "Ανάληψη". Επιλέξτε τη μέθοδο ανάληψης που προτιμάτε, συμπληρώστε τη σχετική φόρμα σύμφωνα με τη μέθοδο ανάληψης που επιλέξατε, κάντε κλικ στο "Ανάληψη" και θα ξεκινήσει η διαδικασία ανάληψης.
      18. Σας ενημερώνουμε ότι όλα τα αιτήματα εξαργύρωσης θα εμφανίζονται ως "Σε εκκρεμότητα" για 3 εργάσιμες ημέρες, κατά τη διάρκεια της οποίας μπορείτε να ακυρώσετε το αίτημα. Για να ακυρώσετε το αίτημά σας ανάληψης, μεταβείτε στην καρτέλα "Ακύρωση ανάληψης" και κάντε κλικ στο "Ακύρωση" δίπλα στο ποσό ανάληψης.
      19. Μετά από 3 εργάσιμες ημέρες, η κατάσταση του αιτήματος ανάληψης θα αλλάξει σε "Επεξεργασία" και δεν θα μπορείτε πλέον να την ακυρώσετε. Θα λάβετε μια ειδοποίηση μέσω email μόλις παραδοθεί το αίτημά σας και τα χρήματα μεταφερθούν σε εσάς.
      20. Για βοήθεια σχετικά με αναλήψεις ή οποιοδήποτε άλλο θέμα, μη διστάσετε να επικοινωνήσετε μαζί μας. Οι μέθοδοι με τις οποίες μπορείτε να χρησιμοποιήσετε για ανάληψη χρημάτων από τον λογαριασμό σας είναι: Πιστωτικές (δεν διατίθενται στο Ηνωμένο Βασίλειο) και χρεωστικές κάρτες, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney και Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Να θυμάστε πάντα ότι οι Υπηρεσίες είναι για την προσωπική σας ψυχαγωγία. δεν προορίζονται να σας κάνουν πλούσιοι εν μία νυκτί και δεν υπάρχουν τύποι κερδών. Βεβαιωθείτε ότι έχετε προϋπολογισμό τα χρήματά σας και γνωρίζετε τους κανόνες του παιχνιδιού Σας παροτρύνουμε να ελέγξετε τις διαθέσιμες πληροφορίες στη διεύθυνση https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ ή παρόμοιους ιστότοπους, ώστε να διασφαλίσετε ότι παίζετε με υπευθυνότητα. Επιπλέον, προτείνουμε να εφαρμόσετε μέτρα που στοχεύουν στον τζόγο με υπευθυνότητα, όπως χρονοδιακόπτες ή άλλες μορφές υπενθυμίσεων και / ή διάρκεια, πονταρίσματα και περιορισμούς απώλειας κατά τον τζόγο. Προσφέρουμε μέτρα σχετικά με όρια κατάθεσης, όρια στοιχήματος, όρια απώλειας και όρια συνεδρίας. οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει επτά ημέρες (ή 24 ώρες εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου) πριν τεθεί σε ισχύ.
      2. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, τότε οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει επτά ημέρες πριν τεθεί σε ισχύ. Μπορείτε να αποκλείσετε τον εαυτό σας από τη χρήση των Υπηρεσιών για ορισμένο ή αόριστο χρόνο.
      3. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), τότε οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει 24 ώρες πριν τεθεί σε ισχύ. Μπορείτε να αποκλείσετε τον εαυτό σας από τη χρήση των Υπηρεσιών για μια ελάχιστη περίοδο μεταξύ έξι μηνών έως 12 μηνών (μπορεί να παραταθεί από Εσάς για μία ή περισσότερες περιόδους τουλάχιστον έξι μηνών η καθεμία).
      4. Επιπλέον, προσφέρουμε επιλογές αυτοαποκλεισμού και απενεργοποίησης (όπως περιγράφεται περαιτέρω σε αυτό το κεφάλαιο). Θέλουμε επίσης να επιστήσουμε την προσοχή σας στην ύπαρξη λογισμικού που εμποδίζει την πρόσβαση ενός μεμονωμένου υπολογιστή σε διαδικτυακούς ιστότοπους τζόγου, όπως www.cyberpatrol.com ή www.gamblock.com
      5. Οποιοδήποτε αίτημα αποκλεισμού μπορεί να γίνει μέσω της υπεύθυνης ενότητας παιχνιδιών στη διεπαφή πελάτη ή επικοινωνώντας με την υποστήριξη πελατών μέσω (customersupport@instantgamesupport.com), σύμφωνα με την απόφασή σας να παρέχετε στην Εταιρεία. Πριν επιβεβαιώσετε το αίτημά σας για αποκλεισμό, θα σας δοθούν πληροφορίες σχετικά με τις συνέπειες του αποκλεισμού. Σε περίπτωση που αποφασίσετε να αποκλειστείτε, σας προτείνουμε να επεκτείνετε τον αποκλεισμό σας σε άλλους απομακρυσμένους χειριστές τζόγου που χρησιμοποιείτε αυτήν τη στιγμή από εσάς. Τυχόν απροσδιόριστα στοιχήματα κατά τη στιγμή του αυτοαποκλεισμού σας θα διευθετηθούν με τον κανονικό τρόπο, σύμφωνα με τα κανονικά χρονοδιαγράμματα και, εάν στη συνέχεια ισχύουν, τα κέρδη που καταβάλλονται σε εσάς. Τυχόν αποκλεισμοί λογαριασμού αυτο-αποκλεισμού δεν μπορούν να αναιρεθούν κατά τη συμφωνημένη περίοδο αυτο-αποκλεισμού.
      6. Μετά το αίτημά σας για αποκλεισμό: (i) Ο λογαριασμός σας θα κλείσει και τυχόν χρήματα που διατηρούνται στον λογαριασμό σας θα σας επιστραφούν. (ii) Το συντομότερο δυνατό μετά την υποβολή του αιτήματός σας για αποκλεισμό στην Εταιρεία, θα σταματήσετε να λαμβάνετε οποιοδήποτε υλικό μάρκετινγκ που σχετίζεται με τις Υπηρεσίες. με την προϋπόθεση, ωστόσο, ότι αυτό δεν θα επεκταθεί στο γενικό μάρκετινγκ που στοχεύει σε μια συγκεκριμένη γεωγραφική περιοχή και όπου δεν θα συμπεριληφθείτε εν γνώσει σας.
      7. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, τότε ανεξάρτητα από τη διάρκεια της περιόδου αυτοαποκλεισμού σας, στο τέλος αυτής της περιόδου αυτοαποκλεισμού, ο αυτοαποκλεισμός σας θα λήξει και θα σας επιτραπεί να αρχίσετε να στοιχηματίζετε με την Εταιρεία. και επίσης λαμβάνετε υλικό μάρκετινγκ.
      8. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), τότε στο τέλος της περιόδου Αυτοαποκλεισμού σας, αυτός ο αποκλεισμός θα παραμείνει σε ισχύ, εκτός εάν λάβετε θετική ενέργεια για να στοιχηματίσετε ξανά (υπόκειται σε ελάχιστη περίοδος αυτοαποκλεισμού έξι μηνών) και δεν θα λάβετε κανένα υλικό μάρκετινγκ, εκτός εάν έχετε λάβει θετική ενέργεια για να στοιχηματίσετε ξανά και συμφωνήσατε να αποδεχτείτε τέτοια υλικά μάρκετινγκ. Η θετική δράση για να παίξετε ξανά στοιχηματισμό πρέπει να συνοδεύεται από μια περίοδο ανακούφισης μιας ημέρας προτού σας επιτρέψετε να παίξετε ξανά.
      9. Όταν ζητάτε αυτοαποκλεισμό, συμφωνείτε να παρέχετε πλήρη και ακριβή προσωπικά στοιχεία, τώρα και στο μέλλον, έτσι ώστε η πρόσβασή σας / χρήση του Ιστότοπου και των Υπηρεσιών να μπορεί να περιοριστεί. Εάν επιλέξετε να αυτοαποκλειθείτε, θα χρησιμοποιήσουμε όλες τις εύλογες προσπάθειες για να διασφαλίσουμε ότι συμμορφωνόμαστε με τον αποκλεισμό σας. Ωστόσο, με την αποδοχή του αυτοαποκλεισμού, αποδέχεστε ότι έχετε παράλληλη υποχρέωση να μην επιδιώκετε να παρακάμψετε τον αυτοαποκλεισμό. Συνεπώς, δεν έχουμε καμία ευθύνη ή ευθύνη για τυχόν επακόλουθες συνέπειες ή απώλειες που προκάλεσε ωστόσο να υποφέρετε ή να υποστείτε εάν ξεκινήσετε ή συνεχίσετε να στοιχηματίζετε μέσω επιπρόσθετων διαδικτυακών λογαριασμών όπου έχετε αλλάξει κάποια από τις λεπτομέρειες εγγραφής ή παρέχετε παραπλανητικές, ανακριβείς ή ελλιπείς λεπτομέρειες ή αλλιώς επιδιώκουν να παρακάμψουν τον αυτο-αποκλεισμό που συμφωνήθηκε. Τυχόν αυτο-αποκλεισμός, χρονικό όριο ή οποιαδήποτε παρόμοια ενέργεια θα ισχύει σε όλους τους ιστότοπους που διαχειρίζεται η Εταιρεία.
      10. Εάν δεν είστε βέβαιοι εάν θα εξαιρέσετε τον εαυτό σας από τον ιστότοπο, ρωτήστε τον εαυτό σας τα εξής:
        1. Έχετε διαγνωστεί προηγουμένως με εθιστική διαταραχή;
        2. Τοποθετείτε στοιχήματα υπό την επήρεια αλκοόλ ή άλλων ουσιών;
        3. Το τζόγο παρεμβαίνει στην καθημερινή σας ζωή;
        4. Προσπαθείτε να ανακτήσετε προηγούμενες ήττες τοποθετώντας περισσότερα στοιχήματα;
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), μπορείτε να ζητήσετε ένα χρονικό περιθώριο από τον τζόγο, που είναι μια περίοδος αναμονής μεταξύ 1 έως 42 ημερών. Ένα αίτημα για ένα χρονικό όριο χρονικού ορίου θα πρέπει να υποβληθεί μέσω της Ιστοσελίδας στον πελάτη του καζίνο στην ενότητα υπεύθυνου τζόγου. Μετά τη λήξη της περιόδου αναμονής, θα σας επιτραπεί να αρχίσετε να στοιχηματίζετε με την Εταιρεία και επίσης να λαμβάνετε υλικό μάρκετινγκ.
      12. Μπορείτε να ρυθμίσετε ένα χρονικό πλαίσιο ελέγχου πραγματικότητας μέσω της οθόνης υπεύθυνου παιχνιδιού. Μόλις οριστεί, ο χρόνος που έχει παρέλθει από τότε που ξεκινήσατε να παίζετε τα παιχνίδια εντός της ίδιας περιόδου λειτουργίας θα εμφανιστεί στην οθόνη (το "Timecount"). Μόλις το Timecount φτάσει στο χρονικό πλαίσιο ελέγχου πραγματικότητας που θα ορίσετε, δεν θα μπορείτε να συνεχίσετε να παίζετε τα Παιχνίδια κατά τη διάρκεια της ίδιας περιόδου μέχρι να αναγνωρίσετε ότι θέλετε να συνεχίσετε να παίζετε τα Παιχνίδια. Εάν αναγνωρίσετε ότι θέλετε να συνεχίσετε να παίζετε τα Παιχνίδια, ο Χρονικός λογαριασμός θα γίνει επαναφορά του επόμενου ελέγχου πραγματικότητας και θα ξεκινήσει εκ νέου η παραπάνω διαδικασία. Η έναρξη μιας νέας περιόδου σύνδεσης θα προκαλέσει την επαναφορά του Χρονικού Χρόνου. Ανά πάσα στιγμή, μπορείτε να αλλάξετε ή / και να ακυρώσετε το χρονικό πλαίσιο ελέγχου πραγματικότητας και μια τέτοια αλλαγή ή ακύρωση θα τεθεί σε ισχύ αμέσως (και σε περίπτωση αλλαγής, θα γίνει επαναφορά του Timecount).

      Ι. Πολιτική μπόνους

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Οι καταθέσεις που γίνονται με το Skrill εξαιρούνται από όλες τις προσφορές μπόνους.
      3. Διατηρούμε το δικαίωμα να αποκλείσουμε ορισμένα παιχνίδια από το να μπορούν να παίξουν με χρήματα μπόνους - υπό την προϋπόθεση ότι θα σας ειδοποιήσουμε εκ των προτέρων για τέτοιες εξαιρέσεις.
      4. Επιπλέον, ενδέχεται να σας προσφέρουμε ένα δωρεάν μπόνους, με τη μορφή μπόνους χρημάτων, δωρεάν στοιχήματα και / ή δωρεάν περιστροφές. Το δωρεάν μπόνους θα εμφανιστεί στο υπόλοιπό σας μπόνους.
      5. Όταν ένας ιστότοπος παρέχει μπόνους εγγραφής, τότε όταν εγγραφείτε στον ιστότοπο, εισαγάγετε έγκυρα προσωπικά στοιχεία και ενεργοποιήσετε τον λογαριασμό σας, δικαιούστε να λάβετε το μπόνους εγγραφής. παρέχεται αποκλειστικά εάν είστε νέος καταχωρίζων και δεν είχατε ποτέ λογαριασμό στον Ιστότοπο. Το Μπόνους Εγγραφής μπορεί να παρέχεται με τη μορφή μπόνους χρημάτων, δωρεάν στοιχήματα και / ή δωρεάν περιστροφές. Το μπόνους εγγραφής θα εμφανιστεί στο υπόλοιπό σας μπόνους. Κάθε παίκτης μπορεί να λάβει μόνο ένα Μπόνους Εγγραφής σε κάθε Ιστοσελίδα.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Το στοίχημά σας αφαιρείται πρώτα από το υπόλοιπο πραγματικών χρημάτων. Όταν τα πραγματικά σας χρήματα στο υπόλοιπό σας είναι μηδέν, το στοίχημα θα γίνει από το υπόλοιπο μπόνους σας. Εάν το στοίχημα που κάνετε είναι υψηλότερο από το ποσό των πραγματικών χρημάτων στο υπόλοιπό σας, τότε το στοίχημα θα αποτελείται από το άθροισμα των πραγματικών χρημάτων στο υπόλοιπό σας και το υπόλοιπο του στοιχήματος - από το υπόλοιπο μπόνους σας. Τυχόν κέρδη από ένα τέτοιο στοίχημα θα μοιραστούν μεταξύ πραγματικού χρήματος και υπολοίπου μπόνους σύμφωνα με το άθροισμα των πραγματικών χρημάτων και του υπολοίπου μπόνους που χρησιμοποιούνται σε ένα τέτοιο στοίχημα. Εάν, σε μεταγενέστερο στάδιο, τα πραγματικά σας χρήματα στο υπόλοιπό σας είναι υψηλότερα από το μηδέν, οποιοδήποτε στοίχημα που εκτελείτε από αυτό το στάδιο θα είναι για άλλη μια φορά από τα πραγματικά χρήματα στο υπόλοιπό σας.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Μόνο το 5% (πέντε τοις εκατό) των στοιχημάτων που τοποθετούνται σε όλες τις εκδόσεις του βίντεο πόκερ ή / και του βίντεο πόκερ δύναμης θα υπολογίζονται στην Απαίτηση. Μόνο το 10% (δέκα τοις εκατό) των στοιχημάτων που τοποθετούνται σε όλες τις εκδόσεις Blackjack, Baccarat, Roulette, επιτραπέζια παιχνίδια πόκερ ή / και παιχνίδια τζάκποτ θα υπολογίζονται στην Απαίτηση.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. Μπορείτε να αποσύρετε το υπόλοιπο των πραγματικών σας χρημάτων (Η κατάθεσή σας και τυχόν κέρδη που δημιουργούνται από την κατάθεση) ανά πάσα στιγμή. Ωστόσο, οποιοδήποτε αίτημα ανάληψης χρημάτων από το υπόλοιπο των πραγματικών χρημάτων σας πριν από την ολοκλήρωση της Απαίτησης θα προκαλέσει την πλήρη κατάργηση των χρημάτων μπόνους από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα. τυχόν εκκρεμή μπόνους θα αφαιρεθούν επίσης.
      14. Θα είστε αποκλειστικά υπεύθυνοι για την πληρωμή τυχόν σχετικών φόρων που επιβάλλονται σε σχέση με την παραλαβή των χρημάτων μπόνους.
      15. Η προσφορά μπόνους μπορεί να υπόκειται σε συγκεκριμένους όρους και προϋποθέσεις προώθησης, που παρέχονται σε εσάς στο ισχύον υλικό μάρκετινγκ, το οποίο πρέπει να διαβαστεί σε συνδυασμό με αυτούς τους όρους και προϋποθέσεις.
      16. Σε περίπτωση που η Εταιρεία θεωρεί ότι ενήργησε κακή πίστη σε σχέση με ένα μπόνους ή / και προσπάθησε να κάνει κατάχρηση μπόνους, θα καταστεί μη επιλέξιμος να λάβετε τα χρήματα μπόνους. Η κατάχρηση περιλαμβάνει, αλλά δεν περιορίζεται σε, την προσπάθεια δημιουργίας αθέμιτου πλεονεκτήματος, την εγγραφή πολλών λογαριασμών στο δίκτυο της Εταιρείας για να επωφεληθείτε από οποιοδήποτε μπόνους ή / και τη λήψη του μπόνους, στοιχηματισμού, μόνος ή μαζί με άλλους, με τρόπο που παρέχει εγγυημένα κέρδη ανεξάρτητα από το αποτέλεσμα του στοιχήματος.
      17. Οποιαδήποτε μη ασήμαντη παραβίαση αυτού του κεφαλαίου παρέχει στην Εταιρεία τη δυνατότητα να ακυρώσει και να ανακαλέσει τα χρήματα μπόνους και ο Λογαριασμός σας μπορεί να κλείσει.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Δωρεάν μπόνους χρημάτων
        • Όλα τα δωρεάν μπόνους χρημάτων και τα κέρδη που δημιουργούνται από αυτά αποτελούν μέρος των χρημάτων μπόνους.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν χρημάτων θα μετατραπούν σε πραγματικά χρήματα μόνο αφού στοιχηματίσετε 50 (πενήντα) φορές το άθροισμα του αρχικού ποσού του μπόνους (η «Απαίτηση»). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 30 (τριάντα) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα. για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 30 (τριάντα) ημερών.
        • Η μετατροπή των χρημάτων μπόνους από ένα δωρεάν μπόνους χρημάτων σε πραγματικά χρήματα περιορίζεται σε ένα ποσό ίσο με 3 (τρεις) φορές το αρχικό άθροισμα του μπόνους. Οποιοδήποτε ποσό των χρημάτων μπόνους που υπερβαίνει το όριο μετατροπής δεν θα μετατραπεί σε πραγματικά χρήματα και θα αφαιρεθεί από το υπόλοιπο μπόνους σας.
      20. Δωρεάν περιστροφές
        • Τα κέρδη που δημιουργούνται από τις δωρεάν περιστροφές θεωρούνται ως το αρχικό άθροισμα του ισχύοντος μπόνους.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν περιστροφής θα μετατραπούν σε πραγματικά χρήματα μόνο αφού στοιχηματίσετε 50 (πενήντα) φορές το αρχικό άθροισμα αυτού του μπόνους (δηλαδή, τα κέρδη που δημιουργήθηκαν από τα αρχικά δωρεάν περιστροφές) (η «Απαίτηση»). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 7 (επτά) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα και δεν θα έχετε δικαίωμα οι δωρεάν περιστροφές για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 7 (επτά) ημερών.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Δωρεάν στοιχήματα
        • Τα κέρδη που δημιουργούνται από τα δωρεάν στοιχήματα (μείον το άθροισμα των δωρεάν στοιχημάτων που στοιχηματίζονται) θα προστεθούν στα χρήματα μπόνους σας.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν στοιχήματος θα μετατραπούν σε πραγματικά χρήματα μόνο αφού ποντάρετε 10 (δέκα) φορές το αρχικό άθροισμα αυτού του μπόνους (δηλαδή, τα κέρδη που δημιουργήθηκαν από το αρχικό δωρεάν στοίχημα) (η "Απαίτηση"). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 7 (επτά) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα και δεν θα έχετε δικαίωμα τα δωρεάν στοιχήματα για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 7 (επτά) ημερών. Το Γεγονός στο οποίο στοιχηματίζεται το δωρεάν στοίχημα και / ή μπόνους πρέπει να λήξει και να έχει αποτέλεσμα πριν από τη λήξη του μπόνους για τους σκοπούς της απαίτησης των 7 (επτά) ημερών.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Εξουσίες και Αρχές της Εταιρείας

      1. Η Εταιρεία θα καταβάλει εμπορικά εύλογες προσπάθειες για να αποτρέψει οποιαδήποτε δυσλειτουργία στη δραστηριότητα του Ιστότοπου και τυχόν σφάλματα σχετικά με Γεγονότα και / ή στοιχήματα, συμπεριλαμβανομένων, ενδεικτικά, τυχόν σφαλμάτων στις αποδόσεις, των ονομάτων των συμμετεχόντων στις Εκδηλώσεις, των μειονεκτημάτων και / ή οποιοδήποτε άλλο στοιχείο του στοιχήματος. Ωστόσο, σε περίπτωση τεχνικής αστοχίας (ή οποιουδήποτε άλλου λάθους) στα συστήματα της Ιστοσελίδας για οποιονδήποτε λόγο, η Εταιρεία θα έχει το δικαίωμα να ακυρώσει τη συμμετοχή σας σε οποιοδήποτε από τα Παιχνίδια, σχετικά με το οποίο έχει προκληθεί δυσλειτουργία. Σε μια τέτοια εκδήλωση, η ευθύνη και η ευθύνη μας θα περιορίζονται μόνο στο τέλος συμμετοχής ή / και στο ποσό στοιχήματος που πληρώσατε από εσάς για συμμετοχή σε τέτοιο παιχνίδι και ο Λογαριασμός σας θα πιστωθεί με τέτοιο τέλος συμμετοχής ή / και στοίχημα ανάλογα.
      2. Η Εταιρεία διατηρεί το δικαίωμα να ακυρώσει, να τερματίσει, να τροποποιήσει ή να αναστείλει τις Υπηρεσίες εάν για οποιονδήποτε λόγο, οι Υπηρεσίες δεν μπορούν να διεξαχθούν όπως έχει προγραμματιστεί, συμπεριλαμβανομένων, ενδεικτικά, μόλυνσης από ιούς υπολογιστών, σφάλματα, παραβίαση ή μη εξουσιοδοτημένη παρέμβαση, απάτη, τεχνική αποτυχίες ή οποιαδήποτε άλλη αιτία πέρα από τον έλεγχο της Εταιρείας. Εάν τυχόν λάθη έχουν ως αποτέλεσμα την απονομή κερδών σε εσάς ή σε αύξηση των κερδών που οφείλονται ή καταβάλλονται σε Εσάς, δεν θα δικαιούστε αυτά τα κέρδη. Θα ενημερώσετε αμέσως την Εταιρεία για το σφάλμα και θα επιστρέψετε τυχόν κέρδη που πιστώθηκαν στον Λογαριασμό σας κατά λάθος στην Εταιρεία (σύμφωνα με τις οδηγίες της Εταιρείας) ή η Εταιρεία μπορεί, κατά την κρίση της, να αφαιρέσει ένα ποσό ίσο με αυτά τα κέρδη από τον Λογαριασμό σας ή συμψηφίστε το ποσό αυτό έναντι τυχόν χρημάτων που σας οφείλονται από την Εταιρεία.
      3. Η Εταιρεία διατηρεί το δικαίωμα να ακυρώσει, να τερματίσει, να τροποποιήσει ή να αναστείλει τις Υπηρεσίες της σε Εσάς κατά τη διακριτική της ευχέρεια, δεδομένου ότι η Εταιρεία θα σας δώσει σαφή ειδοποίηση γραπτώς για την απόφασή της. υπό την προϋπόθεση ότι αυτό δεν θα επηρεάσει τυχόν δικαιώματα που σας έχουν ήδη παραχωρηθεί.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Επιφυλάξεις σχετικά με την ευθύνη μας

      1. Δεν είμαστε υπεύθυνοι για οποιοδήποτε σφάλμα, παράλειψη, διακοπή, διαγραφή, ελάττωμα, καθυστέρηση λειτουργίας ή μετάδοσης, αποτυχία γραμμής επικοινωνιών, κλοπή ή καταστροφή ή μη εξουσιοδοτημένη πρόσβαση ή τροποποίηση δεδομένων ή πληροφοριών και για οποιαδήποτε άμεση ή έμμεση απώλεια που προκύπτει από αυτά περιστατικά. Δεν είμαστε υπεύθυνοι για τυχόν προβλήματα ή τεχνική δυσλειτουργία οποιουδήποτε δικτύου ή γραμμών, Wi-Fi, Bluetooth, υπολογιστές, συστήματα, διακομιστές ή παρόχους, εξοπλισμό υπολογιστών, λογισμικό ή email λόγω τεχνικών προβλημάτων ή κυκλοφοριακής συμφόρησης στο Διαδίκτυο ή σε οποιοδήποτε άλλο ιστότοπος, ιστότοπος για κινητά ή εφαρμογή για κινητά. Δεν θα είμαστε υπεύθυνοι ή υπεύθυνοι απέναντί σας σε περίπτωση συστημάτων ή επικοινωνιών, σφαλμάτων ή ιών που σχετίζονται με τις Υπηρεσίες ή / και τον Λογαριασμό σας ή που θα έχουν ως αποτέλεσμα ζημιά στο υλικό ή / και στο λογισμικό ή / και στα δεδομένα σας.
      2. Σε καμία περίπτωση δεν θα είμαστε υπεύθυνοι για οποιεσδήποτε άμεσες, έμμεσες, τυχαίες, ειδικές ή επακόλουθες ζημίες ή ζημίες για απώλεια κερδών, εσόδων, δεδομένων ή χρήσης που υπέστη εσείς ή οποιοσδήποτε τρίτος, είτε σε αγωγή για σύμβαση είτε αδικοπραξία, που προκύπτει από την πρόσβαση ή τη χρήση του Ιστότοπου, των Υπηρεσιών ή / και με άλλο τρόπο.
      3. Δεν κάνουμε καμία δήλωση σχετικά με την καταλληλότητα, την αξιοπιστία, τη διαθεσιμότητα, την επικαιρότητα και την ακρίβεια των πληροφοριών, του λογισμικού, των προϊόντων και των Υπηρεσιών που περιέχονται ή / και προσφέρονται στην Ιστοσελίδα για οποιονδήποτε σκοπό. Όλες οι πληροφορίες, το λογισμικό, τα προϊόντα και οι Υπηρεσίες παρέχονται "ως έχουν" χωρίς καμία εγγύηση. Διαγράφουμε όλες τις εγγυήσεις σχετικά με πληροφορίες, λογισμικό, προϊόντα και Υπηρεσίες που περιέχονται ή προσφέρονται στον Ιστότοπο, είτε ρητές είτε σιωπηρές.
      4. Δεν θα έχουμε καμία ευθύνη σχετικά με οποιαδήποτε ζημιά ή απώλεια που προκλήθηκε λόγω εξάρτησης, οποιουδήποτε τύπου, από τις πληροφορίες ή οποιαδήποτε άλλη δημοσίευση ή περιεχόμενο που εμφανίζεται στον Ιστότοπο και σας προσκαλούμε να επαληθεύσετε τις πληροφορίες που δημοσιεύονται στον Ιστότοπο.
      5. Δεν θα είμαστε υπεύθυνοι για τυχόν ενέργειες ή παραλείψεις του παρόχου υπηρεσιών διαδικτύου ή οποιουδήποτε άλλου τρίτου μέρους που σας παρέχει πρόσβαση στον Ιστότοπο ή στις Υπηρεσίες.
      6. Αποδέχεστε και συμφωνείτε ότι η γεννήτρια τυχαίων αριθμών θα καθορίσει τα τυχαία παραγόμενα συμβάντα που απαιτούνται σε σχέση με τις Υπηρεσίες και όπου το αποτέλεσμα που λαμβάνετε από εσάς έρχεται σε αντίθεση με το αποτέλεσμα που εμφανίζεται στον διακομιστή της Εταιρείας (ή διακομιστές που λειτουργούν για λογαριασμό της Εταιρείας από τρίτα μέρη), το αποτέλεσμα που εμφανίζεται στον διακομιστή της Εταιρείας (ή σε διακομιστές που λειτουργούν για λογαριασμό της Εταιρείας από τρίτα μέρη) υπερισχύει σε κάθε περίπτωση. Καταλαβαίνετε και συμφωνείτε ότι τα αρχεία της Εταιρείας (ή τα αρχεία που διατηρούνται για λογαριασμό της) θα είναι η τελική αρχή για τον καθορισμό των όρων από τη χρήση των Υπηρεσιών από εσάς.
      7. Θα χρησιμοποιήσετε τον Ιστότοπο και τις Υπηρεσίες με δική σας ευθύνη και δεν θα είμαστε υπεύθυνοι για οποιαδήποτε ζημιά ή απώλεια που θα υποστείτε ως αποτέλεσμα τροποποιήσεων, βελτίωσης, τερματισμού, αναστολής ή διακοπής της Ιστοσελίδας ή οποιασδήποτε από τις Υπηρεσίες. Δεν θα είμαστε υπεύθυνοι για οποιαδήποτε ζημιά ή απώλεια που θα υποστείτε ως αποτέλεσμα της χρήσης σας ή της εξάρτησής σας από το περιεχόμενο οποιασδήποτε ιστοσελίδας, ιστότοπου για κινητά ή / και εφαρμογών για κινητά στην οποία εμφανίζονται σύνδεσμοι στον Ιστότοπο.
      8. Ο ιστότοπος, οι υπηρεσίες, το περιεχόμενο του ιστότοπου και το λογισμικό που χρησιμοποιείται σε αυτό παρέχονται "ως έχει" και δεν παρέχουμε καμία εγγύηση ή εκπροσώπηση, είτε ρητή είτε σιωπηρή (είτε από το νόμο, το καταστατικό ή με άλλο τρόπο), συμπεριλαμβανομένων, ενδεικτικά, των σιωπηρών εγγυήσεις και προϋποθέσεις εμπορευσιμότητας, ικανοποιητική ποιότητα, καταλληλότητα για συγκεκριμένο σκοπό, πληρότητα ή ακρίβεια, μη παραβίαση των δικαιωμάτων τρίτων ή των εφαρμοστέων νόμων και κανονισμών σχετικά με τον Ιστότοπο, τις Υπηρεσίες, το περιεχόμενο της Ιστοσελίδας και το λογισμικό που χρησιμοποιείται σε σχέση με αυτό ή ότι ο Ιστότοπος, οι Υπηρεσίες, το περιεχόμενο της Ιστοσελίδας και το λογισμικό που χρησιμοποιείται σε σχέση με αυτό θα είναι αδιάλειπτα, έγκαιρα, ασφαλή ή χωρίς σφάλματα ή ότι τα ελαττώματα θα διορθωθούν ή θα είναι απαλλαγμένα από ιούς ή σφάλματα ή ως προς τα αποτελέσματα ή ακρίβεια οποιωνδήποτε πληροφοριών μέσω του ιστότοπου ή των υπηρεσιών.

      Μ. Διανοητική ιδιοκτησία

      1. Όλα τα δικαιώματα, συμπεριλαμβανομένων των δικαιωμάτων πνευματικής ιδιοκτησίας (π.χ. διπλώματα ευρεσιτεχνίας, πνευματικά δικαιώματα, εμπορικά σήματα, σήματα υπηρεσιών, λογότυπα, εμπορικές ονομασίες, τεχνογνωσία ή οποιοδήποτε άλλο δικαίωμα πνευματικής ιδιοκτησίας) σχετικά με τον Ιστότοπο και όλο το περιεχόμενό του (συμπεριλαμβανομένων, αλλά όχι περιορίζεται σε, προγράμματα, αρχεία, βίντεο, ήχος, εικόνες, γραφικά, εικόνες, κείμενο και λογισμικό) ή / και Υπηρεσίες (συλλογικά τα "Δικαιώματα"), είναι και θα παραμείνουν η αποκλειστική και αποκλειστική ιδιοκτησία της Εταιρείας ή / και οποιουδήποτε άλλου των αδειών του. Δεν μπορείτε να χρησιμοποιήσετε κανένα από τα Δικαιώματα χωρίς τη ρητή προηγούμενη έγγραφη έγκριση της Εταιρείας, εκτός από τους παρόντες Όρους και Προϋποθέσεις και δεν θα αποκτήσετε, με τη χρήση των Υπηρεσιών ή με άλλο τρόπο, κανένα δικαίωμα σε οποιοδήποτε από τα Δικαιώματα. Χωρίς παρέκκλιση από τα παραπάνω, απαγορεύεται αυστηρά: (i) αντιγραφή. αναδιανομή, δημοσίευση, αντίστροφη μηχανική, αποσύνθεση, αποσυναρμολόγηση, τροποποίηση, μετάφραση ή προσπάθεια πρόσβασης στον πηγαίο κώδικα των Υπηρεσιών ή / και του Ιστότοπου, (ii) δημιουργία παράγωγων έργων του πηγαίου κώδικα · (iii) πώληση, εκχώρηση, αδειοδότηση, αδειοδότηση, μεταφορά, διανομή των Υπηρεσιών και (iv) διάθεση των Υπηρεσιών ή / και της Ιστοσελίδας σε οποιονδήποτε τρίτο.

      Ν. Υποστήριξη πελατών

      1. Μπορείτε να επικοινωνήσετε με την Εταιρεία σε σχέση με οτιδήποτε σχετίζεται με τον Ιστότοπο ή / και τις Υπηρεσίες ανά πάσα στιγμή μέσω της υποστήριξης πελατών μας, η οποία είναι διαθέσιμη στο customersupport@instantgamesupport.com
      2. Οποιαδήποτε επικοινωνία με την υποστήριξη πελατών της Εταιρείας θα γίνεται με τη μέγιστη δυνατή προσοχή και χωρίς καθυστέρηση από τους εκπροσώπους υποστήριξης πελατών της Εταιρείας και θα προωθηθεί στα αρμόδια άτομα όπου είναι απαραίτητο.
      3. Η Εταιρεία δεν θα ανεχτεί οποιαδήποτε καταχρηστική συμπεριφορά που επιδεικνύετε από εσάς έναντι των υπαλλήλων της Εταιρείας. Σε περίπτωση που η Εταιρεία, κατά την απόλυτη διακριτική της ευχέρεια, κρίνει ότι η συμπεριφορά σας, μέσω τηλεφώνου, ζωντανής συνομιλίας, email ή άλλως, ήταν καταχρηστική ή υποτιμητική για οποιονδήποτε από τους υπαλλήλους της Εταιρείας, η Εταιρεία μπορεί, κατά την απόλυτη κρίση της, αναστολή του λογαριασμού σας (συμπεριλαμβανομένου του παγώματος όλων των χρημάτων που έχουν κατατεθεί εντός) και ακύρωση όλων των μπόνους, κερδών και κερδών μπόνους στον λογαριασμό σας.

      O. Καταγγελίες και διαφωνίες

      1. Εάν έχετε οποιοδήποτε λόγο να παραπονεθείτε για οτιδήποτε, παρακαλούμε επικοινωνήστε μαζί μας στο complaint@instantgamesupport.com. Θα αντιμετωπίσουμε το παράπονό σας και όλες οι διαφορές θα επιλυθούν όσο το δυνατόν γρηγορότερα και λογικά.
      2. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), μπορείτε να υποβάλετε καταγγελίες για 6 μήνες από την ημερομηνία του συμβάντος για το οποίο υποβάλλετε καταγγελία.
      3. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), θα αναγνωρίσουμε την παραλαβή της καταγγελίας σας εντός 24 ωρών και θα διασφαλίσουμε ότι ολόκληρη η διαδικασία παραπόνων θα διαρκέσει όχι περισσότερο από οκτώ εβδομάδες από την υποβολή της αρχικής καταγγελίας όπως απαιτείται από Διάταξη κωδικού SR 6.1.1.2, σε ποιο σημείο η Εταιρεία θα επικοινωνήσει μαζί σας αναφέροντας την τελική απόφαση της καταγγελίας, δηλώνοντας ότι είναι το τέλος της διαδικασίας καταγγελιών μαζί με τον τρόπο προώθησης της καταγγελίας σας σε μια ανεξάρτητη οντότητα ΕΕΔ εάν επιθυμείτε να το κάνετε Έτσι.
      4. Εάν δεν είμαστε σε θέση να επιλύσουμε ένα παράπονο ή διαφωνία με οποιαδήποτε από τις εσωτερικές μας διαδικασίες, έχετε το δικαίωμα να παραπέμψετε τη διαφορά σε μια εναλλακτική οντότητα επίλυσης διαφορών (ADR). Η ισχύουσα οντότητα ADR είναι η Ανεξάρτητη Υπηρεσία Διαδικασίας Στοιχηματισμού (IBAS) δωρεάν. Μπορείτε να επικοινωνήσετε με το IBAS ως εξής:
        Είτε μέσω μιας ηλεκτρονικής φόρμας κριτικής που διατίθεται στη διεύθυνση http://www.ibas-uk.com στην αρχική σελίδα - μπορεί να ζητηθεί και μια φόρμα μέσω τηλεφώνου (αριθμός τηλεφώνου 0207 347 5883).
        Ή οι πελάτες μπορούν επίσης να γράψουν σε:
        Ανεξάρτητη υπηρεσία απονομής στοιχημάτων
        Τ.Θ. 62639
        Λονδίνο
        EC3P 3AS

      Π. Διάφορα

      1. Αυτοί οι Όροι και Προϋποθέσεις και η σχέση μεταξύ Εσάς και Εμάς διέπονται από, και ερμηνεύονται και ερμηνεύονται σύμφωνα με τους νόμους της Μάλτας και υποβάλετε αμετάκλητα στην αποκλειστική δικαιοδοσία των αρμόδιων δικαστηρίων της Μάλτας σχετικά με οποιαδήποτε διαφορά σχετικά με εγκυρότητα, παραβίαση, ερμηνεία, απόδοση ή άλλο τρόπο που προκύπτει από ή σε σχέση με αυτούς τους Όρους και Προϋποθέσεις και τη σχέση μεταξύ Εσάς και Εμάς. Υπό την προϋπόθεση, ωστόσο, ότι τίποτα από αυτούς τους Όρους και Προϋποθέσεις δεν θα αποκλείει την εφαρμογή των νόμων της Αγγλίας σχετικά με οτιδήποτε ισχύει για την άδεια της Επιτροπής Τζόγου της Εταιρείας.
      2. Η Εταιρεία μπορεί, ανά πάσα στιγμή, να συμψηφίσει τυχόν θετικά υπόλοιπα στον Λογαριασμό σας έναντι οποιουδήποτε ποσού οφείλετε από εσάς στην Εταιρεία.
      3. Η Εταιρεία μπορεί να μεταβιβάσει ή να εκχωρήσει οποιοδήποτε και όλα τα δικαιώματα και τις υποχρεώσεις της σύμφωνα με το παρόν σε οποιονδήποτε τρίτο. χωρίς παρέκκλιση από τα παραπάνω, ο Ιστότοπος ή / και οποιαδήποτε από τις Υπηρεσίες μπορεί να λειτουργεί από τρίτους. Δεν μπορείτε να μεταβιβάσετε, να εκχωρήσετε ή να δεσμεύσετε με οποιονδήποτε τρόπο οποιοδήποτε από τα δικαιώματα ή τις υποχρεώσεις σας βάσει αυτών των Όρων και Προϋποθέσεων.
      4. Εκτός αν αναφέρεται ρητά στους παρόντες Όρους και Προϋποθέσεις, τίποτα σε αυτούς τους Όρους και Προϋποθέσεις δεν θα: (i) ερμηνεύεται ως δημιουργία οποιασδήποτε αντιπροσωπείας, ρύθμισης, εμπιστοσύνης εμπιστευτικών σχέσεων ή οποιασδήποτε παρόμοιας σχέσης μεταξύ Εσάς και Εμάς, (ii) να δημιουργήσετε ή να παραχωρήσετε οποιαδήποτε δικαιώματα ή οφέλη σε οποιονδήποτε τρίτο ή / και (iii) να σας παραχωρήσετε οποιοδήποτε συμφέρον ασφαλείας σε οποιοδήποτε περιουσιακό στοιχείο της Εταιρείας, συμπεριλαμβανομένου (αλλά δεν περιορίζεται σε) οποιοδήποτε ποσό που διατηρείται στον Λογαριασμό σας.
      5. Μπορούμε να σας παρέχουμε ειδοποιήσεις σχετικά με ή σε σχέση με αυτούς τους Όρους και Προϋποθέσεις σε ένα ηλεκτρονικό ταχυδρομείο ή / και μέσω του Ιστότοπου και μια τέτοια ειδοποίηση θα θεωρείται ότι έχει ληφθεί από εσάς εντός 24 ωρών από τη στιγμή που σας αποστέλλεται σε τον προαναφερθέντα τρόπο.
      6. Καμία αποτυχία ή καθυστέρηση από την πλευρά μας στην άσκηση οποιουδήποτε δικαιώματος, εξουσίας ή αποκατάστασης βάσει αυτής δεν θα λειτουργεί ως παραίτηση από αυτήν, ούτε οποιαδήποτε μερική ή μερική άσκηση οποιουδήποτε τέτοιου δικαιώματος, εξουσίας ή αποκατάστασης αποκλείει οποιαδήποτε άλλη ή περαιτέρω άσκηση αυτού ή την άσκηση οποιουδήποτε άλλου άλλο δικαίωμα, εξουσία ή αποκατάσταση.
      7. Εάν οποιαδήποτε διάταξη των παρόντων Όρων και Προϋποθέσεων κρίνεται από δικαστήριο αρμόδιας δικαιοδοσίας ως μη εκτελεστή σύμφωνα με την ισχύουσα νομοθεσία, τότε αυτή η διάταξη θα εξαιρείται από αυτούς τους Όρους και Προϋποθέσεις και οι υπόλοιποι από αυτούς τους Όρους και Προϋποθέσεις θα ερμηνεύονται σαν να ήταν τέτοια διάταξη. αποκλείεται και είναι εκτελεστή σύμφωνα με τους όρους της · υπό την προϋπόθεση, ωστόσο, ότι σε αυτήν την περίπτωση, αυτοί οι Όροι και Προϋποθέσεις θα ερμηνεύονται έτσι ώστε να παράγουν αποτελέσματα, στο μέγιστο βαθμό που συνάδουν και επιτρέπονται από το εφαρμοστέο δίκαιο, στην έννοια και την πρόθεση της εξαιρούμενης διάταξης, όπως καθορίζεται από αυτό το δικαστήριο αρμόδιας δικαιοδοσίας .

      Ε. Γλωσσικές διαφορές

      1. Οι Όροι και Προϋποθέσεις έχουν συνταχθεί στην αγγλική γλώσσα. Σε περίπτωση ασυμφωνίας μεταξύ των εννοιών οποιωνδήποτε μεταφρασμένων εκδόσεων αυτών των Όρων και Προϋποθέσεων και της έκδοσης στην αγγλική γλώσσα, υπερισχύει η έννοια της έκδοσης στην αγγλική γλώσσα.

      Έκδοση 1.2.9 - 14.07.2020

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    SlotJar.com's Terms & Conditions:

      A. Γενικά

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 εκδόθηκε στις 16 Απριλίου 2013 και έχει άδεια και ρυθμίζεται από την Επιτροπή Τζόγου, Αριθμός άδειας 000-039335-R-319313-016.
      2. Αυτοί οι όροι και προϋποθέσεις ("Όροι και Προϋποθέσεις") διέπουν τη χρήση ("Εσείς", "Σας" ή "Παίκτης") των διαδικτυακών και κινητών υπηρεσιών παιχνιδιού που σας παρέχονται από την Εταιρεία. Αυτοί οι Όροι και Προϋποθέσεις πρέπει να διαβάσετε προσεκτικά από Εσάς στο σύνολό τους πριν από τη χρήση των Υπηρεσιών από εσάς. Λάβετε υπόψη ότι αυτοί οι Όροι και Προϋποθέσεις αποτελούν νομικά δεσμευτική συμφωνία μεταξύ Εσάς και της Εταιρείας.
      3. Αυτοί οι Όροι και Προϋποθέσεις ενσωματώνουν την Πολιτική απορρήτου μας και τους Κανόνες Στοιχημάτων, συμφωνώντας με αυτούς τους Όρους και Προϋποθέσεις Επιβεβαιώνετε ότι αποδέχεστε επίσης και αποδέχεστε την Πολιτική απορρήτου μας και τους Κανόνες στοιχημάτων (Μπορείτε να ανατρέξετε στην Πολιτική απορρήτου μας από κάνοντας κλικ εδώ και αναθεωρήστε τους Κανόνες Στοιχημάτων από το κάνοντας κλικ εδώ.)

      Β. Ορισμοί

      1. Σε αυτούς τους Όρους και Προϋποθέσεις, οι ακόλουθες λέξεις και φράσεις (εκτός αν το περιεχόμενο απαιτεί διαφορετικά) έχουν τις έννοιες που αναφέρονται δίπλα τους:
        • £ - shall mean the currency with which You registered Your Account.
        • Ως "Λογαριασμός" νοείται ένας προσωπικός λογαριασμός που ανοίγεται από ένα άτομο, αποκλειστικά για ένα τέτοιο άτομο για να επιτρέπει σε αυτό το άτομο να παίζει τα Παιχνίδια στην Ιστοσελίδα.
        • "Στοίχημα" σημαίνει ένα στοίχημα που τοποθετείτε από εσάς σε ένα Γεγονός.
        • "Παιχνίδια" σημαίνει οποιοδήποτε από τα παιχνίδια που διατίθενται στον Ιστότοπο συμπεριλαμβανομένων των Εκδηλώσεων.
        • "Εκδήλωση" σημαίνει οποιοδήποτε γεγονός στο οποίο είναι διαθέσιμο ένα Στοίχημα στον Ιστότοπο.
        • "Περιορισμένες περιοχές": οι ακόλουθες χώρες: Αυστραλία, Βέλγιο, Μπελίζ, Βρετανικές Παρθένοι Νήσοι, Βουλγαρία, Κροατία, Κύπρος, Δανία, Γαλλία, Ελλάδα, Ουγγαρία, Ισραήλ, Ιταλία, Λιθουανία, Λουξεμβούργο, Πορτογαλία, Ρουμανία, Σερβία, Σλοβενία, Ισπανία, Τουρκία και Ηνωμένες Πολιτείες της Αμερικής και πρόσθετες δικαιοδοσίες που αποκλείονται από την Εταιρεία κατά τη διακριτική της ευχέρεια. Αυτή η λίστα μπορεί να τροποποιείται από την Εταιρεία, κατά την αποκλειστική της κρίση, κατά καιρούς.
        • Ως "Υπηρεσίες" νοούνται τα Παιχνίδια της Εταιρείας και τυχόν άλλες υπηρεσίες και δραστηριότητες που προσφέρονται στον Ιστότοπο.
        • "Καταγγελία" σημαίνει έκφραση δυσαρέσκειας σε σχέση με τις Υπηρεσίες που παρέχονται όπως αναφέρεται στο κεφάλαιο Ο παρακάτω.
        • "Διαφωνία" σημαίνει καταγγελία που δεν έχει επιλυθεί από την Εταιρεία όπως ορίζεται στους παρόντες Όρους και Προϋποθέσεις εντός της αρχικής περιόδου των 8 εβδομάδων που αναφέρεται στο κεφάλαιο Ο παρακάτω.
        • "Ιστότοπος" σημαίνει κάθε ιστότοπο ή / και ιστότοπο για κινητά ή / και εφαρμογές για κινητά που ανήκουν, λειτουργούν ή φιλοξενούνται από την Εταιρεία.
        • "Εμείς", "Μας" ή "Εμείς" θα σημαίνει την Εταιρεία ή / και οποιεσδήποτε θυγατρικές, συνεργάτες, υπαλλήλους, διευθυντές, αξιωματικούς, πράκτορες, προμηθευτές, συμβούλους και εργολάβους.

      Γ. Υποταγή στους Όρους και Προϋποθέσεις και το δεσμευτικό αποτέλεσμα αυτών

      1. Χρησιμοποιώντας τον Ιστότοπο, εγγραφείτε στον Ιστότοπο ή συμμετέχοντας σε μία από τις Υπηρεσίες, Συμφωνείτε να δεσμεύεστε και να ενεργείτε σύμφωνα με τους Όρους και Προϋποθέσεις, καθώς ενδέχεται να ενημερώνονται κατά καιρούς, χωρίς καμία κράτηση.
      2. Η Εταιρεία διατηρεί το δικαίωμά της να τροποποιεί αυτούς τους Όρους και Προϋποθέσεις ανά πάσα στιγμή, κατά την απόλυτη και αποκλειστική κρίση της. Θα ειδοποιηθείτε για τυχόν αλλαγές στους Όρους και Προϋποθέσεις πριν από την έναρξη ισχύος των αλλαγών. Κάθε στοίχημα που έχει γίνει πριν από την έναρξη ισχύος των αναθεωρημένων Όρων και Προϋποθέσεων θα διέπεται από τους Όρους και Προϋποθέσεις που ισχύουν κατά την τοποθέτηση του στοιχήματος. Εάν δεν επιθυμείτε να δεσμευτείτε από μια τέτοια τροποποίηση, πρέπει να σταματήσετε να χρησιμοποιείτε τον ιστότοπο και τις υπηρεσίες. Εάν επιθυμείτε να σταματήσετε να χρησιμοποιείτε τον Ιστότοπο και τις Υπηρεσίες μετά από οποιαδήποτε αλλαγή στους Όρους και Προϋποθέσεις, μπορείτε να αποσύρετε όλα τα διαθέσιμα χρήματα και να κλείσετε τον Λογαριασμό σας σύμφωνα με αυτούς τους Όρους και Προϋποθέσεις.
      3. Αυτοί οι Όροι και Προϋποθέσεις αντικαθιστούν όλες τις προηγούμενες συμφωνίες μεταξύ των μερών σε σχέση με το αντικείμενο της και αποτελούν το σύνολο και ολόκληρη τη συμφωνία μεταξύ Εσάς και της Εταιρείας. Επιβεβαιώνετε ότι, συμφωνώντας να αποδεχτείτε αυτούς τους Όρους και Προϋποθέσεις, δεν έχετε στηριχθεί σε καμία εκπροσώπηση, εκτός από οποιαδήποτε ρητή εκπροσώπηση που έγινε από την Εταιρεία στους παρόντες Όρους και Προϋποθέσεις.

      Δ. Ποιος έχει δικαίωμα συμμετοχής

      1. Μπορείτε να χρησιμοποιήσετε τις Υπηρεσίες μόνο εάν συμμορφώνεστε με όλα τα ακόλουθα:
        • Είστε τουλάχιστον δεκαοκτώ (18) ετών ή νόμιμης ηλικίας, όπως ορίζεται από τους νόμους της χώρας στην οποία ζείτε (όποιο είναι υψηλότερο). από αυτή την άποψη, η Εταιρεία επιθυμεί να επιστήσει την προσοχή σας στο γεγονός ότι ο ανήλικος τζόγος είναι αδίκημα.
        • Είστε ο κάτοχος μιας έγκυρης μεθόδου πληρωμής (ή εξουσιοδοτηθείτε να χρησιμοποιήσετε έναν έγκυρο τρόπο πληρωμής από τον κάτοχο αυτής της έγκυρης μεθόδου πληρωμής).
        • Δεν παραβιάζετε κανένα νόμο ή κανονισμό ως αποτέλεσμα της χρήσης των Υπηρεσιών. Σε αυτό το πλαίσιο, συμφωνείτε ότι εάν διαμένετε ή βρίσκεστε σε οποιαδήποτε δικαιοδοσία που απαγορεύει τη χρήση των Υπηρεσιών που προσφέρονται στον Ιστότοπο (συμπεριλαμβανομένου χωρίς περιορισμό οποιασδήποτε από τις Περιορισμένες Περιοχές), δεν θα συμμετέχετε στην απαγορευμένη δραστηριότητα.
        • Δεν είστε παίκτης ή αλλιώς έχετε οποιαδήποτε σύνδεση ή μπορεί να έχετε οποιαδήποτε επιρροή σε ένα Γεγονός ή / και οποιοδήποτε αποτέλεσμα ενός στοιχήματος.
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence εδώ και για τη λίστα των ιστότοπων στο πλαίσιο της Αρχής τυχερών παιχνιδιών της Μάλτας εδώ; και
        • Δεν έχετε εγγραφεί στο εθνικό πρόγραμμα αυτοαποκλεισμού τυχερών παιχνιδιών του Ηνωμένου Βασιλείου, γνωστό ως Gamstop.
      2. Οι Υπηρεσίες προορίζονται μόνο για Παίκτες που δεν απαγορεύονται από τους νόμους οποιασδήποτε ισχύουσας δικαιοδοσίας από τζόγο στο Διαδίκτυο ή / και σε κινητές συσκευές. Η Εταιρεία δεν σκοπεύει να σας επιτρέψει να παραβιάσετε την ισχύουσα νομοθεσία. Αντιπροσωπεύετε, εγγυάστε και συμφωνείτε να διασφαλίσετε ότι η από μέρους σας χρήση του Ιστότοπου ή / και των Υπηρεσιών θα συμμορφώνεται με όλους τους ισχύοντες νόμους, καταστατικά και κανονισμούς. Η προσφορά ή η διαθεσιμότητα των Υπηρεσιών δεν θα θεωρείται ή ερμηνεύεται ως προσφορά ή πρόσκληση από εμάς να χρησιμοποιήσουμε τις Υπηρεσίες, εάν διαμένετε σε μέρος όπου αυτή η χρήση απαγορεύεται επί του παρόντος από το νόμο (συμπεριλαμβανομένων, χωρίς περιορισμό, των Περιορισμένων Περιοχών), ή όταν η Εταιρεία, κατά την αποκλειστική της κρίση, επιλέγει να μην προσφέρει Υπηρεσίες. Θα είστε αποκλειστικά υπεύθυνοι για τον προσδιορισμό του κατά πόσον η χρήση του Ιστότοπου ή / και των Υπηρεσιών σας είναι νόμιμη στον τόπο όπου ζείτε ή / και χρησιμοποιείτε τον Ιστότοπο ή / και τις Υπηρεσίες. Δεν κάνουμε καμία δήλωση ή εγγύηση, εκφρασμένη ή σιωπηρή, σχετικά με τη νομιμότητα των Υπηρεσιών ή / και του Ιστότοπου ή / και της συμμετοχής οποιουδήποτε ατόμου στις Υπηρεσίες μέσω αυτού του Ιστότοπου και δεν θα είμαστε υπεύθυνοι για οποιαδήποτε παράνομη χρήση του Ιστότοπου από Εσύ. Είναι δική σας ευθύνη να διασφαλίσετε ότι συμμορφώνεστε με όλους τους νόμους που ισχύουν για εσάς πριν εγγραφείτε ή συμμετάσχετε σε οποιαδήποτε από τις Υπηρεσίες μέσω αυτής της Ιστοσελίδας. Θα πρέπει να συμβουλευτείτε νομικό σύμβουλο στην αρμόδια δικαιοδοσία σχετικά με τη νομιμότητα της από μέρους σας χρήσης του Ιστότοπου ή / και των Υπηρεσιών.
      3. Εργαζόμενοι, διευθυντές και αξιωματικοί της Εταιρείας, καθώς και μέλη των οικογενειών τους, θυγατρικές ή θυγατρικές τους, καθώς και όλα τα άλλα πρόσωπα που συνδέονται, άμεσα ή έμμεσα, με τα συστήματα υπολογιστών ή το σύστημα ασφαλείας που χρησιμοποιεί η Εταιρεία, καθώς και με οποιοδήποτε πρόσωπο κατά τη λειτουργία αυτού του Ιστότοπου και την ίδρυσή του, συμπεριλαμβανομένων, ενδεικτικά, διαφημιστικών, προωθητικών και εταιρειών εκπλήρωσης, ασφαλιστικών και νομικών συμβούλων, webmaster και προμηθευτών ιστοσελίδων και μελών της οικογένειάς τους, δεν έχουν δικαίωμα συμμετοχής σε καμία από τις Υπηρεσίες. Για λόγους καλής τάξης διευκρινίζεται ότι οποιοδήποτε άτομο που δεν δικαιούται να συμμετάσχει όπως προαναφέρθηκε - καθώς και οποιοδήποτε άλλο άτομο που αντικαθιστά αυτό το αποκλεισμένο άτομο - δεν έχει επίσης δικαίωμα σε κανένα από τα βραβεία που παρέχονται ή αναφέρονται από τον Ιστότοπο, και η Εταιρεία διατηρεί το δικαίωμα να αναστείλει τον Λογαριασμό (συμπεριλαμβανομένου του παγώματος όλων των χρημάτων που έχουν κατατεθεί εντός) και να ακυρώσει όλα τα μπόνους, τα κέρδη και τα κέρδη μπόνους στον Λογαριασμό.

      Ε. Εγγραφή λογαριασμού

      1. Όποιος ενδιαφέρεται να συμμετάσχει στις Υπηρεσίες είναι υποχρεωμένος να εγγραφεί και να ανοίξει έναν Λογαριασμό στον Ιστότοπο.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. Θα είστε πλήρως και αποκλειστικά υπεύθυνοι να διατηρήσετε εμπιστευτικά τα στοιχεία αναγνώρισής σας και να μην τα μεταφέρετε σε άλλο. Η πλήρης ευθύνη για μη εξουσιοδοτημένη χρήση των λεπτομερειών αναγνώρισής σας ανήκει αποκλειστικά σε εσάς και μόνοι σας θα αναλάβετε όλες τις ευθύνες που απορρέουν από οποιαδήποτε μη εξουσιοδοτημένη χρήση των λεπτομερειών αναγνώρισής σας. Εάν τοποθετήσετε εσφαλμένα, ξεχάσετε ή χάσετε τα Στοιχεία Αναγνώρισής σας λόγω οτιδήποτε άλλο εκτός από το σφάλμα της Εταιρείας, η Εταιρεία δεν θα φέρει καμία ευθύνη για οποιαδήποτε άμεση ή έμμεση απώλεια που σχετίζεται με τέτοιο συμβάν.
      4. Επιτρέπεται να έχετε μόνο έναν λογαριασμό σε αυτόν τον ιστότοπο. Εάν ανοίξετε περισσότερους από έναν λογαριασμούς, η Εταιρεία μπορεί να αποκλείσει ή να κλείσει οποιονδήποτε ή όλους τους λογαριασμούς σας κατά την απόλυτη και απόλυτη κρίση της. Σε αυτήν την περίπτωση η Εταιρεία μπορεί να ακυρώσει τα μπόνους, τα κέρδη και τα κέρδη μπόνους στους Λογαριασμούς, καθώς και να επιστρέψει όλα τα χρήματα που έχουν κατατεθεί στους Λογαριασμούς.
      5. Η Εταιρεία μπορεί κατά τη διακριτική της ευχέρεια και χωρίς να χρειάζεται να αιτιολογήσει, να αρνηθεί να ανοίξει έναν λογαριασμό ή να κλείσει έναν υπάρχοντα λογαριασμό. Ωστόσο, θα τηρηθούν όλες οι συμβατικές υποχρεώσεις που έχουν ήδη αναληφθεί.
      6. Με το παρόν δηλώνετε ότι η εγγραφή του λογαριασμού σας γίνεται προσωπικά από εσάς και όχι από τρίτους.
      7. Με το άνοιγμα ενός λογαριασμού, δηλώνετε, εγγυάστε, αναγνωρίζετε και αναλαμβάνετε ότι (α) τα στοιχεία που υποβάλλετε κατά τη διαδικασία εγγραφής είναι αληθή και σωστά και ότι θα τα ενημερώσετε, αμέσως μετά από οποιαδήποτε αλλαγή σε αυτόν, (β) Ο λογαριασμός σας είναι για την προσωπική σας χρήση μόνο και δεν θα χρησιμοποιηθεί από οποιονδήποτε τρίτο, (γ) τυχόν χρήματα που καταθέτετε στον Λογαριασμό μπορεί και θα χρησιμοποιηθεί από Εσάς αποκλειστικά για να παίξετε τα Παιχνίδια ή / και να χρησιμοποιήσετε τις Υπηρεσίες, (δ) η Εταιρεία είναι δεν είναι χρηματοπιστωτικό ίδρυμα και τυχόν κεφάλαια στον λογαριασμό σας δεν θα συγκεντρώσουν διαφορές σύνδεσης ή / και ενδιαφέροντα, (ε) Έχετε καλή λογική και είστε σε θέση να αναλάβετε την ευθύνη για τις δικές σας ενέργειες, (στ) Είναι δική σας ευθύνη να διαβάσετε και κατανοείτε τους κανόνες και τις διαδικασίες των Παιχνιδιών και ότι καταλαβαίνετε πλήρως αυτούς τους κανόνες και τις διαδικασίες, (ζ) Καταλαβαίνετε ότι η χρήση των Αγώνων συνεπάγεται κίνδυνο απώλειας χρημάτων που στοιχηματίζονται στα Παιχνίδια, (η) Θα συνεργαστείτε με την Εταιρεία και να του παρέχετε όλα τα ζητούμενα τεκμηρίωση με πλήρη, πλήρη και ειλικρινή τρόπο, (i) Έχετε επαληθεύσει και αποφασίσει ότι η χρήση των Υπηρεσιών από εσάς δεν παραβιάζει νόμους ή κανονισμούς οποιασδήποτε δικαιοδοσίας που ισχύει για εσάς, (ι) Είστε αποκλειστικά υπεύθυνοι για την καταγραφή, την πληρωμή και λογοδοσία σε οποιαδήποτε σχετική κυβερνητική, φορολογική ή άλλη αρχή για τυχόν φόρο ή άλλη εισφορά που ενδέχεται να καταβληθεί λόγω της χρήσης της Ιστοσελίδας από εσάς (συμπεριλαμβανομένης, ενδεικτικά, της πληρωμής των κερδών), (κ) Θα χρησιμοποιήσετε τις Υπηρεσίες στο καλή πίστη προς την Εταιρεία και άλλους που χρησιμοποιούν τις Υπηρεσίες, (1) Θα είστε αποκλειστικά υπεύθυνοι για όλες τις απώλειές σας που προκύπτουν από την τοποθέτηση στοιχημάτων στον Ιστότοπο και τη διεξαγωγή των Παιχνιδιών, (μ) η Εταιρεία μπορεί κατά την απόλυτη κρίση της, να αποφασίσει εάν θα ανοίξει , συντήρηση και / ή κλείσιμο του λογαριασμού σας (υπό την προϋπόθεση ότι τηρούνται οι υπάρχουσες συμβατικές υποχρεώσεις), καθώς και αναστολή του λογαριασμού σας (συμπεριλαμβανομένης της δέσμευσης όλων των χρημάτων που έχουν κατατεθεί εντός) και ακύρωση όλων των μπόνους, κερδών και κερδών μπόνους στον λογαριασμό σας - όπου έχετε παραβίασε οποιαδήποτε διάταξη αυτών των Όρων και Προϋποθέσεων, (ιδ) Θα είστε αποκλειστικά υπεύθυνοι για τη διατήρηση της εμπιστευτικότητας των στοιχείων του Λογαριασμού σας (συμπεριλαμβανομένου του ονόματος χρήστη και του κωδικού πρόσβασης που απαιτείται για την εισαγωγή του Λογαριασμού σας), καθώς και για οποιαδήποτε και όλες τις ενέργειες και συναλλαγές που πραγματοποιήθηκαν σε σχέση με με τον λογαριασμό σας από οποιονδήποτε εισάγει τον λογαριασμό σας κατά τη χρήση των στοιχείων σας και όλες αυτές οι ενέργειες και συναλλαγές θα θεωρούνται ως ενέργειες και συναλλαγές που πραγματοποιείτε από εσάς, (o) Θα ενημερώσετε αμέσως την Εταιρεία για τυχόν υποψία μη εξουσιοδοτημένης χρήσης του λογαριασμού σας, ( p) Δεν θα επιστρέψετε καμία χρέωση ή / και να αρνηθείτε ή να αντιστρέψετε οποιαδήποτε πληρωμή που πραγματοποιήσατε από εσάς σε σχέση με τις Υπηρεσίες και θα μας αποζημιώσετε για οποιαδήποτε απώλεια ή ζημία που προκαλούμε ως αποτέλεσμα οποιασδήποτε τέτοιας ενέργειας και σε κάθε περίπτωση Θα πληρώσετε αμέσως οποιοδήποτε και όλα τα χρέη σας σε εμάς, και (q) Θα μας αποζημιώσετε και θα μας κρατήσετε αβλαβείς, από και ενάντια σε όλες τις άμεσες και έμμεσες αξιώσεις, υποχρεώσεις, ζημιές, απώλειες, κόστος και έξοδα, συμπεριλαμβανομένων ng νομικές αμοιβές, που προκύπτουν από ή σε σχέση με οποιαδήποτε παραβίαση αυτών των Όρων και Προϋποθέσεων από Εσάς, καθώς και οποιωνδήποτε άλλων υποχρεώσεων που απορρέουν από τη χρήση της Ιστοσελίδας από εσάς ή οποιαδήποτε μη εξουσιοδοτημένη χρήση της Ιστοσελίδας από οποιοδήποτε τρίτο μέρος.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), ο λογαριασμός σας πρέπει να έχει πιστοποιηθεί ταυτότητας και ηλικία προτού σας επιτραπεί να (i) καταθέσετε χρήματα, (ii) να στοιχηματίσετε (με τα δικά σας χρήματα, χρήματα μπόνους ή χρησιμοποιώντας οποιεσδήποτε δωρεάν περιστροφές και δωρεάν στοιχήματα), ή (iii) πρόσβαση σε οποιαδήποτε δωρεάν παιχνίδια. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς για να επαληθεύσετε το όνομα, τη διεύθυνση και την ημερομηνία γέννησής σας:
        • Απόδειξη ταυτότητας: Απαιτείται έγκυρο φωτογραφικό έγγραφο αναγνώρισης για την επεξεργασία της πρώτης σας κατάθεσης. Η ταυτότητα μπορεί να είναι αντίγραφο έγκυρου διαβατηρίου, άδειας οδήγησης ή εθνικής ταυτότητας. Το όνομα, η φωτογραφία και η υπογραφή σας πρέπει να εμφανίζονται στο αντίγραφο που μας αποστέλλεται. Σε ορισμένες περιπτώσεις, ενδέχεται να σας ζητηθεί να υπογράψετε και να σφραγίσετε τα έγγραφά σας από έναν εξειδικευμένο συμβολαιογράφο ή δικηγόρο ως απόδειξη νομιμότητας.
        • Απόδειξη διεύθυνσης: Αυτό μπορεί να έχει τη μορφή πρόσφατου λογαριασμού λογαριασμού κοινής ωφελείας ή χρεωστικής κάρτας που εμφανίζει το πλήρες όνομα και τη διεύθυνσή σας όπως αναφέρονται στον λογαριασμό σας.
      10. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, εάν έχετε καταθέσει χρήματα χρησιμοποιώντας οποιονδήποτε άλλο τρόπο μεθόδου πληρωμής εκτός από πιστωτική κάρτα ή ηλεκτρονικό πορτοφόλι και η επαλήθευση ηλικίας δεν έχει ολοκληρωθεί ικανοποιητικά για εσάς, τότε (i) Ο λογαριασμός σας μπορεί να παγώσει και (ii) δεν επιτρέπεται περαιτέρω τζόγος μέσω του λογαριασμού σας έως ότου ολοκληρωθεί επιτυχώς η επαλήθευση ηλικίας. Επιπλέον, η Εταιρεία διατηρεί το δικαίωμα ανά πάσα στιγμή να ζητήσει από εσάς αποδεικτικά στοιχεία ηλικίας και εάν δεν προσκομιστεί ικανοποιητική απόδειξη ηλικίας, τότε οι προαναφερθείσες συνέπειες θα ισχύουν, τηρουμένων των αναλογιών. Σε περίπτωση που διαπιστωθεί ότι είστε κάτω των 18 ετών ή η νόμιμη ηλικία που καθορίζεται από τους νόμους της χώρας στην οποία ζείτε (όποιο είναι υψηλότερο), τότε η Εταιρεία θα κλείσει τον Λογαριασμό σας και θα σας επιστρέψει όλα τα χρήματα κατατίθενται, αλλά τα μπόνους, τα κέρδη και τα κέρδη μπόνους δεν θα καταβληθούν και θα ακυρωθούν.
      11. Η Εταιρεία διατηρεί το δικαίωμα να απαιτήσει πρόσθετα έγγραφα, όπως επικυρωμένα αντίγραφα μιας απόδειξης ταυτότητας και διεύθυνσης, ή άλλα έγγραφα που αποδεικνύουν Πηγή Χρημάτων ή Πηγή Πλούτου, ανεξάρτητα από το αν τέτοια απόδειξη είχε παρασχεθεί προηγουμένως στην Εταιρεία.

      ΣΤ. Παράνομες ενέργειες

      1. Χωρίς παρέκκλιση από οποιαδήποτε άλλη διάταξη αυτών των Όρων και Προϋποθέσεων, εάν η Εταιρεία αποφασίσει ότι εμπλέκεστε ή έχετε εμπλακεί σε Παράνομες Ενέργειες ή / και Ακανόνιστα Παιγνίδια Παιγνίων ή έχετε επιχειρήσει να το κάνετε, τότε η Εταιρεία θα έχει το δικαίωμα να κλείσει Λογαριασμός, παρακράτηση, κατάσχεση και δήμευση όλων των χρημάτων στον λογαριασμό σας (συμπεριλαμβανομένων, ενδεικτικά, τυχόν καταθέσεων και κερδών στον λογαριασμό σας). Επιπλέον, η Εταιρεία μπορεί να ασκήσει αυτά τα δικαιώματα σε σχέση με άλλους Λογαριασμούς σας στο δίκτυο της Εταιρείας. Η Εταιρεία έχει επίσης το δικαίωμα να ενημερώνει και να παρέχει τεκμηρίωση πληροφοριών για εσάς και τις δραστηριότητές σας στις αρμόδιες αρχές και ρυθμιστικές αρχές, χρηματοπιστωτικά ιδρύματα, τράπεζες, εταιρείες πιστωτικών καρτών και
      2. Ως "παράνομες ενέργειες" νοούνται παράνομες, παράνομες, δόλιες ή άλλες ανάρμοστες δραστηριότητες - συμπεριλαμβανομένων, ενδεικτικά, των εξής:
        • συμπαιγνία μεταξύ παικτών
        • τη χρήση συσκευών και λογισμικού, όπως ρομπότ ή / και τεχνητή νοημοσύνη ·
        • πώληση, μεταφορά ή / και απόκτηση λογαριασμών από άλλους παίκτες ·
        • μεταφορά χρημάτων μεταξύ των λογαριασμών παικτών ·
        • επιδιόρθωση αγώνα ή επηρεάζοντας με άλλο τρόπο ένα Γεγονός ή / και το αποτέλεσμα οποιουδήποτε στοιχήματος αντίθετο με την ισχύουσα νομοθεσία ή / και τους κανόνες των σχετικών Γεγονότων, καθώς και την εισβολή στον Ιστότοπο ή την απόπειρα να κάνετε το ίδιο
        • αποσυνδέεται σκόπιμα από ένα παιχνίδι ενώ παίζετε στον ιστότοπο.
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • όταν η πηγή χρημάτων που χρησιμοποιείται από εσάς είναι παράνομη ή / και όπου ενδέχεται να έχετε εμπλακεί ή να εμπλακείτε σε οποιαδήποτε δραστηριότητα που σχετίζεται με τη νομιμοποίηση εσόδων από παράνομες δραστηριότητες, συμπεριλαμβανομένης της χρήσης των εσόδων του εγκλήματος ·
        • κατάχρηση προκειμένου να επωφεληθεί εις βάρος άλλων παικτών ή / και εμάς.
        • αδυναμία παροχής στην Εταιρεία όλων των αιτηθέντων εγγράφων επαλήθευσης ·
        • Παροχή ανακριβών και / ή μη έγκυρων εγγράφων ·
        • όπου η Εταιρεία έχει εύλογη υποψία ότι εκμεταλλεύεστε αθέμιτα τα μπόνους της Εταιρείας για να ελαχιστοποιήσετε τις απώλειες ή έχετε εκτελέσει οποιαδήποτε άλλη πράξη κακής πίστης σε σχέση με μια προσφορά μπόνους που προσφέρεται σε οποιονδήποτε από τους Ιστότοπους που ανήκουν ή / και λειτουργούν από η εταιρία; ή
        • Αξιοποιώντας πλασματικά τα μπόνους μας, τα οποία περιλαμβάνουν, αλλά δεν περιορίζονται σε:: (i) άνοιγμα πολλών αδιάκριτων λογαριασμών για απόκτηση μπόνους αρκετές φορές σε οποιονδήποτε ιστότοπο, μόνο κατάθεση κατά τη διάρκεια διαφημιστικής δραστηριότητας ή άνοιγμα πολλών λογαριασμών στο δίκτυο, (ii) παιχνίδι επανειλημμένα μόνο με δωρεάν παιχνίδια, ή (iii) σε περίπτωση επαναλαμβανόμενων προτύπων κατάθεσης / εξαργύρωσης / επαναπόθεσης που προορίζονται αποκλειστικά για την απόκτηση μπόνους που σχετίζεται με την κατάθεση.
      3. Τα "ακανόνιστα μοτίβα παιχνιδιού" περιλαμβάνουν, αλλά δεν περιορίζονται στις ακόλουθες δραστηριότητες:
        • στοιχήματα ίσου, μηδενικού ή χαμηλού περιθωρίου ή στοιχήματα αντιστάθμισης,
        • τοποθέτηση μεμονωμένων ή πολλαπλών στοιχημάτων αξίας πενήντα τοις εκατό ή περισσότερο μπόνους σε οποιοδήποτε παιχνίδι, μεμονωμένο χέρι, μεμονωμένο στοίχημα ή γύρο ·
        • οικοδόμηση ισορροπίας και σημαντικά μεταβαλλόμενα πρότυπα παιχνιδιού · Για παράδειγμα, μέγεθος στοιχήματος ή στοιχήματος, τύποι παιχνιδιού και δομές στοιχήματος ή στοιχήματος κ.λπ., προκειμένου να πληρούνται οι προϋποθέσεις στοιχηματισμού.
        • τοποθέτηση μεγάλων στοιχημάτων ή στοιχημάτων που οδηγούν σε σημαντικό κέρδος ακολουθούμενο από πτώση στοιχήματος ή μεγέθους στοιχήματος ίσο ή μεγαλύτερο από 65% του προηγούμενου μέσου όρου στοιχήματος ή στοιχήματος.
        • Κράτηση χρημάτων πραγματικών χρημάτων σε οποιονδήποτε ατελή γύρο παιχνιδιού, προκειμένου να χρησιμοποιηθούν χρήματα μπόνους πριν ολοκληρωθεί το παιχνίδι με πραγματικά χρήματα.
        • κάνοντας μεγάλα στοιχήματα ή στοιχήματα και, στη συνέχεια, μειώνοντας ουσιαστικά τα στοιχήματα ή τα στοιχήματα για να πληρούν τις προϋποθέσεις στοιχηματισμού.
        • μετάβαση από ένα παιχνίδι με μικρό βάρος σε ένα παιχνίδι με υψηλό βάρος μετά από μια μεγάλη νίκη με σκοπό την ικανοποίηση των απαιτήσεων.
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • στο μπακαρά, στοιχηματίζοντας τόσο στον τραπεζίτη όσο και στον παίκτη στο ίδιο πραξικόπημα.
        • αξιοποίηση προσφορών μπόνους ως μέρος μιας ομάδας πελατών ή συνδικάτου ·
        • όπου ένας Λογαριασμός ή ομάδα Λογαριασμών λειτουργεί συστηματικά για να κερδίσει ένα πλεονέκτημα εις βάρος άλλου Παίκτη ή να διαπράξει οποιαδήποτε δόλια πράξη σε σχέση με άλλους Παίκτες ή Εμάς - για παράδειγμα, χρησιμοποιώντας συγκεκριμένες τεχνικές για να εξαπατήσετε άλλους Παίκτες ή να παίξετε ως ομάδα ;
        • στοιχηματίζοντας στα Παιχνίδια με τη λειτουργία λειτουργίας μπόνους με χρήματα μπόνους για να αυξήσετε την αξία, να χάσετε το μπόνους και στη συνέχεια να εξαργυρώσετε αμέσως τη συσσωρευμένη αξία με μια δευτερεύουσα κατάθεση.
        • στρατηγικές στοιχημάτων martingale
        • Στοιχηματίζοντας όλο ή σημαντικό μέρος του ποσού των πραγματικών χρημάτων σας σε στοιχήματα χαμηλών αποδόσεων, ενώ τοποθετείτε στοιχήματα καζίνο ή / και στοιχήματα υψηλών αποδόσεων χρησιμοποιώντας το ποσό μπόνους σας). και / ή
        • Τοποθετώντας περισσότερα από 25% της αρχικής σας κατάθεσης ως ένα στοίχημα ή στοίχημα.

      Ζ. Λειτουργία λογαριασμού

      1. Είναι παράνομο να καταθέτετε χρήματα στον λογαριασμό σας από λανθασμένα μέσα και δεν θα κάνετε τέτοιες καταθέσεις. Χωρίς παρέκκλιση από τα παραπάνω, αποδέχεστε ότι η Εταιρεία θα ελέγχει όλες τις συναλλαγές για να αποτρέψει τη νομιμοποίηση εσόδων από παράνομες δραστηριότητες και θα αναφέρει τυχόν ύποπτες συναλλαγές στις αρμόδιες αρχές.
      2. Οι ακόλουθες μέθοδοι κατάθεσης είναι διαθέσιμες για την κατάθεση χρημάτων στην Εταιρεία: Πιστωτική (μη διαθέσιμη στο Ηνωμένο Βασίλειο) και χρεωστική κάρτα, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz και Fast BankTransfer. Η διαθεσιμότητα κάθε τρόπου πληρωμής εξαρτάται από τη χώρα εγγραφής και το επιλεγμένο νόμισμα. Ο λογαριασμός σας θα πιστωθεί με την κατάθεση μόνο μετά την επιβεβαίωση της κατάθεσης από την Εταιρεία και τον σχετικό τρόπο πληρωμής. έως ότου ληφθεί τέτοια επιβεβαίωση, ο λογαριασμός σας δεν θα περιλαμβάνει τέτοια κατάθεση στο υπόλοιπο του λογαριασμού. Η Εταιρεία δεν παρέχει πίστωση, ούτε συμμετέχει, οργανώνει, επιτρέπει ή εν γνώσει διευκολύνει τη χορήγηση πίστωσης. Οι καταθέσεις που πραγματοποιούνται μέσω PayviaPhone έχουν χρέωση επεξεργασίας 15% που θα αφαιρεθεί από το ποσό της κατάθεσής σας.
      3. Για την αποφυγή αμφιβολιών, εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τυχερών Παιχνιδιών, δεν μπορείτε να χρησιμοποιήσετε πιστωτικές κάρτες για να καταθέσετε στο λογαριασμό σας με οποιονδήποτε τρόπο, συμπεριλαμβανομένης οποιασδήποτε πιστωτικής κάρτας που έχει εγγραφεί σε ηλεκτρονικό πορτοφόλι ή σε απευθείας σύνδεση υπηρεσία πληρωμής.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Προστασία κεφαλαίων πελατών.
      6. Είναι δική σας ευθύνη να ενημερώσετε αμέσως την Εταιρεία για έναν τρόπο χαμένης ή κλεμμένης πληρωμής ή για οποιαδήποτε αλλαγή στον τρόπο πληρωμής. Τυχόν απώλειες και ζημιές που προκλήθηκαν από την αποτυχία σας να παράσχετε μια τέτοια άμεση ειδοποίηση θα επιβαρυνθείτε αποκλειστικά από Εσάς και δεν θα είμαστε υπεύθυνοι για τέτοιες απώλειες και ζημιές.
      7. Δεν επιτρέπεται η μεταφορά χρημάτων από τον λογαριασμό σας σε άλλους παίκτες ή η λήψη χρημάτων από άλλους παίκτες στον λογαριασμό σας ή η πώληση, μεταφορά και / ή απόκτηση λογαριασμών από άλλους παίκτες.
      8. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, θα θεωρείται ανενεργός λογαριασμός εάν δεν έχετε συνδεθεί στον λογαριασμό σας για περίοδο 12 (δώδεκα) μηνών. Οποιοσδήποτε Ανενεργός Λογαριασμός θα χρεώνεται με διοικητική αμοιβή ίση με 5 (πέντε) Ευρώ ανά μήνα, υπό την προϋπόθεση ότι η Εταιρεία θα σας ειδοποιήσει 30 (τριάντα) ημέρες πριν ο Λογαριασμός σας γίνει Ανενεργός, ότι θα προκύψουν τέτοια τέλη το μέγιστο ποσό των τελών που προκύπτουν θα είναι το υπόλοιπο του λογαριασμού σας. Εάν δεν έχετε συνδεθεί στον λογαριασμό σας για περίοδο 30 (τριάντα) μηνών, ο λογαριασμός σας θα θεωρείται αδρανής λογαριασμός, οπότε η Εταιρεία θα επιστρέψει το υπόλοιπο του λογαριασμού σας (μετά την αφαίρεση των χρεώσεων που αναφέρονται σε αυτήν την ενότητα ) σε εσάς ή σε περίπτωση που δεν μπορείτε να βρίσκεστε ικανοποιητικά - στην Αρχή τυχερών παιχνιδιών της Μάλτας.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com και υποβάλετε αίτημα για να ανοίξετε ξανά το λογαριασμό σας ή / και να επιστρέψετε το υπόλοιπο του λογαριασμού σας. Για την αποφυγή αμφιβολιών, η Εταιρεία δεν υποχρεούται να αποδεχτεί το αίτημά σας και το αίτημα αυτό θα εξεταστεί σύμφωνα με τα σχετικά γεγονότα και περιστάσεις και τις διατάξεις αυτών των Όρων και Προϋποθέσεων.
      10. Διευκρινίζεται ότι οι ενότητες G.8 και G.9 αυτού του κεφαλαίου VI δεν ισχύουν για λογαριασμό που ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο). οποιοσδήποτε τέτοιος λογαριασμός δεν θα καταστεί ανενεργός ή αδρανής.
      11. Μπορείτε να ζητήσετε ανά πάσα στιγμή να κλείσετε τον λογαριασμό σας στέλνοντας ένα email στην υποστήριξη πελατών της εταιρείας στο customersupport@instantgamesupport.com, και θα επικοινωνήσετε μαζί σας από την υποστήριξη πελατών, προκειμένου να διευκολύνετε ένα τέτοιο αίτημα.
      12. Η προεπιλεγμένη παρουσίαση ιστορικού χρήστη της Εταιρείας παρέχει μόνο μέρος του ιστορικού παιχνιδιών. Εάν επιθυμείτε να λαμβάνετε όλο το ιστορικό παιχνιδιών σας, επικοινωνήστε με την υποστήριξη πελατών της εταιρείας στο customersupport@instantgamesupport.com,
      13. Μόλις τοποθετηθεί ένα στοίχημα, δεν μπορεί να αλλάξει ή να ακυρωθεί.
      14. Ένα στοίχημα που τοποθετείται μετά την έναρξη του Γεγονός (εκτός από στοίχημα σε παιχνίδι) και / ή ένα στοίχημα που τοποθετείται μετά τη γνωστοποίηση του αποτελέσματος του στοιχήματος, είναι άκυρο και δεν σας δίνει δικαίωμα να λάβετε κέρδη από ένα τέτοιο Στοίχημα. το ποσό του στοιχήματος θα σας επιστραφεί σε μια τέτοια περίπτωση.
      15. Η Εταιρεία μπορεί να προσφέρει δυνατότητα εξαργύρωσης σε ορισμένα στοιχήματα σε ορισμένες εκδηλώσεις, κατά την αποκλειστική και απόλυτη κρίση της. Αυτή η δυνατότητα, εάν προσφέρεται, θα σας επιτρέψει να εξαργυρώσετε μέρος ή ολόκληρο το στοίχημά σας πριν από το τέλος του γεγονότος στο οποίο τοποθετήσατε το στοίχημα. Η επιστροφή που παρέχεται σε εσάς σύμφωνα με τη δυνατότητα εξαργύρωσης θα αλλάξει κατά τη διάρκεια της εκδήλωσης και θα καθοριστεί από την Εταιρεία κατά την απόλυτη κρίση της. Δεν έχουμε καμία υποχρέωση να παρέχουμε τη δυνατότητα εξαργύρωσης σε οποιοδήποτε Γεγονός ή / και στοίχημα και μπορούμε να ακυρώσουμε αυτήν τη λειτουργία εντελώς χωρίς να απαιτείται να παρέχουμε ειδοποίηση σχετικά με αυτό.
      16. Το αποτέλεσμα του στοιχήματος επιβεβαιώνεται από την Εταιρεία σύμφωνα με τα επίσημα αποτελέσματα που δημοσιεύονται από τους αρμόδιους διοικητικούς φορείς που διοργανώνουν τις εκδηλώσεις ή / και σύμφωνα με εναλλακτικές πηγές πληροφοριών. Σε περίπτωση σύγκρουσης μεταξύ των επίσημων αποτελεσμάτων και άλλων πηγών πληροφοριών, η Εταιρεία θα καθορίσει το αποτέλεσμα του στοιχήματος. Εάν η Εταιρεία δεν είναι σε θέση να προσδιορίσει το αποτέλεσμα του στοιχήματος, το στοίχημα θα ακυρωθεί και το στοίχημα θα σας επιστραφεί.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      Η. Αναλήψεις

      1. Μπορείτε να αποσύρετε το υπόλοιπο των πραγματικών χρημάτων σας (Η κατάθεσή σας και τυχόν κέρδη που προέρχονται από την κατάθεση) ανά πάσα στιγμή - χωρίς περιορισμό, εκτός εάν είναι απαραίτητο για συμμόρφωση με τυχόν γενικές κανονιστικές υποχρεώσεις.
      2. Πριν από οποιαδήποτε ανάληψη πρέπει να κάνετε τουλάχιστον μία επιτυχημένη κατάθεση.
      3. Όταν ζητάτε ανάληψη, τα απαιτούμενα χρήματα μεταφέρονται στους τρόπους πληρωμής που χρησιμοποιήσατε αρχικά για την κατάθεση.
      4. Σε περίπτωση που ο τρόπος πληρωμής σας δεν είναι διαθέσιμος για ανάληψη λόγω των περιορισμών της πολιτικής τρίτων, η ανάληψη θα γίνει σε άλλο τρόπο πληρωμής που είναι διαθέσιμος σε εσάς.
      5. Εάν έχετε εκκρεμείς καταθέσεις, η Εταιρεία διατηρεί το δικαίωμα να αναβάλει ή να διακόψει τις πληρωμές ανάληψης έως ότου ληφθούν και επιβεβαιωθούν όλες οι καταθέσεις.
      6. Εάν η τράπεζά σας ή ο τρόπος πληρωμής σας χρεώσει ένα τέλος επεξεργασίας σε σχέση με την ανάληψη, η πληρωμή αυτού του τέλους είναι δική σας ευθύνη.
      7. Σε περίπτωση που παύσουμε να προσφέρουμε τις Υπηρεσίες μας σε συγκεκριμένη δικαιοδοσία, ενδέχεται να χρεωθείτε σε εσάς ένα λογικό τέλος επεξεργασίας (πέραν εκείνου που αναφέρεται στην ενότητα Η.6) κατά την απόσυρση.
      8. Είναι δική σας ευθύνη να μας ενημερώσετε αμέσως για μια χαμένη ή κλεμμένη πιστωτική / χρεωστική κάρτα ή αλλαγή των στοιχείων σε ένα ηλεκτρονικό πορτοφόλι. Τυχόν απώλειες και ζημιές που απορρέουν από την αποτυχία σας να παράσχετε αμέσως μια τέτοια ειδοποίηση θα βαρύνει αποκλειστικά Εσείς και δεν θα είμαστε υπεύθυνοι για τέτοιες απώλειες και ζημιές.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Περιορισμοί στις αναλήψεις:
        • Οι πιστωτικές κάρτες Visa (δεν διατίθενται στο Ηνωμένο Βασίλειο) και οι αναλήψεις χρεωστικών καρτών δεν είναι διαθέσιμες σε ορισμένες χώρες λόγω περιορισμών των τοπικών εκδοτών.
        • Οι αναλήψεις MasterCard και χρεωστικών καρτών δεν είναι διαθέσιμες λόγω περιορισμών εκδότη.
        • Τα Skrill, Webmoney και Qiwi μπορούν να χρησιμοποιηθούν μόνο ως επιλογή ανάληψης σε περίπτωση επιτυχούς πληρωμής στο παρελθόν.
        • Ορισμένες μέθοδοι είναι διαθέσιμες μόνο σε ορισμένες χώρες και με συγκεκριμένα νομίσματα.
        • Για περισσότερες πληροφορίες επικοινωνήστε με την υποστήριξη πελατών μας μέσω του LiveChat ή μέσω e-mail στη διεύθυνση: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τυχερών Παιχνιδιών (πελάτες στο Ηνωμένο Βασίλειο), ο τρόπος πληρωμής που χρησιμοποιείται για την κατάθεση πρέπει να επαληθευτεί πριν από την επεξεργασία οποιασδήποτε ανάληψης. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς:
        • Σε περίπτωση κατάθεσης ή ανάληψης μέσω χρεωστικής κάρτας, παρακαλούμε δώστε πίσω και μπροστά την κάρτα που έχετε χρησιμοποιήσει μαζί μας. Πρέπει να δούμε τα πρώτα και τέσσερα τελευταία ψηφία της κάρτας σας, το όνομά σας και την ημερομηνία λήξης, Μπορείτε να καλύψετε τα 8 μεσαία ψηφία και τον κωδικό CVV για λόγους ασφαλείας.
        • Σε περίπτωση κατάθεσης ή ανάληψης μέσω ηλεκτρονικού πορτοφολιού, παρακαλούμε δώστε ένα στιγμιότυπο οθόνης ή μια φωτογραφία της σελίδας προφίλ του ηλεκτρονικού πορτοφολιού με το όνομα και το email σας.
        • Εάν κατατεθεί μέσω PayViaPhone, δώστε μια φωτογραφία του λογαριασμού του τηλεφώνου σας που δείχνει τον αριθμό κινητού τηλεφώνου που έχετε χρησιμοποιήσει μαζί μας και το πλήρες όνομά σας.
        • Εάν κατατεθεί μέσω οποιασδήποτε άλλης μεθόδου, δώστε μια φωτογραφία ή ένα στιγμιότυπο οθόνης της μεθόδου που εμφανίζει το όνομά σας.
      13. Σε περίπτωση που ο τρόπος πληρωμής σας δεν είναι διαθέσιμος για ανάληψη, η ανάληψη θα γίνει σε έναν άλλο τρόπο πληρωμής που είναι διαθέσιμος σε εσάς. Θα ζητηθεί σχετική επαλήθευση ανάλογα με την ικανοποίηση της Εταιρείας.
      14. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, μερικές φορές ενδέχεται να απαιτήσουμε επαλήθευση ταυτότητας πριν από την επεξεργασία μιας ανάληψης. Μπορεί να σας ζητηθεί να δείξετε ένα ή περισσότερα από τα ακόλουθα έγγραφα (ή πρόσθετα έγγραφα που δεν αναφέρονται παρακάτω) σε εμάς:
        • Πιστωτική / χρεωστική κάρτα που χρησιμοποιείται για τη χρηματοδότηση του λογαριασμού σας: Απαιτείται ένα σαφές, ευανάγνωστο αντίγραφο και των δύο πλευρών της κάρτας. Για λόγους ασφαλείας, πρέπει να διαγραφούν οι μεσαίοι οκτώ αριθμοί στο μπροστινό μέρος της κάρτας και ο τριψήφιος κωδικός στο πίσω μέρος του αντιγράφου της κάρτας.
        • Απόδειξη διεύθυνσης: Αυτό μπορεί να έχει τη μορφή πρόσφατου λογαριασμού κοινής ωφέλειας ή λογαριασμού πιστωτικής κάρτας που εμφανίζει το πλήρες όνομα και τη διεύθυνσή σας όπως αναφέρονται στον λογαριασμό σας.
        • Απόδειξη ταυτότητας: Απαιτείται έγκυρο φωτογραφικό έγγραφο αναγνώρισης για την επεξεργασία της πρώτης σας ανάληψης. Η ταυτότητα μπορεί να είναι αντίγραφο έγκυρου διαβατηρίου, άδειας οδήγησης ή εθνικής ταυτότητας. Το όνομα, η φωτογραφία και η υπογραφή σας πρέπει να εμφανίζονται στο αντίγραφο που μας αποστέλλεται. Σε ορισμένες περιπτώσεις, ενδέχεται να σας ζητηθεί να υπογράψετε και να σφραγίσετε τα έγγραφά σας από έναν εξειδικευμένο συμβολαιογράφο ή δικηγόρο ως απόδειξη νομιμότητας.
      15. Διατηρούμε το δικαίωμα οποτεδήποτε να ζητήσουμε πρόσθετα έγγραφα προκειμένου να προσδιορίσουμε και να υποστηρίξουμε την πηγή χρημάτων και τον πλούτο που χρησιμοποιείτε για να καταθέσετε / στοιχηματίσετε / παίξετε.
      16. Εάν προκύψουν ανησυχίες σχετικά με την τεκμηρίωσή σας σχετικά με την καταπολέμηση της νομιμοποίησης εσόδων από παράνομες δραστηριότητες ή παρόμοια ζητήματα, τότε η Εταιρεία μπορεί να ζητήσει συμβολαιογραφικά έγγραφα και να αναστείλει τον λογαριασμό σας (συμπεριλαμβανομένου του δέσμευσης όλων των χρημάτων που έχουν κατατεθεί εντός) μέχρι περαιτέρω ειδοποίηση.
      17. Για να κάνετε ανάληψη, κάντε κλικ στο εικονίδιο "Ταμείο", ακολουθούμενο από την επιλογή "Ανάληψη". Επιλέξτε τη μέθοδο ανάληψης που προτιμάτε, συμπληρώστε τη σχετική φόρμα σύμφωνα με τη μέθοδο ανάληψης που επιλέξατε, κάντε κλικ στο "Ανάληψη" και θα ξεκινήσει η διαδικασία ανάληψης.
      18. Σας ενημερώνουμε ότι όλα τα αιτήματα εξαργύρωσης θα εμφανίζονται ως "Σε εκκρεμότητα" για 3 εργάσιμες ημέρες, κατά τη διάρκεια της οποίας μπορείτε να ακυρώσετε το αίτημα. Για να ακυρώσετε το αίτημά σας ανάληψης, μεταβείτε στην καρτέλα "Ακύρωση ανάληψης" και κάντε κλικ στο "Ακύρωση" δίπλα στο ποσό ανάληψης.
      19. Μετά από 3 εργάσιμες ημέρες, η κατάσταση του αιτήματος ανάληψης θα αλλάξει σε "Επεξεργασία" και δεν θα μπορείτε πλέον να την ακυρώσετε. Θα λάβετε μια ειδοποίηση μέσω email μόλις παραδοθεί το αίτημά σας και τα χρήματα μεταφερθούν σε εσάς.
      20. Για βοήθεια σχετικά με αναλήψεις ή οποιοδήποτε άλλο θέμα, μη διστάσετε να επικοινωνήσετε μαζί μας. Οι μέθοδοι με τις οποίες μπορείτε να χρησιμοποιήσετε για ανάληψη χρημάτων από τον λογαριασμό σας είναι: Πιστωτικές (δεν διατίθενται στο Ηνωμένο Βασίλειο) και χρεωστικές κάρτες, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney και Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Να θυμάστε πάντα ότι οι Υπηρεσίες είναι για την προσωπική σας ψυχαγωγία. δεν προορίζονται να σας κάνουν πλούσιοι εν μία νυκτί και δεν υπάρχουν τύποι κερδών. Βεβαιωθείτε ότι έχετε προϋπολογισμό τα χρήματά σας και γνωρίζετε τους κανόνες του παιχνιδιού Σας παροτρύνουμε να ελέγξετε τις διαθέσιμες πληροφορίες στη διεύθυνση https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ ή παρόμοιους ιστότοπους, ώστε να διασφαλίσετε ότι παίζετε με υπευθυνότητα. Επιπλέον, προτείνουμε να εφαρμόσετε μέτρα που στοχεύουν στον τζόγο με υπευθυνότητα, όπως χρονοδιακόπτες ή άλλες μορφές υπενθυμίσεων και / ή διάρκεια, πονταρίσματα και περιορισμούς απώλειας κατά τον τζόγο. Προσφέρουμε μέτρα σχετικά με όρια κατάθεσης, όρια στοιχήματος, όρια απώλειας και όρια συνεδρίας. οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει επτά ημέρες (ή 24 ώρες εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου) πριν τεθεί σε ισχύ.
      2. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, τότε οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει επτά ημέρες πριν τεθεί σε ισχύ. Μπορείτε να αποκλείσετε τον εαυτό σας από τη χρήση των Υπηρεσιών για ορισμένο ή αόριστο χρόνο.
      3. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), τότε οποιαδήποτε μείωση στα όρια θα τεθεί σε ισχύ αμέσως και οποιαδήποτε αύξηση στα όρια θα διαρκέσει 24 ώρες πριν τεθεί σε ισχύ. Μπορείτε να αποκλείσετε τον εαυτό σας από τη χρήση των Υπηρεσιών για μια ελάχιστη περίοδο μεταξύ έξι μηνών έως 12 μηνών (μπορεί να παραταθεί από Εσάς για μία ή περισσότερες περιόδους τουλάχιστον έξι μηνών η καθεμία).
      4. Επιπλέον, προσφέρουμε επιλογές αυτοαποκλεισμού και απενεργοποίησης (όπως περιγράφεται περαιτέρω σε αυτό το κεφάλαιο). Θέλουμε επίσης να επιστήσουμε την προσοχή σας στην ύπαρξη λογισμικού που εμποδίζει την πρόσβαση ενός μεμονωμένου υπολογιστή σε διαδικτυακούς ιστότοπους τζόγου, όπως www.cyberpatrol.com ή www.gamblock.com
      5. Οποιοδήποτε αίτημα αποκλεισμού μπορεί να γίνει μέσω της υπεύθυνης ενότητας παιχνιδιών στη διεπαφή πελάτη ή επικοινωνώντας με την υποστήριξη πελατών μέσω (customersupport@instantgamesupport.com), σύμφωνα με την απόφασή σας να παρέχετε στην Εταιρεία. Πριν επιβεβαιώσετε το αίτημά σας για αποκλεισμό, θα σας δοθούν πληροφορίες σχετικά με τις συνέπειες του αποκλεισμού. Σε περίπτωση που αποφασίσετε να αποκλειστείτε, σας προτείνουμε να επεκτείνετε τον αποκλεισμό σας σε άλλους απομακρυσμένους χειριστές τζόγου που χρησιμοποιείτε αυτήν τη στιγμή από εσάς. Τυχόν απροσδιόριστα στοιχήματα κατά τη στιγμή του αυτοαποκλεισμού σας θα διευθετηθούν με τον κανονικό τρόπο, σύμφωνα με τα κανονικά χρονοδιαγράμματα και, εάν στη συνέχεια ισχύουν, τα κέρδη που καταβάλλονται σε εσάς. Τυχόν αποκλεισμοί λογαριασμού αυτο-αποκλεισμού δεν μπορούν να αναιρεθούν κατά τη συμφωνημένη περίοδο αυτο-αποκλεισμού.
      6. Μετά το αίτημά σας για αποκλεισμό: (i) Ο λογαριασμός σας θα κλείσει και τυχόν χρήματα που διατηρούνται στον λογαριασμό σας θα σας επιστραφούν. (ii) Το συντομότερο δυνατό μετά την υποβολή του αιτήματός σας για αποκλεισμό στην Εταιρεία, θα σταματήσετε να λαμβάνετε οποιοδήποτε υλικό μάρκετινγκ που σχετίζεται με τις Υπηρεσίες. με την προϋπόθεση, ωστόσο, ότι αυτό δεν θα επεκταθεί στο γενικό μάρκετινγκ που στοχεύει σε μια συγκεκριμένη γεωγραφική περιοχή και όπου δεν θα συμπεριληφθείτε εν γνώσει σας.
      7. Εάν ο λογαριασμός σας ρυθμίζεται από την Αρχή τυχερών παιχνιδιών της Μάλτας, τότε ανεξάρτητα από τη διάρκεια της περιόδου αυτοαποκλεισμού σας, στο τέλος αυτής της περιόδου αυτοαποκλεισμού, ο αυτοαποκλεισμός σας θα λήξει και θα σας επιτραπεί να αρχίσετε να στοιχηματίζετε με την Εταιρεία. και επίσης λαμβάνετε υλικό μάρκετινγκ.
      8. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), τότε στο τέλος της περιόδου Αυτοαποκλεισμού σας, αυτός ο αποκλεισμός θα παραμείνει σε ισχύ, εκτός εάν λάβετε θετική ενέργεια για να στοιχηματίσετε ξανά (υπόκειται σε ελάχιστη περίοδος αυτοαποκλεισμού έξι μηνών) και δεν θα λάβετε κανένα υλικό μάρκετινγκ, εκτός εάν έχετε λάβει θετική ενέργεια για να στοιχηματίσετε ξανά και συμφωνήσατε να αποδεχτείτε τέτοια υλικά μάρκετινγκ. Η θετική δράση για να παίξετε ξανά στοιχηματισμό πρέπει να συνοδεύεται από μια περίοδο ανακούφισης μιας ημέρας προτού σας επιτρέψετε να παίξετε ξανά.
      9. Όταν ζητάτε αυτοαποκλεισμό, συμφωνείτε να παρέχετε πλήρη και ακριβή προσωπικά στοιχεία, τώρα και στο μέλλον, έτσι ώστε η πρόσβασή σας / χρήση του Ιστότοπου και των Υπηρεσιών να μπορεί να περιοριστεί. Εάν επιλέξετε να αυτοαποκλειθείτε, θα χρησιμοποιήσουμε όλες τις εύλογες προσπάθειες για να διασφαλίσουμε ότι συμμορφωνόμαστε με τον αποκλεισμό σας. Ωστόσο, με την αποδοχή του αυτοαποκλεισμού, αποδέχεστε ότι έχετε παράλληλη υποχρέωση να μην επιδιώκετε να παρακάμψετε τον αυτοαποκλεισμό. Συνεπώς, δεν έχουμε καμία ευθύνη ή ευθύνη για τυχόν επακόλουθες συνέπειες ή απώλειες που προκάλεσε ωστόσο να υποφέρετε ή να υποστείτε εάν ξεκινήσετε ή συνεχίσετε να στοιχηματίζετε μέσω επιπρόσθετων διαδικτυακών λογαριασμών όπου έχετε αλλάξει κάποια από τις λεπτομέρειες εγγραφής ή παρέχετε παραπλανητικές, ανακριβείς ή ελλιπείς λεπτομέρειες ή αλλιώς επιδιώκουν να παρακάμψουν τον αυτο-αποκλεισμό που συμφωνήθηκε. Τυχόν αυτο-αποκλεισμός, χρονικό όριο ή οποιαδήποτε παρόμοια ενέργεια θα ισχύει σε όλους τους ιστότοπους που διαχειρίζεται η Εταιρεία.
      10. Εάν δεν είστε βέβαιοι εάν θα εξαιρέσετε τον εαυτό σας από τον ιστότοπο, ρωτήστε τον εαυτό σας τα εξής:
        1. Έχετε διαγνωστεί προηγουμένως με εθιστική διαταραχή;
        2. Τοποθετείτε στοιχήματα υπό την επήρεια αλκοόλ ή άλλων ουσιών;
        3. Το τζόγο παρεμβαίνει στην καθημερινή σας ζωή;
        4. Προσπαθείτε να ανακτήσετε προηγούμενες ήττες τοποθετώντας περισσότερα στοιχήματα;
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), μπορείτε να ζητήσετε ένα χρονικό περιθώριο από τον τζόγο, που είναι μια περίοδος αναμονής μεταξύ 1 έως 42 ημερών. Ένα αίτημα για ένα χρονικό όριο χρονικού ορίου θα πρέπει να υποβληθεί μέσω της Ιστοσελίδας στον πελάτη του καζίνο στην ενότητα υπεύθυνου τζόγου. Μετά τη λήξη της περιόδου αναμονής, θα σας επιτραπεί να αρχίσετε να στοιχηματίζετε με την Εταιρεία και επίσης να λαμβάνετε υλικό μάρκετινγκ.
      12. Μπορείτε να ρυθμίσετε ένα χρονικό πλαίσιο ελέγχου πραγματικότητας μέσω της οθόνης υπεύθυνου παιχνιδιού. Μόλις οριστεί, ο χρόνος που έχει παρέλθει από τότε που ξεκινήσατε να παίζετε τα παιχνίδια εντός της ίδιας περιόδου λειτουργίας θα εμφανιστεί στην οθόνη (το "Timecount"). Μόλις το Timecount φτάσει στο χρονικό πλαίσιο ελέγχου πραγματικότητας που θα ορίσετε, δεν θα μπορείτε να συνεχίσετε να παίζετε τα Παιχνίδια κατά τη διάρκεια της ίδιας περιόδου μέχρι να αναγνωρίσετε ότι θέλετε να συνεχίσετε να παίζετε τα Παιχνίδια. Εάν αναγνωρίσετε ότι θέλετε να συνεχίσετε να παίζετε τα Παιχνίδια, ο Χρονικός λογαριασμός θα γίνει επαναφορά του επόμενου ελέγχου πραγματικότητας και θα ξεκινήσει εκ νέου η παραπάνω διαδικασία. Η έναρξη μιας νέας περιόδου σύνδεσης θα προκαλέσει την επαναφορά του Χρονικού Χρόνου. Ανά πάσα στιγμή, μπορείτε να αλλάξετε ή / και να ακυρώσετε το χρονικό πλαίσιο ελέγχου πραγματικότητας και μια τέτοια αλλαγή ή ακύρωση θα τεθεί σε ισχύ αμέσως (και σε περίπτωση αλλαγής, θα γίνει επαναφορά του Timecount).

      Ι. Πολιτική μπόνους

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Οι καταθέσεις που γίνονται με το Skrill εξαιρούνται από όλες τις προσφορές μπόνους.
      3. Διατηρούμε το δικαίωμα να αποκλείσουμε ορισμένα παιχνίδια από το να μπορούν να παίξουν με χρήματα μπόνους - υπό την προϋπόθεση ότι θα σας ειδοποιήσουμε εκ των προτέρων για τέτοιες εξαιρέσεις.
      4. Επιπλέον, ενδέχεται να σας προσφέρουμε ένα δωρεάν μπόνους, με τη μορφή μπόνους χρημάτων, δωρεάν στοιχήματα και / ή δωρεάν περιστροφές. Το δωρεάν μπόνους θα εμφανιστεί στο υπόλοιπό σας μπόνους.
      5. Όταν ένας ιστότοπος παρέχει μπόνους εγγραφής, τότε όταν εγγραφείτε στον ιστότοπο, εισαγάγετε έγκυρα προσωπικά στοιχεία και ενεργοποιήσετε τον λογαριασμό σας, δικαιούστε να λάβετε το μπόνους εγγραφής. παρέχεται αποκλειστικά εάν είστε νέος καταχωρίζων και δεν είχατε ποτέ λογαριασμό στον Ιστότοπο. Το Μπόνους Εγγραφής μπορεί να παρέχεται με τη μορφή μπόνους χρημάτων, δωρεάν στοιχήματα και / ή δωρεάν περιστροφές. Το μπόνους εγγραφής θα εμφανιστεί στο υπόλοιπό σας μπόνους. Κάθε παίκτης μπορεί να λάβει μόνο ένα Μπόνους Εγγραφής σε κάθε Ιστοσελίδα.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Το στοίχημά σας αφαιρείται πρώτα από το υπόλοιπο πραγματικών χρημάτων. Όταν τα πραγματικά σας χρήματα στο υπόλοιπό σας είναι μηδέν, το στοίχημα θα γίνει από το υπόλοιπο μπόνους σας. Εάν το στοίχημα που κάνετε είναι υψηλότερο από το ποσό των πραγματικών χρημάτων στο υπόλοιπό σας, τότε το στοίχημα θα αποτελείται από το άθροισμα των πραγματικών χρημάτων στο υπόλοιπό σας και το υπόλοιπο του στοιχήματος - από το υπόλοιπο μπόνους σας. Τυχόν κέρδη από ένα τέτοιο στοίχημα θα μοιραστούν μεταξύ πραγματικού χρήματος και υπολοίπου μπόνους σύμφωνα με το άθροισμα των πραγματικών χρημάτων και του υπολοίπου μπόνους που χρησιμοποιούνται σε ένα τέτοιο στοίχημα. Εάν, σε μεταγενέστερο στάδιο, τα πραγματικά σας χρήματα στο υπόλοιπό σας είναι υψηλότερα από το μηδέν, οποιοδήποτε στοίχημα που εκτελείτε από αυτό το στάδιο θα είναι για άλλη μια φορά από τα πραγματικά χρήματα στο υπόλοιπό σας.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Μόνο το 5% (πέντε τοις εκατό) των στοιχημάτων που τοποθετούνται σε όλες τις εκδόσεις του βίντεο πόκερ ή / και του βίντεο πόκερ δύναμης θα υπολογίζονται στην Απαίτηση. Μόνο το 10% (δέκα τοις εκατό) των στοιχημάτων που τοποθετούνται σε όλες τις εκδόσεις Blackjack, Baccarat, Roulette, επιτραπέζια παιχνίδια πόκερ ή / και παιχνίδια τζάκποτ θα υπολογίζονται στην Απαίτηση.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. Μπορείτε να αποσύρετε το υπόλοιπο των πραγματικών σας χρημάτων (Η κατάθεσή σας και τυχόν κέρδη που δημιουργούνται από την κατάθεση) ανά πάσα στιγμή. Ωστόσο, οποιοδήποτε αίτημα ανάληψης χρημάτων από το υπόλοιπο των πραγματικών χρημάτων σας πριν από την ολοκλήρωση της Απαίτησης θα προκαλέσει την πλήρη κατάργηση των χρημάτων μπόνους από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα. τυχόν εκκρεμή μπόνους θα αφαιρεθούν επίσης.
      14. Θα είστε αποκλειστικά υπεύθυνοι για την πληρωμή τυχόν σχετικών φόρων που επιβάλλονται σε σχέση με την παραλαβή των χρημάτων μπόνους.
      15. Η προσφορά μπόνους μπορεί να υπόκειται σε συγκεκριμένους όρους και προϋποθέσεις προώθησης, που παρέχονται σε εσάς στο ισχύον υλικό μάρκετινγκ, το οποίο πρέπει να διαβαστεί σε συνδυασμό με αυτούς τους όρους και προϋποθέσεις.
      16. Σε περίπτωση που η Εταιρεία θεωρεί ότι ενήργησε κακή πίστη σε σχέση με ένα μπόνους ή / και προσπάθησε να κάνει κατάχρηση μπόνους, θα καταστεί μη επιλέξιμος να λάβετε τα χρήματα μπόνους. Η κατάχρηση περιλαμβάνει, αλλά δεν περιορίζεται σε, την προσπάθεια δημιουργίας αθέμιτου πλεονεκτήματος, την εγγραφή πολλών λογαριασμών στο δίκτυο της Εταιρείας για να επωφεληθείτε από οποιοδήποτε μπόνους ή / και τη λήψη του μπόνους, στοιχηματισμού, μόνος ή μαζί με άλλους, με τρόπο που παρέχει εγγυημένα κέρδη ανεξάρτητα από το αποτέλεσμα του στοιχήματος.
      17. Οποιαδήποτε μη ασήμαντη παραβίαση αυτού του κεφαλαίου παρέχει στην Εταιρεία τη δυνατότητα να ακυρώσει και να ανακαλέσει τα χρήματα μπόνους και ο Λογαριασμός σας μπορεί να κλείσει.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Δωρεάν μπόνους χρημάτων
        • Όλα τα δωρεάν μπόνους χρημάτων και τα κέρδη που δημιουργούνται από αυτά αποτελούν μέρος των χρημάτων μπόνους.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν χρημάτων θα μετατραπούν σε πραγματικά χρήματα μόνο αφού στοιχηματίσετε 50 (πενήντα) φορές το άθροισμα του αρχικού ποσού του μπόνους (η «Απαίτηση»). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 30 (τριάντα) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα. για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 30 (τριάντα) ημερών.
        • Η μετατροπή των χρημάτων μπόνους από ένα δωρεάν μπόνους χρημάτων σε πραγματικά χρήματα περιορίζεται σε ένα ποσό ίσο με 3 (τρεις) φορές το αρχικό άθροισμα του μπόνους. Οποιοδήποτε ποσό των χρημάτων μπόνους που υπερβαίνει το όριο μετατροπής δεν θα μετατραπεί σε πραγματικά χρήματα και θα αφαιρεθεί από το υπόλοιπο μπόνους σας.
      20. Δωρεάν περιστροφές
        • Τα κέρδη που δημιουργούνται από τις δωρεάν περιστροφές θεωρούνται ως το αρχικό άθροισμα του ισχύοντος μπόνους.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν περιστροφής θα μετατραπούν σε πραγματικά χρήματα μόνο αφού στοιχηματίσετε 50 (πενήντα) φορές το αρχικό άθροισμα αυτού του μπόνους (δηλαδή, τα κέρδη που δημιουργήθηκαν από τα αρχικά δωρεάν περιστροφές) (η «Απαίτηση»). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 7 (επτά) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα και δεν θα έχετε δικαίωμα οι δωρεάν περιστροφές για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 7 (επτά) ημερών.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Δωρεάν στοιχήματα
        • Τα κέρδη που δημιουργούνται από τα δωρεάν στοιχήματα (μείον το άθροισμα των δωρεάν στοιχημάτων που στοιχηματίζονται) θα προστεθούν στα χρήματα μπόνους σας.
        • Τα χρήματα μπόνους από ένα μπόνους δωρεάν στοιχήματος θα μετατραπούν σε πραγματικά χρήματα μόνο αφού ποντάρετε 10 (δέκα) φορές το αρχικό άθροισμα αυτού του μπόνους (δηλαδή, τα κέρδη που δημιουργήθηκαν από το αρχικό δωρεάν στοίχημα) (η "Απαίτηση"). Η απαίτηση πρέπει να ικανοποιηθεί πλήρως εντός 7 (επτά) ημερών από την πίστωση του μπόνους στον λογαριασμό σας, διαφορετικά τα χρήματα μπόνους θα αφαιρεθούν πλήρως από το υπόλοιπο μπόνους σας και δεν θα μετατραπούν σε πραγματικά χρήματα και δεν θα έχετε δικαίωμα τα δωρεάν στοιχήματα για το σκοπό αυτό, η περίοδος κατά την οποία το μπόνους είναι εκκρεμές μπόνους μετρά ως μέρος αυτής της περιόδου 7 (επτά) ημερών. Το Γεγονός στο οποίο στοιχηματίζεται το δωρεάν στοίχημα και / ή μπόνους πρέπει να λήξει και να έχει αποτέλεσμα πριν από τη λήξη του μπόνους για τους σκοπούς της απαίτησης των 7 (επτά) ημερών.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Εξουσίες και Αρχές της Εταιρείας

      1. Η Εταιρεία θα καταβάλει εμπορικά εύλογες προσπάθειες για να αποτρέψει οποιαδήποτε δυσλειτουργία στη δραστηριότητα του Ιστότοπου και τυχόν σφάλματα σχετικά με Γεγονότα και / ή στοιχήματα, συμπεριλαμβανομένων, ενδεικτικά, τυχόν σφαλμάτων στις αποδόσεις, των ονομάτων των συμμετεχόντων στις Εκδηλώσεις, των μειονεκτημάτων και / ή οποιοδήποτε άλλο στοιχείο του στοιχήματος. Ωστόσο, σε περίπτωση τεχνικής αστοχίας (ή οποιουδήποτε άλλου λάθους) στα συστήματα της Ιστοσελίδας για οποιονδήποτε λόγο, η Εταιρεία θα έχει το δικαίωμα να ακυρώσει τη συμμετοχή σας σε οποιοδήποτε από τα Παιχνίδια, σχετικά με το οποίο έχει προκληθεί δυσλειτουργία. Σε μια τέτοια εκδήλωση, η ευθύνη και η ευθύνη μας θα περιορίζονται μόνο στο τέλος συμμετοχής ή / και στο ποσό στοιχήματος που πληρώσατε από εσάς για συμμετοχή σε τέτοιο παιχνίδι και ο Λογαριασμός σας θα πιστωθεί με τέτοιο τέλος συμμετοχής ή / και στοίχημα ανάλογα.
      2. Η Εταιρεία διατηρεί το δικαίωμα να ακυρώσει, να τερματίσει, να τροποποιήσει ή να αναστείλει τις Υπηρεσίες εάν για οποιονδήποτε λόγο, οι Υπηρεσίες δεν μπορούν να διεξαχθούν όπως έχει προγραμματιστεί, συμπεριλαμβανομένων, ενδεικτικά, μόλυνσης από ιούς υπολογιστών, σφάλματα, παραβίαση ή μη εξουσιοδοτημένη παρέμβαση, απάτη, τεχνική αποτυχίες ή οποιαδήποτε άλλη αιτία πέρα από τον έλεγχο της Εταιρείας. Εάν τυχόν λάθη έχουν ως αποτέλεσμα την απονομή κερδών σε εσάς ή σε αύξηση των κερδών που οφείλονται ή καταβάλλονται σε Εσάς, δεν θα δικαιούστε αυτά τα κέρδη. Θα ενημερώσετε αμέσως την Εταιρεία για το σφάλμα και θα επιστρέψετε τυχόν κέρδη που πιστώθηκαν στον Λογαριασμό σας κατά λάθος στην Εταιρεία (σύμφωνα με τις οδηγίες της Εταιρείας) ή η Εταιρεία μπορεί, κατά την κρίση της, να αφαιρέσει ένα ποσό ίσο με αυτά τα κέρδη από τον Λογαριασμό σας ή συμψηφίστε το ποσό αυτό έναντι τυχόν χρημάτων που σας οφείλονται από την Εταιρεία.
      3. Η Εταιρεία διατηρεί το δικαίωμα να ακυρώσει, να τερματίσει, να τροποποιήσει ή να αναστείλει τις Υπηρεσίες της σε Εσάς κατά τη διακριτική της ευχέρεια, δεδομένου ότι η Εταιρεία θα σας δώσει σαφή ειδοποίηση γραπτώς για την απόφασή της. υπό την προϋπόθεση ότι αυτό δεν θα επηρεάσει τυχόν δικαιώματα που σας έχουν ήδη παραχωρηθεί.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Επιφυλάξεις σχετικά με την ευθύνη μας

      1. Δεν είμαστε υπεύθυνοι για οποιοδήποτε σφάλμα, παράλειψη, διακοπή, διαγραφή, ελάττωμα, καθυστέρηση λειτουργίας ή μετάδοσης, αποτυχία γραμμής επικοινωνιών, κλοπή ή καταστροφή ή μη εξουσιοδοτημένη πρόσβαση ή τροποποίηση δεδομένων ή πληροφοριών και για οποιαδήποτε άμεση ή έμμεση απώλεια που προκύπτει από αυτά περιστατικά. Δεν είμαστε υπεύθυνοι για τυχόν προβλήματα ή τεχνική δυσλειτουργία οποιουδήποτε δικτύου ή γραμμών, Wi-Fi, Bluetooth, υπολογιστές, συστήματα, διακομιστές ή παρόχους, εξοπλισμό υπολογιστών, λογισμικό ή email λόγω τεχνικών προβλημάτων ή κυκλοφοριακής συμφόρησης στο Διαδίκτυο ή σε οποιοδήποτε άλλο ιστότοπος, ιστότοπος για κινητά ή εφαρμογή για κινητά. Δεν θα είμαστε υπεύθυνοι ή υπεύθυνοι απέναντί σας σε περίπτωση συστημάτων ή επικοινωνιών, σφαλμάτων ή ιών που σχετίζονται με τις Υπηρεσίες ή / και τον Λογαριασμό σας ή που θα έχουν ως αποτέλεσμα ζημιά στο υλικό ή / και στο λογισμικό ή / και στα δεδομένα σας.
      2. Σε καμία περίπτωση δεν θα είμαστε υπεύθυνοι για οποιεσδήποτε άμεσες, έμμεσες, τυχαίες, ειδικές ή επακόλουθες ζημίες ή ζημίες για απώλεια κερδών, εσόδων, δεδομένων ή χρήσης που υπέστη εσείς ή οποιοσδήποτε τρίτος, είτε σε αγωγή για σύμβαση είτε αδικοπραξία, που προκύπτει από την πρόσβαση ή τη χρήση του Ιστότοπου, των Υπηρεσιών ή / και με άλλο τρόπο.
      3. Δεν κάνουμε καμία δήλωση σχετικά με την καταλληλότητα, την αξιοπιστία, τη διαθεσιμότητα, την επικαιρότητα και την ακρίβεια των πληροφοριών, του λογισμικού, των προϊόντων και των Υπηρεσιών που περιέχονται ή / και προσφέρονται στην Ιστοσελίδα για οποιονδήποτε σκοπό. Όλες οι πληροφορίες, το λογισμικό, τα προϊόντα και οι Υπηρεσίες παρέχονται "ως έχουν" χωρίς καμία εγγύηση. Διαγράφουμε όλες τις εγγυήσεις σχετικά με πληροφορίες, λογισμικό, προϊόντα και Υπηρεσίες που περιέχονται ή προσφέρονται στον Ιστότοπο, είτε ρητές είτε σιωπηρές.
      4. Δεν θα έχουμε καμία ευθύνη σχετικά με οποιαδήποτε ζημιά ή απώλεια που προκλήθηκε λόγω εξάρτησης, οποιουδήποτε τύπου, από τις πληροφορίες ή οποιαδήποτε άλλη δημοσίευση ή περιεχόμενο που εμφανίζεται στον Ιστότοπο και σας προσκαλούμε να επαληθεύσετε τις πληροφορίες που δημοσιεύονται στον Ιστότοπο.
      5. Δεν θα είμαστε υπεύθυνοι για τυχόν ενέργειες ή παραλείψεις του παρόχου υπηρεσιών διαδικτύου ή οποιουδήποτε άλλου τρίτου μέρους που σας παρέχει πρόσβαση στον Ιστότοπο ή στις Υπηρεσίες.
      6. Αποδέχεστε και συμφωνείτε ότι η γεννήτρια τυχαίων αριθμών θα καθορίσει τα τυχαία παραγόμενα συμβάντα που απαιτούνται σε σχέση με τις Υπηρεσίες και όπου το αποτέλεσμα που λαμβάνετε από εσάς έρχεται σε αντίθεση με το αποτέλεσμα που εμφανίζεται στον διακομιστή της Εταιρείας (ή διακομιστές που λειτουργούν για λογαριασμό της Εταιρείας από τρίτα μέρη), το αποτέλεσμα που εμφανίζεται στον διακομιστή της Εταιρείας (ή σε διακομιστές που λειτουργούν για λογαριασμό της Εταιρείας από τρίτα μέρη) υπερισχύει σε κάθε περίπτωση. Καταλαβαίνετε και συμφωνείτε ότι τα αρχεία της Εταιρείας (ή τα αρχεία που διατηρούνται για λογαριασμό της) θα είναι η τελική αρχή για τον καθορισμό των όρων από τη χρήση των Υπηρεσιών από εσάς.
      7. Θα χρησιμοποιήσετε τον Ιστότοπο και τις Υπηρεσίες με δική σας ευθύνη και δεν θα είμαστε υπεύθυνοι για οποιαδήποτε ζημιά ή απώλεια που θα υποστείτε ως αποτέλεσμα τροποποιήσεων, βελτίωσης, τερματισμού, αναστολής ή διακοπής της Ιστοσελίδας ή οποιασδήποτε από τις Υπηρεσίες. Δεν θα είμαστε υπεύθυνοι για οποιαδήποτε ζημιά ή απώλεια που θα υποστείτε ως αποτέλεσμα της χρήσης σας ή της εξάρτησής σας από το περιεχόμενο οποιασδήποτε ιστοσελίδας, ιστότοπου για κινητά ή / και εφαρμογών για κινητά στην οποία εμφανίζονται σύνδεσμοι στον Ιστότοπο.
      8. Ο ιστότοπος, οι υπηρεσίες, το περιεχόμενο του ιστότοπου και το λογισμικό που χρησιμοποιείται σε αυτό παρέχονται "ως έχει" και δεν παρέχουμε καμία εγγύηση ή εκπροσώπηση, είτε ρητή είτε σιωπηρή (είτε από το νόμο, το καταστατικό ή με άλλο τρόπο), συμπεριλαμβανομένων, ενδεικτικά, των σιωπηρών εγγυήσεις και προϋποθέσεις εμπορευσιμότητας, ικανοποιητική ποιότητα, καταλληλότητα για συγκεκριμένο σκοπό, πληρότητα ή ακρίβεια, μη παραβίαση των δικαιωμάτων τρίτων ή των εφαρμοστέων νόμων και κανονισμών σχετικά με τον Ιστότοπο, τις Υπηρεσίες, το περιεχόμενο της Ιστοσελίδας και το λογισμικό που χρησιμοποιείται σε σχέση με αυτό ή ότι ο Ιστότοπος, οι Υπηρεσίες, το περιεχόμενο της Ιστοσελίδας και το λογισμικό που χρησιμοποιείται σε σχέση με αυτό θα είναι αδιάλειπτα, έγκαιρα, ασφαλή ή χωρίς σφάλματα ή ότι τα ελαττώματα θα διορθωθούν ή θα είναι απαλλαγμένα από ιούς ή σφάλματα ή ως προς τα αποτελέσματα ή ακρίβεια οποιωνδήποτε πληροφοριών μέσω του ιστότοπου ή των υπηρεσιών.

      Μ. Διανοητική ιδιοκτησία

      1. Όλα τα δικαιώματα, συμπεριλαμβανομένων των δικαιωμάτων πνευματικής ιδιοκτησίας (π.χ. διπλώματα ευρεσιτεχνίας, πνευματικά δικαιώματα, εμπορικά σήματα, σήματα υπηρεσιών, λογότυπα, εμπορικές ονομασίες, τεχνογνωσία ή οποιοδήποτε άλλο δικαίωμα πνευματικής ιδιοκτησίας) σχετικά με τον Ιστότοπο και όλο το περιεχόμενό του (συμπεριλαμβανομένων, αλλά όχι περιορίζεται σε, προγράμματα, αρχεία, βίντεο, ήχος, εικόνες, γραφικά, εικόνες, κείμενο και λογισμικό) ή / και Υπηρεσίες (συλλογικά τα "Δικαιώματα"), είναι και θα παραμείνουν η αποκλειστική και αποκλειστική ιδιοκτησία της Εταιρείας ή / και οποιουδήποτε άλλου των αδειών του. Δεν μπορείτε να χρησιμοποιήσετε κανένα από τα Δικαιώματα χωρίς τη ρητή προηγούμενη έγγραφη έγκριση της Εταιρείας, εκτός από τους παρόντες Όρους και Προϋποθέσεις και δεν θα αποκτήσετε, με τη χρήση των Υπηρεσιών ή με άλλο τρόπο, κανένα δικαίωμα σε οποιοδήποτε από τα Δικαιώματα. Χωρίς παρέκκλιση από τα παραπάνω, απαγορεύεται αυστηρά: (i) αντιγραφή. αναδιανομή, δημοσίευση, αντίστροφη μηχανική, αποσύνθεση, αποσυναρμολόγηση, τροποποίηση, μετάφραση ή προσπάθεια πρόσβασης στον πηγαίο κώδικα των Υπηρεσιών ή / και του Ιστότοπου, (ii) δημιουργία παράγωγων έργων του πηγαίου κώδικα · (iii) πώληση, εκχώρηση, αδειοδότηση, αδειοδότηση, μεταφορά, διανομή των Υπηρεσιών και (iv) διάθεση των Υπηρεσιών ή / και της Ιστοσελίδας σε οποιονδήποτε τρίτο.

      Ν. Υποστήριξη πελατών

      1. Μπορείτε να επικοινωνήσετε με την Εταιρεία σε σχέση με οτιδήποτε σχετίζεται με τον Ιστότοπο ή / και τις Υπηρεσίες ανά πάσα στιγμή μέσω της υποστήριξης πελατών μας, η οποία είναι διαθέσιμη στο customersupport@instantgamesupport.com
      2. Οποιαδήποτε επικοινωνία με την υποστήριξη πελατών της Εταιρείας θα γίνεται με τη μέγιστη δυνατή προσοχή και χωρίς καθυστέρηση από τους εκπροσώπους υποστήριξης πελατών της Εταιρείας και θα προωθηθεί στα αρμόδια άτομα όπου είναι απαραίτητο.
      3. Η Εταιρεία δεν θα ανεχτεί οποιαδήποτε καταχρηστική συμπεριφορά που επιδεικνύετε από εσάς έναντι των υπαλλήλων της Εταιρείας. Σε περίπτωση που η Εταιρεία, κατά την απόλυτη διακριτική της ευχέρεια, κρίνει ότι η συμπεριφορά σας, μέσω τηλεφώνου, ζωντανής συνομιλίας, email ή άλλως, ήταν καταχρηστική ή υποτιμητική για οποιονδήποτε από τους υπαλλήλους της Εταιρείας, η Εταιρεία μπορεί, κατά την απόλυτη κρίση της, αναστολή του λογαριασμού σας (συμπεριλαμβανομένου του παγώματος όλων των χρημάτων που έχουν κατατεθεί εντός) και ακύρωση όλων των μπόνους, κερδών και κερδών μπόνους στον λογαριασμό σας.

      O. Καταγγελίες και διαφωνίες

      1. Εάν έχετε οποιοδήποτε λόγο να παραπονεθείτε για οτιδήποτε, παρακαλούμε επικοινωνήστε μαζί μας στο complaint@instantgamesupport.com. Θα αντιμετωπίσουμε το παράπονό σας και όλες οι διαφορές θα επιλυθούν όσο το δυνατόν γρηγορότερα και λογικά.
      2. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), μπορείτε να υποβάλετε καταγγελίες για 6 μήνες από την ημερομηνία του συμβάντος για το οποίο υποβάλλετε καταγγελία.
      3. Εάν ο λογαριασμός σας ρυθμίζεται από την Επιτροπή Τζόγου (πελάτες στο Ηνωμένο Βασίλειο), θα αναγνωρίσουμε την παραλαβή της καταγγελίας σας εντός 24 ωρών και θα διασφαλίσουμε ότι ολόκληρη η διαδικασία παραπόνων θα διαρκέσει όχι περισσότερο από οκτώ εβδομάδες από την υποβολή της αρχικής καταγγελίας όπως απαιτείται από Διάταξη κωδικού SR 6.1.1.2, σε ποιο σημείο η Εταιρεία θα επικοινωνήσει μαζί σας αναφέροντας την τελική απόφαση της καταγγελίας, δηλώνοντας ότι είναι το τέλος της διαδικασίας καταγγελιών μαζί με τον τρόπο προώθησης της καταγγελίας σας σε μια ανεξάρτητη οντότητα ΕΕΔ εάν επιθυμείτε να το κάνετε Έτσι.
      4. Εάν δεν είμαστε σε θέση να επιλύσουμε ένα παράπονο ή διαφωνία με οποιαδήποτε από τις εσωτερικές μας διαδικασίες, έχετε το δικαίωμα να παραπέμψετε τη διαφορά σε μια εναλλακτική οντότητα επίλυσης διαφορών (ADR). Η ισχύουσα οντότητα ADR είναι η Ανεξάρτητη Υπηρεσία Διαδικασίας Στοιχηματισμού (IBAS) δωρεάν. Μπορείτε να επικοινωνήσετε με το IBAS ως εξής:
        Είτε μέσω μιας ηλεκτρονικής φόρμας κριτικής που διατίθεται στη διεύθυνση http://www.ibas-uk.com στην αρχική σελίδα - μπορεί να ζητηθεί και μια φόρμα μέσω τηλεφώνου (αριθμός τηλεφώνου 0207 347 5883).
        Ή οι πελάτες μπορούν επίσης να γράψουν σε:
        Ανεξάρτητη υπηρεσία απονομής στοιχημάτων
        Τ.Θ. 62639
        Λονδίνο
        EC3P 3AS

      Π. Διάφορα

      1. Αυτοί οι Όροι και Προϋποθέσεις και η σχέση μεταξύ Εσάς και Εμάς διέπονται από, και ερμηνεύονται και ερμηνεύονται σύμφωνα με τους νόμους της Μάλτας και υποβάλετε αμετάκλητα στην αποκλειστική δικαιοδοσία των αρμόδιων δικαστηρίων της Μάλτας σχετικά με οποιαδήποτε διαφορά σχετικά με εγκυρότητα, παραβίαση, ερμηνεία, απόδοση ή άλλο τρόπο που προκύπτει από ή σε σχέση με αυτούς τους Όρους και Προϋποθέσεις και τη σχέση μεταξύ Εσάς και Εμάς. Υπό την προϋπόθεση, ωστόσο, ότι τίποτα από αυτούς τους Όρους και Προϋποθέσεις δεν θα αποκλείει την εφαρμογή των νόμων της Αγγλίας σχετικά με οτιδήποτε ισχύει για την άδεια της Επιτροπής Τζόγου της Εταιρείας.
      2. Η Εταιρεία μπορεί, ανά πάσα στιγμή, να συμψηφίσει τυχόν θετικά υπόλοιπα στον Λογαριασμό σας έναντι οποιουδήποτε ποσού οφείλετε από εσάς στην Εταιρεία.
      3. Η Εταιρεία μπορεί να μεταβιβάσει ή να εκχωρήσει οποιοδήποτε και όλα τα δικαιώματα και τις υποχρεώσεις της σύμφωνα με το παρόν σε οποιονδήποτε τρίτο. χωρίς παρέκκλιση από τα παραπάνω, ο Ιστότοπος ή / και οποιαδήποτε από τις Υπηρεσίες μπορεί να λειτουργεί από τρίτους. Δεν μπορείτε να μεταβιβάσετε, να εκχωρήσετε ή να δεσμεύσετε με οποιονδήποτε τρόπο οποιοδήποτε από τα δικαιώματα ή τις υποχρεώσεις σας βάσει αυτών των Όρων και Προϋποθέσεων.
      4. Εκτός αν αναφέρεται ρητά στους παρόντες Όρους και Προϋποθέσεις, τίποτα σε αυτούς τους Όρους και Προϋποθέσεις δεν θα: (i) ερμηνεύεται ως δημιουργία οποιασδήποτε αντιπροσωπείας, ρύθμισης, εμπιστοσύνης εμπιστευτικών σχέσεων ή οποιασδήποτε παρόμοιας σχέσης μεταξύ Εσάς και Εμάς, (ii) να δημιουργήσετε ή να παραχωρήσετε οποιαδήποτε δικαιώματα ή οφέλη σε οποιονδήποτε τρίτο ή / και (iii) να σας παραχωρήσετε οποιοδήποτε συμφέρον ασφαλείας σε οποιοδήποτε περιουσιακό στοιχείο της Εταιρείας, συμπεριλαμβανομένου (αλλά δεν περιορίζεται σε) οποιοδήποτε ποσό που διατηρείται στον Λογαριασμό σας.
      5. Μπορούμε να σας παρέχουμε ειδοποιήσεις σχετικά με ή σε σχέση με αυτούς τους Όρους και Προϋποθέσεις σε ένα ηλεκτρονικό ταχυδρομείο ή / και μέσω του Ιστότοπου και μια τέτοια ειδοποίηση θα θεωρείται ότι έχει ληφθεί από εσάς εντός 24 ωρών από τη στιγμή που σας αποστέλλεται σε τον προαναφερθέντα τρόπο.
      6. Καμία αποτυχία ή καθυστέρηση από την πλευρά μας στην άσκηση οποιουδήποτε δικαιώματος, εξουσίας ή αποκατάστασης βάσει αυτής δεν θα λειτουργεί ως παραίτηση από αυτήν, ούτε οποιαδήποτε μερική ή μερική άσκηση οποιουδήποτε τέτοιου δικαιώματος, εξουσίας ή αποκατάστασης αποκλείει οποιαδήποτε άλλη ή περαιτέρω άσκηση αυτού ή την άσκηση οποιουδήποτε άλλου άλλο δικαίωμα, εξουσία ή αποκατάσταση.
      7. Εάν οποιαδήποτε διάταξη των παρόντων Όρων και Προϋποθέσεων κρίνεται από δικαστήριο αρμόδιας δικαιοδοσίας ως μη εκτελεστή σύμφωνα με την ισχύουσα νομοθεσία, τότε αυτή η διάταξη θα εξαιρείται από αυτούς τους Όρους και Προϋποθέσεις και οι υπόλοιποι από αυτούς τους Όρους και Προϋποθέσεις θα ερμηνεύονται σαν να ήταν τέτοια διάταξη. αποκλείεται και είναι εκτελεστή σύμφωνα με τους όρους της · υπό την προϋπόθεση, ωστόσο, ότι σε αυτήν την περίπτωση, αυτοί οι Όροι και Προϋποθέσεις θα ερμηνεύονται έτσι ώστε να παράγουν αποτελέσματα, στο μέγιστο βαθμό που συνάδουν και επιτρέπονται από το εφαρμοστέο δίκαιο, στην έννοια και την πρόθεση της εξαιρούμενης διάταξης, όπως καθορίζεται από αυτό το δικαστήριο αρμόδιας δικαιοδοσίας .

      Ε. Γλωσσικές διαφορές

      1. Οι Όροι και Προϋποθέσεις έχουν συνταχθεί στην αγγλική γλώσσα. Σε περίπτωση ασυμφωνίας μεταξύ των εννοιών οποιωνδήποτε μεταφρασμένων εκδόσεων αυτών των Όρων και Προϋποθέσεων και της έκδοσης στην αγγλική γλώσσα, υπερισχύει η έννοια της έκδοσης στην αγγλική γλώσσα.

      Έκδοση 1.2.9 - 14.07.2020

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      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

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        • £ - shall mean the currency with which You registered Your Account.
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        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
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      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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  • promotion

    This promotion is subject to terms and conditions

    We’re cranking up the heat and the action at SlotJar.com with our Wednesday Bonus Boost!

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    Terms & Conditions:

    1. Only users who have received an email qualify for the promotional offer.
    2. Promotion runs from Wednesday, at 00:00 to Wednesday, at 23:59 GMT/16:59 PST/ 09:59 (the next day) AEST.
    3. Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    4. Bonus and winnings will expire 24 hours after being credited from the date and time they are credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    5. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of £20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

    Play Now Read More..
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    Terms & Conditions:

    1. The promotional period runs every weekend from Friday 00:01 GMT until Sunday 23:59 GMT.
    2. Players must make a minimum total deposit of £25 using code: MARKER for Roulette Games and code: DEALER for All other non-Blackjack Casino and Live Games in order to opt into the cashback promotion during the promotion period.
    3. Only Casino and Live Games will be eligible for the Cashback Weekend promotion.
    4. Only one deposit code can be claimed per player each week.
    5. All cashbacks will be awarded as a zero (0) wagering bonus.
    6. Players need to be eligible to receive bonuses.
    7. Players will receive 5% - 15% Cashback on deposit losses during the promotional period as follows:
      • Roulette - Players wagering up to £499 will receive 10% cashback on their deposit losses. Players wagering £500 or more will receive 15% cashback on their deposit losses.
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    8. All bonus payments awarded will be rounded down to the nearest 2 units (2 decimals).
    9. The minimum payment amount you will be able to receive will be £5
    10. The maximum payment amount that you will be able to receive will be £500.
    11. Players must deposit and complete real money wagers in order to qualify for this promotion.
    12. Players will be notified of the exact "bonus/cashback" offer/amount they received via personalized notifications.
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    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

    Play Now Read More..
  • promotion

    This promotion is subject to terms and conditions

    There is nothing better than having a relaxing weekend.

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    Check your mail for your exclusive Rest & Relaxation Bonus, plus you can claim it 3 times!

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    Terms & Conditions:

    1. Players will be notified of the exact bonus offer they received via personalized notifications.
    2. Each bonus can be claimed a maximum of 3 times during the promotional period.
    3. Bonus must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    4. Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    5. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 time the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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    Terms & Conditions:

    1. The offer is valid every Sunday from 00:00 GMT until 23:59 GMT/16:59 PST/ 09:59 (Monday) AEST.
    2. Bonus must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    3. Players must make a minimum deposit of £10 to get a 20% up to £500 by using deposit code: SUN.
    4. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 1 time the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.
    5. Any Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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    Terms & Conditions:

    1. Players will be notified of the exact bonus offer they received via personalized notifications.
    2. Bonus is Redeemable once upon your first deposit.
    3. Players must make a minimum deposit of £10 with the code: PLAY to claim the offer.
    4. Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.
    5. Bonus and winnings will expire 2 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits, shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.
    6. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of £20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play.

     

    General Terms & Conditions:

    1. The promotion is not available to customers depositing with Skrill payment method.
    2. The promotion is subject to the SlotJar.com's Terms and Conditions.
    3. SlotJar.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
    4. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.

     

    SlotJar.com's Terms & Conditions:

      A. General

      1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office 3A, Edge Water Complex, Elia Zammit Street, St. Julians, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated by the Gambling Commission, License Number 000-039335-R-319313-016.
      2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
      3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

      B. Definitions

      1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
        • £ - shall mean the currency with which You registered Your Account.
        • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
        • "Bet" shall mean a bet placed by You on an Event.
        • "Games" shall mean any of the games made available on the Site including Events.
        • "Event" shall mean any event upon which a Bet is available on the Site.
        • "Restricted Territories" shall mean the following countries: Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.
        • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
        • "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.
        • "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.
        • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
        • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

      C. Subordination to the Terms and Conditions and the Binding Effect Thereof

      1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
      2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
      3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

      D. Who is Entitled to Participate

      1. You may only use the Services if You comply with all of the following:
        • You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
        • You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);
        • You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
        • You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;
        • You have not previously self-excluded from another account of the Company's network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and
        • You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
      3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

      E. Account Registration

      1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
      2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
      3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
      4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.
      5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
      6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.
      7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.
      8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company’s network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.
      9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:
        • Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.
      10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.
      11. The Company reserves the right to require additional documents such as certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth, regardless of whether such proof was provided to the Company previously.

      F. Illegal Actions

      1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Illegal Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and
      2. "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:
        • collusion between Players;
        • the use of devices and software such as robots and/or artificial intelligence;
        • sale, transfer and/or acquiring Accounts from other Players;
        • transfer of funds amongst Players' Accounts;
        • match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;
        • intentionally disconnecting from a game while playing on the Site;
        • breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;
        • where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;
        • abuse in order to gain advantage to the detriment of other Player(s) and/or Us;
        • failure to provide the Company with all verification documents requested;
        • Provision of inaccurate and/or invalid documents;
        • where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or
        • Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
      3. "Irregular Playing Patterns" shall include, but are not limited to the following activities:
        • equal, zero or low margin bets or hedge betting,
        • placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;
        • building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;
        • placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;
        • reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;
        • making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;
        • moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;
        • on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;
        • on baccarat, betting on both banker and player in the same coup;
        • utilising bonus offers as part of a group of customers or syndicate;
        • where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;
        • wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;
        • martingale betting strategies;
        • Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or
        • Placing more than 25% of Your initial deposit as one Bet or wager.

      G. Account Operation

      1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
      2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, Wire Transfer, Neteller, PayviaPhone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Zimpler, Ecopayz and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.
      3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.
      4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from £10 to £700 per deposit per Site.
      5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.
      6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
      7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.
      8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
      9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
      10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.
      11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
      12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,
      13. Once a Bet is placed, it cannot be changed or cancelled.
      14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.
      15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.
      16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.
      17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

      H. Withdrawals

      1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.
      2. Before any withdrawal you have to make at least one successful deposit.
      3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.
      4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.
      5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.
      7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.
      8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.
      9. Withdrawals are subject to a processing fee in the amount of £2.50 per withdrawal.
      10. Limitations on withdrawals:
        • Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      11. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) £3,000 per week, and (ii) £6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.
      12. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.
        • If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.
        • If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.
        • If deposited via any other method please provide a photo or screenshot of the method showing Your name.
      13. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.
      14. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:
        • Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.
        • Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
      15. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.
      16. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.
      17. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.
      18. Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.
      19. After 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.
      20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, Neteller, Paysafecard, Skrill, Trustly, Ecopayz, Euteller, Qiwi, Webmoney and Bank Transfer.

      I. Responsible Gaming & Self-exclusion

      1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.
      2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).
      4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com
      5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
      6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.
      7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.
      8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.
      9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
      10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
        1. Have You been diagnosed with an addictive disorder previously?
        2. Do You place bets while under the influence of alcohol or other substances?
        3. Is gambling interfering with Your daily life?
        4. Are You trying to recover previous loses by placing more bets?
          If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.
      11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.
      12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

      J. Bonus Policy

      1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.
      2. Deposits made with Skrill are excluded from all bonus offers.
      3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.
      4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance.
      5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.
      6. Any Player can receive up to 5 (five) Registration Bonuses and 1 (one) sport welcome bonus on the Company's network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.
      7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance.
      8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
      9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
      10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.
      11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below £0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below £0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.
      12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.
      13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.
      14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.
      15. The bonus promotion may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.
      16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or tried to abuse a bonus, You shall become ineligible to receive the bonus funds. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company network in order to take advantage of any bonus, and/or receiving the bonus,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
      17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds, and Your Account may be closed.
      18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.
      19. Free money bonus
        • All free money bonuses and the winnings generated from them are part of the bonus funds.
        • The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement"). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.
        • The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      20. Free Spins
        • The winnings generated from the free spins are considered as the initial sum of the applicable bonus.
        • The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.
        • The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.
      21. Free Bets
        • The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.
        • The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement"). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.
        • The conversion of bonus funds from a free bet bonus to real money is capped at £20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

      K. Powers and Authorities of the Company

      1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.
      2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
      3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.
      4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
      5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

      L. Reservations concerning Our Responsibility

      1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
      2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
      3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
      4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
      5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
      6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
      7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
      8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

      M. Intellectual Property

      1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

      N. Customer Support

      1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com
      2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
      3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

      O. Complaints and Disputes

      1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.
      2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.
      3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.
      4. If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is the Independent Betting Adjudication Service (IBAS) free of charge. You may contact IBAS as follows:
        Either by an online adjudication form available at http://www.ibas-uk.com on the Home page - a form can also be requested over the telephone (telephone number 0207 347 5883).
        Or customers can also write to:
        Independent Betting Adjudication Service
        PO Box 62639
        London
        EC3P 3AS

      P. Miscellaneous

      1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.
      2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
      3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
      4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.
      5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
      6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
      7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

      Q. Language Discrepancies

      1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

      Version 1.2.9 - 14.07.2020

      Valid until further notice

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